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Sanctoo Suites and Villas

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sanctoo Suites and Villas

Garden Private Pool Villa (Free entrance to Bali Zoo) | Private pool
Couples treatment rooms, body treatments, body scrubs
River Private Pool Villa (Free entrance to Bali Zoo) | Premium bedding, minibar, in-room safe, desk
Garden Private Pool Villa (Free entrance to Bali Zoo) | Premium bedding, minibar, in-room safe, desk
Panoramic Suite (Free Entrance to Bali Zoo) | Living area | 53-inch LCD TV with cable channels, TV, Netflix

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Room service
  • Spa
  • 24/7 front desk

Explore the area

Map
Jl. Raya Singapadu, Gang Beji, South Ubud, Sukawati, Bali, 80852
  • Bali Zoo
    10 min walk
  • Bali Bird Park
    3 min drive
  • The Elephant View Restaurant
    3 min walk
  • Denpasar (DPS-Ngurah Rai Intl.)
    57 min drive

Room options

View all photos for Family Suite Aviary

Family Suite Aviary | Premium bedding, minibar, in-room safe, desk

Family Suite Aviary

  • 947 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Suite (Free Entrance to Bali Zoo)

Suite (Free Entrance to Bali Zoo) | Premium bedding, minibar, in-room safe, desk

Suite (Free Entrance to Bali Zoo)

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite (Free Entrance to Bali Zoo)

Panoramic Suite (Free Entrance to Bali Zoo) | Premium bedding, minibar, in-room safe, desk

Panoramic Suite (Free Entrance to Bali Zoo)

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for River Private Pool Villa (Free entrance to Bali Zoo)

River Private Pool Villa (Free entrance to Bali Zoo) | Premium bedding, minibar, in-room safe, desk

River Private Pool Villa (Free entrance to Bali Zoo)

  • 3229 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Pool Access (Free Entrance to Bali Zoo)

Suite, Pool Access (Free Entrance to Bali Zoo) | Premium bedding, minibar, in-room safe, desk

Suite, Pool Access (Free Entrance to Bali Zoo)

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Private Pool Villa (Free entrance to Bali Zoo)

Garden Private Pool Villa (Free entrance to Bali Zoo) | Premium bedding, minibar, in-room safe, desk

Garden Private Pool Villa (Free entrance to Bali Zoo)

  • 3229 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Garden Pool Villa

Premium bedding, minibar, in-room safe, desk

One Bedroom Garden Pool Villa

  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom River Pool Villa

Premium bedding, minibar, in-room safe, desk

One Bedroom River Pool Villa

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Pool Access Suite

Premium bedding, minibar, in-room safe, desk

Pool Access Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Suite

Premium bedding, minibar, in-room safe, desk

Panoramic Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite Aviary

Premium bedding, minibar, in-room safe, desk

Family Suite Aviary

  • Sleeps 4
  • 2 Queen Beds

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About this property

Sanctoo Suites and Villas

5-star Sukawati hotel close to Sukawati Market
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas, free valet parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, spa services, and 24-hour room service.
Sanctoo Suites and Villas offers 40 air-conditioned accommodations with minibars and safes. Rooms open to patios. Beds feature premium bedding. 53-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The onsite spa has couples treatment room(s). Services include body scrubs, body treatments, and manicures and pedicures.
Sanctoo Suites and Villas features a full-service spa and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers spa services, a library, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary valet parking is available on site.

Sanctoo Suites and Villas has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 250,000 for adults and IDR 175,000 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 12 buildings
  • 3 floors
  • Built in 2015
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 53-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 1000000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 250000 for adults and IDR 175000 for children
  • Airport shuttle fee: IDR 500000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 1000000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Sanctoo Villa Hotel Sukawati
Sanctoo Villa Hotel
Sanctoo Villa Sukawati
Sanctoo Villa
Sanctoo Suites Villas
The Sanctoo Villas Spa
Sanctoo Suites And Sukawati
Sanctoo Suites and Villas Hotel
Sanctoo Suites and Villas Sukawati
Sanctoo Suites Villas CHSE Certified
Sanctoo Suites and Villas Hotel Sukawati

Sanctoo Suites and Villas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 17 out of 28 reviews" "
Rating 8 - Good. 7 out of 28 reviews" "
Rating 6 - Okay. 3 out of 28 reviews" "
Rating 4 - Poor. 0 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Vu

Stayed 3 nights in Mar 2024

10/10 Excellent

layne

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very neat staff friendly great views highly recommend
Stayed 2 nights in Mar 2024

8/10 Good

nizar

Liked: Amenities
Many things in the villa were dated. PowerPoints didn’t work. Pool is awesome, breakfast could be better. Staff were kind
Stayed 5 nights in Aug 2023

2/10 Terrible

Gina

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was far off to the main tourist strip. More so in the badk streets of Ubud. The room was not clean. Both towels i attempted to pickup had makeup stains and dirt from previous people. The toilet had a dirty ring around it. The bed sash also had stains on it. The seat in front of the bed had a dead bug. We immediately checked out after 10 minutes. Did not unpack at all. Definitely not a 5 star resort - more of a 2 star. Very old and outdated. Nothing is modern. Would not come back or recommend.
Stayed 3 nights in Jul 2023

