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Hotel Zum Bürgergarten

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Zum Bürgergarten

Hiking
Hiking
Junior Suite | Snow and ski sports
Double Room, 1 Queen Bed, Non Smoking, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, individually furnished
Interior entrance

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
    Parking available
  • Room service
    Room service
  • Hot Tub
    Hot Tub
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Thyratal 1, Südharz, ST, 06536
  • Ancient Coin Museum
    8 min walk
  • Museum Kleines Bürgerhaus
    12 min walk
  • Schloss Stolberg
    19 min walk
  • Hecklingen (CSO-Magdeburg - Cochstedt)
    73 min drive

Room options

View all photos for Double Room, 1 Queen Bed, Non Smoking, Mountain View

Double Room, 1 Queen Bed, Non Smoking, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Double Room, 1 Queen Bed, Non Smoking, Mountain View

  • 236 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room, 1 Twin Bed

Single Room, 1 Twin Bed | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Single Room, 1 Twin Bed

  • 150 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Junior Suite

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Family Room

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

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About this property

Hotel Zum Bürgergarten

3-star Südharz hotel walkable to Ancient Coin Museum
This smoke-free hotel features a restaurant, a sauna, and a spa tub. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Hotel Zum Bürgergarten offers 30 accommodations with minibars and safes. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Zum Bürgergarten features a spa tub and a sauna. The hotel offers a restaurant. Business-related amenities at this 3-star property consist of a business center and 3 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1281 square feet (119 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Zum Bürgergarten is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Hotel Zum Bürgergarten has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 2 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 13 per person
  • A restaurant

Things to do

  • Bicycle rentals
  • Cross-country skiing
  • Hiking/biking trails
  • Sauna
  • Ski storage
  • Spa tub

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,281 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1681
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 5.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 per person
  • Self parking fee: EUR 2 per day
  • Rollaway bed fee: EUR 5.0 per day
  • Facilities fee: EUR 13 per person, per day and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Hotel Zum Bürgergarten
Hotel Zum Bürgergarten Suedharz
Zum Bürgergarten
Zum Bürgergarten Suedharz
Hotel Zum Bürgergarten Hotel
Hotel Zum Bürgergarten Südharz
Hotel Zum Bürgergarten Hotel Südharz

Hotel Zum Bürgergarten Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 43 out of 95 reviews" "
Rating 8 - Good. 40 out of 95 reviews" "
Rating 6 - Okay. 8 out of 95 reviews" "
Rating 4 - Poor. 3 out of 95 reviews" "
Rating 2 - Terrible. 1 out of 95 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfriendly and don't have the room you booked!
Booked a room. Hotels.com messed up but after the matter was resolved by them it turned out the hotel did not have the room we had booked. Very unhelpful and disinterested staff. Had to find another room at 11pm which was not easy!
Stayed 1 night in Sep 2019

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stolberg is lovely
this was a business trip and everyone had a lovely time in Stolberg in their time off. Charming little town. Hotel was good.
Stayed 1 night in Jan 2019

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting pretty historic village
Excellent hotel and top class service, good restaurant
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
No Air Condition as shown in Expedia
In general, it's a nice hotel. But, if you expect to find air condition as promised in Expedia.com, you will be disappointed. Really disappointing is the internet. Every 10min you need to fill out the form online again. And it's still very slow. However, this is a place for finding peace and for hiking, not for being connected to the entire world. Then, it shouldn't be offered - air condition and internet - are not really existing.
Stayed 1 night in Aug 2017

10/10 Excellent

Shaun, Witney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel in a beautiful setting.
We arrived at the hotel after a midnight ferry to Dunkirk, (on our way to Prague) very tired and in need of a cold beer which despite of the fact that the bar was not due to open for another hour the very accommodating owner duly obliged. I can only describe our experience as amazing. Everything about this place is faultless,the food is of a very high quality, the owners and staff were extremely friendly. If you prefer to drive to your holiday destination rather than fly, it's little gems like this that you would never normally see make the long drive all worth while.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip out for a vit to the Harz
A very nice rustic hotel in a beautiful stating.

10/10 Excellent

marie, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent!
Very nice hotel with old German flair.The rooms are simple but nice and comfortable. Okay, maybe the TV was old and small, but the internet connection was very good. Nice people, good food and a great Christmas feeling. The town is beautiful with its old timbered houses; although it was quite empty at this time of the year (early December). Not many shops around.

8/10 Good

Adamsdown, Cardiff, Wales UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful woodland village setting
Beautifully situated in a woodland village. The hotel layout is something of a maze but has heaps of character. Very good, wholesome dinners and a good standard of breakfast buffet. Rooms have been updated in recent years but mine still had an old, small-screen TV with no English speaking channels. This did not detract from an enjoyable stay.

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Zum Buergergarten
This was a nice hotel, we did not stay in the main hotel, we were in the guest apartments across the street. It ended up being a 2 bedroom apt with a nice seating area and couch, though no AC. The only problem was the wireless hotspot did not reach across the street.. Dinner was fabulous in the dining facility and breakfast was typical cold meats and cheeses, with cereal and rolls. Very nice. I would stay at this hotel again, though I thought it was pretty expensive. The staff speaks very little english, though the lady that helped us to our room was very nice and tried hard.

10/10 Excellent

k, teeside

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Harz region gem in stolberg
good hotel, good rooms, ideal location, food also good.

8/10 Good

J, Derbyshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Excellent value"
Both the Hotel, and the town of Stolberg were a lucky "find". We chose the hotel because it seemed to represent good value for money, and this proved to be the case. All the staff were very pleasant and helpful, although speaking very little english (this is the case throughout the Harz region). The Hotel is on the edge of town, but only 10 minutes walk from the centre. Our room was extremely comfortable, and very clean throughout. Only one criticism, no tea & coffee making facilities in room. Buffet breakfast was excellent. Restaurant (evening meal) was good, but there are better in the town (10mins. walk) - would recommend booking on B & B basis. We would definitely book this hotel again if visiting the area.The town of Stolberg should be included on any visit to the area, even if not staying there.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Annelie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotelzimmer war sehr ordentlich, das Nasszelle auf aktuellen Stand, die Matratze angenehm hart, d.h. nicht durchgelegen, wie ich es aus vielen anderen Hotels kenne. Stolberg selbst strahlt eine historische Aura aus und ist fotografisch ein Quell an Motiven.
Stayed 1 night in Sep 2023

8/10 Good

Daniela

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

8/10 Good

Rainer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Sandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles zu unserer Zufriedenheit!
Stayed 3 nights in Sep 2022

8/10 Good

Stefanie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Das Essen und Frühstück waren super, allerdings wirkte das Personal gestresst. Als wir bei der Ankunft nach der Sauna - und Whirlpoolmöglichkeit fragten war die Kommunikation diesbezüglich leider etwas unfreundlich.
Stayed 1 night in Sep 2022

10/10 Excellent

Beatha

Stayed 1 night in Aug 2022

10/10 Excellent

Jens

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft war super das Personal freundlich.
Stayed 4 nights in Jul 2022

10/10 Excellent

Kim Juno

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ra
Tog en stund att checka in... ligger precis intill två vägar, kan vara störande om man vill sova med fönstret öppet. Maten var ok. Frukosten ok, dock svagt kaffe (som på de flesta ställen).
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

jento

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eten is geweldig en personeel top
Wij vonden het een zeer goed verblijf,jammer dat de bar al om 11.00uur dicht ging
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 2 nights in Jul 2019