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Staff were amazing! Very difficult though to purchase a glass of wine despite advertised on menu. Disappointing/surprised that a 4 star hotel charged £4 for an accidental breakage of a coffee cup! Hotel was fine for a couple of nights stay.

Plataran Heritage Borobudur is a beautiful and elegant property that combines classic charm with warm Indonesian hospitality. The architecture, stylish lobby, and refined interiors create a sophisticated atmosphere with a timeless, almost French-inspired feel. We were welcomed with a refreshing drink, and throughout our stay the staff were exceptionally friendly, smiling, and accommodating. Their genuine hospitality was one of the highlights of our visit. Our room was spacious and comfortable, with fresh fruit waiting for us on the table and a small balcony overlooking palm trees and the surrounding mountains. The complimentary afternoon tea was a lovely touch, offering a generous selection of food and beverages. The hotel also provides a complimentary shuttle to Borobudur Temple, making it very convenient to visit this iconic landmark. We enjoyed dining at Stupa Restaurant, where the food was good, the service excellent, and the staff professional and courteous. While there were a few housekeeping details that did not fully meet our expectations for a five-star property, we greatly appreciated how professionally and sincerely the management team handled our feedback. Their commitment to guest satisfaction left a positive impression on us. Overall, Plataran Heritage Borobudur is a wonderful hotel with beautiful surroundings, elegant accommodations, thoughtful amenities, and outstanding service. We would happily recommend it to anyone visiting the Borobudur area.

Good breakfast with many choices