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RSL Cold & Hot Springs Resort Suao

4.0 star property

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Photo gallery for RSL Cold & Hot Springs Resort Suao

Interior
Property preview
Sundeck
Property entrance
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Breakfast available
  • Spa
  • Gym
$231
includes taxes & fees
Oct 26 - Oct 27

Explore the area

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No.301, Jhongyuan Rd., Suao, Yilan County, 270
  • Place, Suao Cold Springs
    ‪5 min walk‬
  • Place, Nanfang Ao Fishing Port
    ‪3 min drive‬
  • Place, Nanfangao Nantian Temple
    ‪3 min drive‬

Room options

View all photos for Japanese Style Tatami Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Japanese Style Tatami Room

  • 391 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Western Style Double Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Western Style Double Room

10.0 out of 10
Exceptional
(1 review)
  • 391 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Western Style Quadruple Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Western Style Quadruple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 391 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Japanese style room (Dual spring bath)

Premium bedding, down comforters, pillowtop beds, in-room safe

Japanese style room (Dual spring bath)

10.0 out of 10
Exceptional
(3 reviews)
  • 391 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About this property

RSL Cold & Hot Springs Resort Suao

4-star Suao resort with bar/lounge
3 restaurants, a full-service spa, and an indoor pool are available at this smoke-free resort. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and free train station pick-up. Other amenities include an outdoor pool, a fitness center, and a bar/lounge.
RSL Cold & Hot Springs Resort Suao offers 152 accommodations with espresso makers and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 45-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, spring water baths, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Hot springs and complimentary bicycles are featured at the resort. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 10 years old are not allowed in the fitness facility without adult supervision. Guests under 10 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. There are 10 hot springs open between 7:00 AM and 11:00 PM.
In addition to a full-service spa, RSL Cold & Hot Springs Resort Suao features hot springs and an indoor pool. Dining is available at one of the resort's 3 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 6 meeting rooms. This Baroque resort also offers an outdoor pool, a children's pool, and a fitness center. An area shuttle within 6 kilometers, a train station pick-up service, and a train station drop-off service are complimentary for guests. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

RSL Cold & Hot Springs Resort Suao is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Snack Bar - Overlooking the pool, this café serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 6 km
  • Free train station pick-up and drop-off shuttle from 11:00 AM to 9:00 PM
  • Train station shuttle on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: TWD 4,180 to 4,180 for adults and TWD 2,750 to 2,750 for children
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Snack Bar

Things to do

  • 10 hot springs
  • Arcade/game room
  • Bicycle storage
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 hot springs
  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot springs open from 7:00 AM - 11:00 PM
  • Hot springs water temperature - 108 ºF
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Low-height electrical outlets in bathroom
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 12 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Baroque architecture
  • Built in 2009
  • Comprehensive recycling policy
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Spring water bathtub
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property provides shuttle service to Luo Dong Transfer Station daily. Contact the property in advance to reserve the seats.
This property’s pool is open 7 AM-10 PM April-October and 8 AM-10 PM November-March.
Due to cleaning, this property's pool is closed from noon to 3 PM daily.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately TWD 4180 to 4180 for adults, and TWD 2750 to 2750 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 24365486

We should mention

Pool access available from 3:00 PM to 10:00 PM
Hot springs access available from 7:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 10 years old are not allowed in the fitness facility, and guests under 10 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

RSL Cold & Hot Springs Resort
RSL Cold & Hot Springs Resort Suao
RSL Cold Hot Springs
RSL Cold Hot Springs Suao
RSL Cold Hot Springs Resort Suao
RSL Cold Hot Springs Resort
Rsl Cold & Hot Springs Suao
RSL Cold Hot Springs Resort Suao
RSL Cold & Hot Springs Resort Suao Suao
RSL Cold & Hot Springs Resort Suao Resort
RSL Cold & Hot Springs Resort Suao Resort Suao

RSL Cold & Hot Springs Resort Suao Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 231 out of 391 reviews
Rating 8 - Good. 119 out of 391 reviews
Rating 6 - Okay. 25 out of 391 reviews
Rating 4 - Poor. 6 out of 391 reviews
Rating 2 - Terrible. 10 out of 391 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cheng Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Shin Jung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good service
Stayed 1 night in Jul 2025

10/10 Excellent

Vita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staffs are all very nice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

CHUN LIANG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

I WEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The weather was quite nice when we stay one night. We were enjoying the spa & hot spring. You might have to go on the top roof to use the hot spring without clothes
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! This may be the nicest place I’ve stayed at. My partner and I came with my parents. We hired a car to take us there from Taipei, but train would have been very convenient as well. I would say this place is primarily a cold spring with two hot spring options. The Suao area is known for cold springs so really great for the hot summers. Our room had two private bathing tubs, one for hot spring and the other cold or however you’d like it since you fill your own tub. We went in early May during the weekday and there were two other groups checked in. It felt like we had the whole place to ourselves. We only saw the other groups during breakfast. Breakfast was included and was delicious. Great variety and you will not leave hungry.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

ChihMing

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒、很舒適的環境，服務人員每個都很熱忱，
Stayed 1 night in Mar 2025

10/10 Excellent

Chin Hsing

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Chin Wei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kuo-an

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

TA WEI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

Kind staffs, excellentservice.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

YI CHEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體舒適維護得不錯 房間洗澡的沐浴洗髮二罐都放成沐浴乳 早餐精緻好吃 下次希望天氣沒那麼冷時來玩水泡湯
Stayed 1 night in Dec 2024

10/10 Excellent

CHIA HUANG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Ken

Stayed 1 night in Nov 2024

10/10 Excellent

Dessa, Englewood

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely resort and the staff was very friendly and helpful! Definitely recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Dessa, Englewood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property with beautiful clean facilities. We especially enjoyed the hot and cold plunges available in every room. The center of the hotel has cold and hot springs all around so moving from pool to pool was very fun and nourishing. Only drawback was that the dining options were pretty limited. They cater primarily to local tastes but staff and chef were very accommodating. Would definitely recommend.
Stayed 1 night in Nov 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In room private natural hotspring is fantastic! Tatami style room is awesome too. Overall a nice resort. Comfortable room experience. Disappointed that even bathrobe need to be rented tho. Also the breakfast food is just "average", nothing to write home about, just a "meh".
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay

An absolutely stunning resort. The food was amazing and the staff were incredible. We lined the cold and hot springs and the variety of pools for use.
Stayed 2 nights in Nov 2024

10/10 Excellent

Pai-Yueh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很輕鬆的週末體驗

很適合來放鬆，環境清幽，服務人員都很熱心，我們帶狗狗來雖然只能在寵物房待著，不過有監視器可以隨時觀察狗狗情況。
Stayed 1 night in Nov 2024

10/10 Excellent

Huang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

TSENG-WEI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Shaoping

Stayed 1 night in Aug 2023