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Comfort Suites Sumter

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Sumter

Lobby
Indoor pool
Front of property
Suite, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Gym
    Gym
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
2500 Broad St, Sumter, SC, 29150-1851
  • Sumter Mall
    3 min drive
  • Palmetto Park
    3 min drive
  • Palmetto Tennis Center
    4 min drive
  • Sumter, SC (SUM-Sumter Municipal)
    8 min drive

Room options

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Suite, Non Smoking

  • 330 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 330 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 330 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 330 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 330 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express Sumter, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.4 out of 5, Excellent, (611)
The price is $149
per night
$165 total
includes taxes & fees
Dec 7 - Dec 8
Holiday Inn Express Sumter, an IHG Hotel

About this property

Comfort Suites Sumter

Sumter hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Comfort Suites Sumter offers 65 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms.

This Sumter hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Suites Sumter features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and a front-desk safe. Complimentary self parking is available on site.

Comfort Suites Sumter is a smoke-free property.

A complimentary continental breakfast is served between 6:00 AM and 9:00 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Debit cards will be authorized at check-in for USD 162 for incidentals and released upon check-out.

Property is also known as

Comfort Suites Hotel Sumter
Comfort Suites Sumter
Comfort Hotel Sumter
Comfort Suites Sumter Hotel
Sumter Comfort Suites
Comfort Suites Sumter Hotel
Comfort Suites Sumter Sumter
Comfort Suites Sumter Hotel Sumter

Comfort Suites Sumter Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 150 out of 478 reviews" "
Rating 8 - Good. 136 out of 478 reviews" "
Rating 6 - Okay. 71 out of 478 reviews" "
Rating 4 - Poor. 69 out of 478 reviews" "
Rating 2 - Terrible. 52 out of 478 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

cody

Business traveler
The room that we were given, the toilet seat was broken. Which they replaced after talking to them. The TV didn’t work but we did not have time to watch due to work obligations but would have been great to have the option and the room smell like cigarette smoke. The staff was fine. This is our second time staying here at this location. It’s just an average hotel with a OK price.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tammy

Stayed 5 nights in Jul 2024

8/10 Good

Aleshia, Mpls

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Possibly change breakfast options. Notify guest when times change from weekday to weekend. Make sure if u book for that there are 4 sets of towels. Pleasant and really nice staff
Stayed 4 nights in Jul 2024

4/10 Poor

Garrett

Stayed 2 nights in Jul 2024

2/10 Terrible

Melissa

Business traveler
I can home with bed bug bites.
Stayed 1 night in Jul 2024

8/10 Good

Traci

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great value for the money. Conveniently located, friendly service and hearty complimentary breakfast. Only complaint was housekeeping knocking on the door too early.
Stayed 2 nights in Jul 2024

8/10 Good

Evangeline

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the location and the stay. The reception allow my family to be next door to each other room The room that I was in only thing was wrong was the tub water will not going out quickly and the toilet handle was loose and need to be tired other than that great.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go get smile @ by Nicole!😍
Stayed 3 nights in Jun 2024

6/10 Okay

Michelle

Disliked: Property conditions & facilities
Stayed 9 nights in Jun 2024

8/10 Good

Sandra

Liked: Cleanliness, amenities
Property needs updating.
Stayed 2 nights in Jun 2024

4/10 Poor

Jeremiah

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff were great. Hotel is in need of a lot of maintenance and TLC. The room did not smell clean. The A/C was obviously in need of a deep clean. The smell in the room was not pleasant. Rusty microwave smelled. rusty shower curtain rod. Water stains and mold in ceiling tiles throughout the hotel. Hotel is in need of an overhaul and deep cleaning. This place is ok for a stay of no more than one night at best. The breakfast was the same old drab cheap sausage and powdered eggs, cereal, bagels , toast and coffee. Ice machine on 1st floor was broken the entire 5 days we were there, exercise treadmill out of order, the exercise bike's handle bars were loose and flopped around while riding. Straight junk. Owner needs to step up and improve the hotel. I'd give the hotel a 2 if not for the Great staff.
Stayed 5 nights in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice location. Facility clean. Good Breakfast.
Stayed 3 nights in Jun 2024

6/10 Okay

Thomas

Liked: Staff & service
Room smelled
Hotel room smelled like sour cigarettes. Felt like I was rolling out of the bed. It was not level.
Stayed 1 night in Jun 2024

10/10 Excellent

Patrick

Stayed 1 night in Mar 2024

6/10 Okay

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ted

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Larry

Liked: Cleanliness, staff & service
Older hotel but maintained fairly well. Staff was not so pleasant, but not rude either. Not quit worth the amount paid.
Stayed 3 nights in Apr 2024

4/10 Poor

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Most of my outlets in the room did not work. There was a terrible smell in the hallway. The jacuzzi did not work. The staff was very friendly and nice
Stayed 1 night in Apr 2024

8/10 Good

Tony

Stayed 1 night in Apr 2024

6/10 Okay

Xavier

Disliked: Property conditions & facilities
(overall 2.5) staff was ok; hallways has dirty carpet; somethings in the room are old and a bit rusted; treadmill doesn’t work; but the property over all is ok the entrance looks great.
Stayed 1 night in Apr 2024

2/10 Terrible

Felix

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had stayed at this hotel in the past and it was a good experience so I decided to give it another try. This time, the hotel room I was first placed in had a strong odor of mold. I asked to be moved to another room and the new room also smelled like mold. In both rooms, the shower curtain rods were broken, bath tubs had rust, and there was dirt build up in the bathroom. Staff were friendly but I think this hotel needs some major cleaning especially on the A/C units and bathrooms.
Stayed 1 night in Mar 2024

2/10 Terrible

Nelson

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The last time i was here you didnt took a desposit now this time Comfort Inn took a 100.00 desposit from me so its not right i just been here like a week ago and didnt get a 100.00 tooking away so i cant wait 3 to 5 days on my money to return in my account so it need to be put back on immediately thanks Keith Nelson and where did i said or wrote any curse words im being professional
Stayed 1 night in Mar 2024

2/10 Terrible

josh

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT RESERVE, DO NOT RESERVE
I booked this hotel via Hotels.com for a trip to take my daughters to their school dance. I arrived at 4pm, checked in and located my room. By 4:40pm, after 3 failed attempts to gain access to my room with the keyed and rekeyed cards, the only way I was able to access the room was via the maintenance man who used a master key to let me in. I was able to quickly change in order to not be late for the dance. No items were left in the room, no items were touched or used in the room. Upon my arrival back to the hotel at 8pm, my key still did not work. After 2 more attempts to use the key, the rude front desk attendant followed me to my room in an attempt to gain access. She was unable to gain access to the room. I was told that I would have to wait on the maintenance man to return to the property in order for me to gain access to the room. She also stated that id need to “turn in for the night”…as in stay in my room as there was no way for the door to be unlocked. At that point, I asked for an alternative room and her only suggestion was that she’d need to try another key to which I replied and I asked for a refund. She refused, stating that “the room has already been paid for.” Hotels.com attempted to contact the hotel for a refund on my behalf, to which they refused and stuck by their no refund policy. Ultimately, I paid $125 for a room I could not even access, much less sleep in.
Stayed 1 night in Feb 2024