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SureStay Hotel by Best Western Summersville

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Summersville

Exterior
Lobby
Property amenity
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, laptop workspace, blackout drapes, iron/ironing board
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
$92
includes taxes & fees
Jan 8 - Jan 9

Explore the area

View in a map
1203 Broad St, Summersville, WV, 26651
  • Place, Elizabeth Stephenson Memorial Library
    ‪1 min drive‬
  • Place, Summersville Lake
    ‪2 min drive‬
  • Place, New River Gorge Bridge
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(49 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

SureStay Hotel by Best Western Summersville

Summersville hotel with free breakfast
A 24-hour front desk, ATM/banking services, and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Summersville offers 56 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This Summersville hotel also offers a vending machine, an ATM, and an elevator. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in January 2021.

SureStay Hotel by Best Western Summersville is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Portable bathtub seat
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Renovated entire property - January 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests without COVID-19 vaccination

Property is also known as

Econo Lodge Summersville
Econo Summersville
Econo Lodge Summersville Motel
Econo Lodge Summersville
Surestay By Best Summersville
SureStay Hotel by Best Western Summersville Hotel
SureStay Hotel by Best Western Summersville Summersville
SureStay Hotel by Best Western Summersville Hotel Summersville

SureStay Hotel by Best Western Summersville Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 301 out of 714 reviews
Rating 8 - Good. 240 out of 714 reviews
Rating 6 - Okay. 108 out of 714 reviews
Rating 4 - Poor. 37 out of 714 reviews
Rating 2 - Terrible. 28 out of 714 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Todd

Traveled with partner
Disliked: Property conditions & facilities
Did not bother checking in. Did not even bother trying to get refund. Very sketchy and felt unsafe.
Stayed 1 night in Oct 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, easy check-in, staff made me and my dog feel right at home. Room was very clean and spacious. Limited breakfast, but plenty of food options within 5 miles of the hotel. Great place to stay if you’re visiting WV state parks. Will definitely stay there again in the future.
Stayed 3 nights in Sep 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Slept good

Very welcoming staff, felt safe and beds we’re actually more comfortable than higher priced hotels in area
Stayed 1 night in Oct 2025

8/10 Good

Quentin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well lite parking area viewable from room.
Stayed 1 night in Sep 2025

6/10 Okay

matthew

Liked: Room comfort
Not bad for a quick stop. The front desk clerk was nice.
Stayed 1 night in Sep 2025

8/10 Good

Laura

Stayed 1 night in Sep 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect time away

The staff was amazing! Super friendly and accommodating… our refrigerator was partially broken and our AC worked but we had to crank it down as low as it would go to actually keep it cool. Other than that we loved our stay, room was clean. We definitely talked about if we were in the area again, we would stay! Plenty of unique places to eat that is WV special!
Stayed 2 nights in Sep 2025

6/10 Okay

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kept facility clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Kainen

Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2025

4/10 Poor

Daniel

Disliked: Property conditions & facilities
Turned the shower on, lifted the knob on the spigot and it
Stayed 1 night in Sep 2025

10/10 Excellent

tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to an event I was attending.
Stayed 1 night in May 2025

6/10 Okay

Aleece

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff were very nice and helpful. Breakfast selection was very limited and if you didn't get there early most items were gone and not being replenished by staff. No conditioner in shower, just shampoo.
Stayed 2 nights in Sep 2025

10/10 Excellent

KELLI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room& friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Use this property multiple times. Very convenient and nice people!
Stayed 1 night in Sep 2025

10/10 Excellent

Deborah

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Our room appeared to be recently renovated. Clean. Comfortable bed. Minimal breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Allisen

Stayed 1 night in Jul 2025

8/10 Good

Kristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Lawrence A

Stayed 2 nights in Aug 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service
Room was clean and very quiet where it was located, beds were un comfortable, did not like to carry dirty towels to front office to be able to get clean ones, cleaning staff should do that, area to eat breakfast was very small for amount of people there, drink machines were completely out all weekend
Stayed 2 nights in Aug 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very good. It was clean, comfortable and everything worked. Breakfast was disappointing even for Continental style.
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable. The room itself was large. I like that the sink is outside the bathroom. There was a variety of dining options in the area. Tressa at the front desk was friendly and helpful. I wouldn't change anything at this time.
Stayed 1 night in Aug 2025

8/10 Good

Kraig

Stayed 1 night in Aug 2025