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Holiday Inn Express Sumter, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Sumter, an IHG Hotel

Exterior
Suite, 1 King Bed with Sofa bed (Additional Living Area) | Desk, iron/ironing board, free cribs/infant beds, free WiFi
Indoor pool
Exterior
Fitness facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
2490 Broad St, Sumter, SC, 29150-1858
  • Sumter Mall
    3 min drive
  • Palmetto Park
    3 min drive
  • Palmetto Tennis Center
    5 min drive
  • Sumter, SC (SUM-Sumter Municipal)
    8 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed (Additional Living Area)

  • 396 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Additional Living Area)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Multiple Beds (Additional Living Area)

  • 396 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds

  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

Comfort Suites Sumter

Pool
Breakfast included
Parking included
Free WiFi
3.6 out of 5, Good, (478)
The price is $125
per night
$139 total
includes taxes & fees
Dec 7 - Dec 8
Comfort Suites Sumter

About this property

Holiday Inn Express Sumter, an IHG Hotel

Sumter hotel close to Sumter Mall
Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Holiday Inn Express Sumter, an IHG Hotel offers 79 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 27-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sumter hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Holiday Inn Express Sumter, an IHG Hotel features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Sumter
Holiday Inn Express Sumter
Holiday Inn Express - Sumter Hotel Sumter
Holiday Inn Express Sumter Hotel
Holiday Inn Sumter
Sumter Holiday Inn

Holiday Inn Express Sumter, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 348 out of 611 reviews" "
Rating 8 - Good. 174 out of 611 reviews" "
Rating 6 - Okay. 55 out of 611 reviews" "
Rating 4 - Poor. 20 out of 611 reviews" "
Rating 2 - Terrible. 14 out of 611 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Metra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Sudie

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean rooms &great breakfast. Just needed some of the amenities that were unavailable during construction
Stayed 2 nights in Aug 2024

6/10 Okay

natalia

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was dirty. The carpets were disgusting especially in the elevator- not even vacuumed. Dirt on the floor. I saw a cockroach in the room. Couldn’t get out of there faster. Thanks god it was just one night.
Stayed 1 night in Aug 2024

2/10 Terrible

Candra

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mold and Mildew
The hotel was in a mess. There was piles of rubble at the service desk. The first room I was assigned… the mold and musk smell was too strong to breathe. I was given another room. It was much better. If I knew about the upgrades being done I would not have chosen this hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Tyrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Chanel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeffery

Stayed 1 night in Jul 2024

10/10 Excellent

Brian

great
Stayed 3 nights in Jul 2024

10/10 Excellent

Avery, Travelers Rest

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and friendly staff
Stayed 1 night in Jul 2024

8/10 Good

Roselyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Keith

Traveled with family
Liked: Staff & service, room comfort
Hotel is under renovation and our room had bedbugs. My wife got bitten several times on her body while in bed. We asked for a king size and got two double beds
Stayed 1 night in Jun 2024

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally impressed with the staff and the quality of the room
Stayed 1 night in Jun 2024

8/10 Good

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Sylvia

Liked: Staff & service
Stayed 4 nights in Jun 2024

10/10 Excellent

James

Stayed 2 nights in Jun 2024

10/10 Excellent

Rayna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2024

10/10 Excellent

Tina, Hempstead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Excellent location, which is near several restaurants within walking or driving distance. Sizable room. The free breakfast is a plus but it is limited in the options. The hotel is currently under renovation but from the layout it appears that it will amazing once completed.
Stayed 2 nights in May 2024

10/10 Excellent

Charles

Stayed 1 night in May 2024

10/10 Excellent

Thomas

Stayed 1 night in Apr 2024

10/10 Excellent

Tarrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience all around
Stayed 1 night in Apr 2024

2/10 Terrible

richard

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was under renovation and parking lot was filled with trailers making parking inconvenient. Entrance clustered with large boxes relating to remodel. Only third floor available and with rooms not yet renovated so moldings falling from wall as well as a general desperate need for maintenance. Arrived for breakfast 15 minutes before closing only to find half the trays empty with no one refilling them therefore relegated to a very disappointing meal. elevators needed vacuuming with litter on floor during entire stay. Worst experience ever at a hotel and most disappointing was fact that there was no mention of renovation when booking. Just booked trip to Cancun with Expedia and can only pray no such similar fate awaits me. I truly feel like I was duped and am somewhat angry about that, first time for such a disappointment with your services and may have to consider different approach for future bookings. RICHARD CESARSKY
Stayed 1 night in Apr 2024

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good, room was updated and nice. Room and bathroom appeared clean. Not much parking due to renovations and the soap dispensers should be small travel soap instead of large containers.
Stayed 1 night in Apr 2024