This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and a 24-hour front desk.
The Mill Hotel offers 62 accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels.
Bathrooms include shower/tub combinations and complimentary toiletries. This Sudbury hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 1672 square feet (155 square meters) include conference space. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.
The Mill Hotel has designated areas for smoking.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.
The Mill - This restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Mill Bar - Overlooking the garden, this bar specializes in Regional cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
Food and drink
Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12 per person
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
Mill Bar
The Mill
Family friendly
Crib (surcharge)
Snack bar/deli
Conveniences
24-hour front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services
Business services
1,672 square feet of conference space
Outdoors
Garden
On a river
Picnic area
Terrace
Accessibility
No elevator
More
Banquet hall
Designated smoking areas
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Crib (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
LCD TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
More
Desk
Iron/ironing board on request
Policies
Check-in
Check-in start time: 2:30 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 5.0 per night
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately GBP 12.00 per person
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: GBP 5.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Property is also known as
Legacy Mill Hotel
Legacy Mill Hotel Sudbury
Legacy Mill Sudbury
Elizabeth Hotel Mill Riverside
Mill Hotel Sudbury
Mill Sudbury
The Legacy Mill Hotel Sudbury, Suffolk
Mill Hotel
The Mill Hotel Sudbury, Suffolk
The Mill Hotel Hotel
The Mill Hotel Sudbury
The Mill Hotel Hotel Sudbury
The Mill Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Staff did their best but there were large queues for the bar and staff struggled to find clean glasses and tables were not cleared. Breakfast was very average with tea and coffee running out and not replenished and staff not noticing, the same with milk and juices, cups and teaspoons. A classic case of owners trying to run a busy hotel with the minimum number of staff and little attention to detail.
Ideally located for walking to town or walking around the water meadows.
We received a free upgrade which was nice. Room was spacious and had a lovely view, however it was on the top floor of the old building which had no lift and involved a climb of three sets of steep stairs - good exercise😅.
Only criticism - shower mat mouldy.
Very disappointing stay I Would like to be refunded for room 6 that I stayed in.Room was very dark, lighting was inadequate.The curtains didn’t fit the window properly. The bedroom smelt of vomit my guests in the next door room agreed. I complained to the manager an excuse was made that I wanted two rooms together & that was why i had room 6; however, I hadn’t mentioned that this was a necessity when I made the booking! My room had no outlook and was next door to a maintenance room where men were coming through & past my window, I tried to attach pictures but were deleted I paid full price for this room if I had been shown this room before I made the booking, I would never have made the booking or insisted that I didn’t have this room. I had to get ready for a wedding & paid extra £20 to get my room early to change into @ midday I asked at this time for my room to be moved due to the above . I couldn’t even see with the lighting in the room to put my make up on, staff moved my room but the key didn’t open the new room door my son alerted reception but i was left standing for ages waiting outside the door for someone to come and help me, I was running out of time so I went back to the original room to get changed & put my make up on in my childrens room for a wedding. it’s not worth paying for an early check-in for 12pm arrival as other guests got it f. I would Like a full refund the situation put a great deal of stress on my stay, which should have been an enjoyable .
Very disappointing stay I Would like to be refunded for room 6 that I stayed in. My room was very dark, lighting was inadequate.The curtains didn’t fit the window properly. The bedroom smelt of vomit my guests in the next door room agreed. I complained to the manager an excuse was made that I wanted two rooms together & that was why i had room 6; however, I hadn’t mentioned that this was a necessity when I made the booking! My room had no outlook and was next door to a maintenance room where men were coming through & past my window, please see attached pictures. I paid full price for this room if I had been shown this room before I made the booking, I would never have made the booking or insisted that I didn’t have this room. I arrived & had to get ready for a wedding & paid extra £20 to get my room early to change into @ midday I asked at this time for my room to be moved due to the above . I couldn’t even see with the lighting in the room to put my make up on, staff moved my room but the key didn’t open the new room door my son alerted reception but i was left standing for ages waiting outside the door for someone to come and help me, I was running out of time so I went back to the original room to get changed & put my make up on in my childrens room for a wedding. it’s not worth paying for an early check-in for 12pm arrival as other guests got it f. I would Like a full refund the situation put a great deal of stress on my stay, which should have been an enjoyable
Louisa
Stayed 1 night in Jul 2024
10/10 Excellent
Isobel
Traveled with family
Jul 18, 2024
Easy walking distance to the town, nice river walk beside hotel
Beautiful hotel in a stunning setting, friendly staff, delicious breakfast and super comfy room!
Sarah
Stayed 1 night in Jun 2024
10/10 Excellent
Anita
Jun 24, 2024
Liked: Cleanliness, staff & service, room comfort
Lovely hotel in a beautiful location
The hotel is in a lovely position overlooking a river and fields with balcony seating, perfect for the time we stayed there as we had lovely sunny weather.
The only criticism was that the fan in the bathroom wasn’t working and the hairdryer also stopped working however these have been reported and were being looked into.
We paid extra for breakfast which we enjoyed but the coffee wasn’t very nice at all and is served out of metal jugs. A coffee machine would be better which most hotels now use when it is a self-service set up.
Booked my room 6 weeks ago and stated that we needed a double room in the main hotel facing the pond. However, we were allocated a room in the annex building. A member of staff at the reception said they did not see the request and apologised. However, we were told all the double rooms had already been allocated. The room in the annex had the following problems: no phone connection to the reception desk to report any issues etc; very poor wi-fi reception - kept cutting off; hair dryer not working; weak shower flow with difficult temperature controls; hair dryer wasn’t working; no bath mat; very noisy location- sleep disturbed at 5.30am and 6.30am with loud noises made by delivery vans; insufficient electrical sockets, with some sockets needing a round pin plug - unable to charge iPhones. Very disappointing! However, staff very polite, friendly and helpful.
The hotel is in a beautiful location with idyllic surroundings and has wonderful staff. My only recommendation would be the regarding the decor which is a little dated, especially in the bedrooms. Highly recommended.