10/10 Excellent

carlos

Stayed 2 nights in Jan 2023

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay!
Throughly enjoyed our experience at The Sanctoo Villas! The villas were amazing, very well cleaned and kept and out of the world! We loved having free admission to the zoo which was also a massive plus of the stay at the zoo. The only negative was a late check in as we arrived on time at 2pm for check in time which it was said to be, and were not checked into the room at 3:30pm and didn’t have our bags delivered until 4pm, however I completely understand if there was issues with previous guest and late check outs. The staff were professional and great at resolving the issue as well as giving a sincere apology! Also very thankful for the man who was on the reception desk at night for helping us with a taxi to our next destination as 3 of our taxi’s we booked cancelled.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location especially when traveling with kids. In the middle of the zoo. Fantastic staff, big villas and great restaurant.
Stayed 3 nights in Jan 2019

6/10 Okay

E, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall; high end experience with a high end price tag. You can play with elephants and eat with orangutans. Their American style meals were mediocre, the breakfast was good, the Asian dishes were better. It is located near Ubud, which is driving distance to other tourist spots (Goa Gajah, Monkey Forest, Mount Batur, and etc.). I ordered steak and it reminded of a steak I would get at a major diner out here in the US (think Dennys or Waffle House). The Nasi Goreng (Asian fried rice) for breakfast was good. Other villas delivered the breakfast to your room, this villa required you to walk to the restaurant or you can request their golf cart to taxi you to the restaurant free of charge. The customer service was good and the employees were kind. The price tags were similar to how they would be at an american hotel, but being in Bali. The room was nice with HD tv’s, full sized tub, king sized bed, gazebo next to a pool. Remember, the villa is owned and operated by the zoo, so keep in mind there will be a lot of children around. The kids were yelling and running around next door which became somewhat of an issue as it got later into the night and I wanted to sleep. You get unlimited entrance to the zoo which comes with your villa stay. The zoo was a great experience and you can get up close and personal with plenty of exotic animals. You can pay to feed a bengal tiger or have your breakfast with an orangutan.
Stayed 3 nights in Nov 2018

6/10 Okay

Yi Lian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We stayed in the Elephant Villa no 12 and we had bed bug bites and my skin had a slight rash after I swam in the pool. But we do love the proximity to the zoo.
Stayed 2 nights in Oct 2018

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning villas
The villas are beautiful, clean, spacious and have lovely pools. We had dinner with the elephants one night, great value, delicious buffet and amazing interaction with elephants, orang-utans and other animals. Two dance shows included that were great. The only let down was breakfast.One morning was breakfast in the restaurant. The choices meant you could have fruit, but then no juice, muesli but no toast. Next morning we ordered in the villa. We were shocked that it cost IDR 150.000 for delivery to the villa, and it was stone cold, one strip of fat to pass as bacon, decent coffee was extra too. Also we booked delivery for 9.30 to sleep in. Yet got a call at 8 am to confirm our order! At the price of these villas breakfast needs to be great, no extra cost for delivery and quality ingredients. Otherwise loved the villas and we will be back.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Ubud, maybe the best in Bali
This is without doubt one the best hotels I have stayed in. Very personal, very thoughtful and amazing service and quality. The grounds are stunning, the rooms are huge, the free entry to the zoo is also great. I would recommend this as the best hotel in Ubud easily maybe the best in Bali!
Stayed 6 nights in Dec 2017

8/10 Good

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay. Just need more food variety.
Stayed 3 nights in Sep 2017

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury retreat
Amazing villas! The staff are amazing and couldn't do enough for you and you are also staying right in the grounds of the zoo which is amazing. The zoo itself is lovely, quite small but a really enjoyable morning or afternoon out. The villa and private pool are beautiful with a huge bathroom. The only downside is the restaurant which although is good quality lacks a little in menu choice.
Stayed 3 nights in Aug 2017

8/10 Good

Georgia

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel with friendly staff. Unfortunately very few of them could speak English, including the front desk staff at times, which made organizing simple things like transport and the bill very difficult.
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amacing and beautifull hotel!!
Rooms: perfect, 100% privacy, clean, luxurius... excelent!!!

10/10 Excellent

Victoria, San Francisco, CA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5-star luxury at its best, spectacular stay
I've stayed in many hotels around the world and this is by far the nicest place i've ever stayed. It's quiet, serene, the staff is incredibly attentive and the food is incredible. Having your own private pool is incredible. I cannot recommend it highly enough!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must stay if you like the zoo, rainforest + ubud
Brilliant hotel very private not overpriced or over developed. Unbelievable setting, amazing villas and amazing location with free buggy rides and free entry to the zoo. One of the best stays I have ever had

8/10 Good

Gaurav, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at the Luxurious Villa in Bali...
The VIlla is just like heaven you can imagine anything more on this. The Staff is too Friendly and really helpful. The rooms are super clean and you feel like you are in palace.\ Just need to improve on Vegetarian stuff and Breakfast keeps repeating always which is a bit sad.

10/10 Excellent

Anders

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

HEESOOK

Stayed 2 nights in Jul 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellente expérience. Très bon emplacement
Stayed 2 nights in Jul 2022

10/10 Excellent

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

b.w.m.

Stayed 3 nights in Dec 2019

10/10 Excellent

jung wook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

younes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour inoubliable
L'accueil est chaleureux et l'accès à la villa rapide. La villa est splendide, spacieuse, sobre et offre une très belle vue sur la rivière (un peu bruyante selon ma femme). Le petit déjeuner est bon et le service impeccable. Le diner avec les éléphants est plutôt sympa mais ne vous attendez pas à qlq chose de "nature" c'était plus un spectacle qu'un moment privilégier. La pluie ne nous a pas permis de faire le bain avec les éléphants Un grand merci à toutes l'équipe et Yowin qui a fait le guide pendant une journée (volcan, temple, rizière...) ce fut une journée magnifique.
Stayed 2 nights in Aug 2018