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Quality Inn Sumter

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Sumter

Reception
Seasonal outdoor pool
Reception
Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Reception

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Pet friendly
    Pet friendly
  • Laundry
    Laundry

Explore the area

Map
2390 Broad St, Sumter, SC, 29150-1994
  • Sumter Mall
    3 min drive
  • Palmetto Park
    4 min drive
  • Palmetto Tennis Center
    5 min drive
  • Sumter, SC (SUM-Sumter Municipal)
    8 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Multiple Beds, Non Smoking

  • Sleeps 7
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds

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Exterior

Sleep Inn Sumter

Pool
Breakfast included
Parking included
Free WiFi
3.2 out of 5, (556)
The price is $87
per night
$97 total
includes taxes & fees
Dec 7 - Dec 8
Sleep Inn Sumter

About this property

Quality Inn Sumter

Sumter hotel with coffee shop/cafe
A fitness center, a bar/lounge, and a coffee shop/cafe are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Quality Inn Sumter offers 124 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn Sumter features a fitness center and a seasonal outdoor pool. The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. This business-friendly hotel also offers barbecue grills, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Quality Inn Sumter has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
3 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Quality Inn Sumter
Quality Sumter
Quality Hotel Sumter
Sumter Quality Inn
Quality Inn Sumter Hotel
Quality Inn Sumter Sumter
Quality Inn Sumter Hotel Sumter

Quality Inn Sumter Reviews

Reviews

6.8
Rating 10 - Excellent. 132 out of 518 reviews" "
Rating 8 - Good. 139 out of 518 reviews" "
Rating 6 - Okay. 104 out of 518 reviews" "
Rating 4 - Poor. 69 out of 518 reviews" "
Rating 2 - Terrible. 74 out of 518 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Meleigha

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I had high hopes when booking this and was sadly disappointed. The hotel staff would not allow me to add my toddler to our room, asking that I book a seperate room for him. Obviously that was not an option and they wouldn't allow him to swim in the pool with us because he wasnt on the room (again which they wouldn't add him to). I ended up checking out after night 1 of a 5 night trip and having to find a different hotel that would allow my toddler to use all the amenities. After I had been checked out of the hotel for 2 days, my card on file was charged a "pet fee"... I called to ask why in the world I was charged a pet fee and was told "because there was an unknown occupant in the room".... referring to my toddler that I attempted to add to the room... Worst hotel experience I've ever had. I filed a formal complaint and also filed a complaint with the Better Business Bureau.

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They live up to their name.
The exterior doors need some maintenance but the insides are well maintained, very clean, and modern. The amenities are all in very good working order and well kept especially the AC. Every room I've had is dry with no unpleasent odors.The staff is very curteous and quick to resolve any issue. The wi-fi/cable does tend to go out when a big storm rolls through, but it is not their infrastructure that is the problem. I have stayed at several hotels in the Sumter area for business and Quality Inn is by far the nicest and cleanest for those on a budget. I definitely recommend them and stay there often.
Stayed 5 nights in Jul 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good. Bad info on booking site.
Stayed 2 nights in Jul 2023

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is close to everything, staff was super friendly!!...Especially Marie!...she made my stay here so very comfortable!!. The price is also very affordable. I highly recommend!!
Stayed 5 nights in Jul 2023

8/10 Good

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, room comfort
This was and excellent stay. The staff are nice ,courteous, and attentive. Some members of the kitchen service staff may need sensitivity training regarding humans who don't speak English. There are a lot of what appear to be unfinished parking projects,pool was out of service, and remodeling. Again the stay was excellent. The.grots hand lumps. My grandmother would have love those grits but without the lumps.
Stayed 4 nights in Jun 2023

6/10 Okay

letoya

Traveled with family
Stayed 1 night in Jun 2023

8/10 Good

Katrina

Stayed 2 nights in Jun 2023

2/10 Terrible

Cardell

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

JOYCE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

6/10 Okay

Sheri

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I kept calling the front desk asking them to not send maid service, which they said was fine . but every morning at 9:30 they were knocking again to clean. There should be a do not disturb sign or the ability to opt out for maid service.
Stayed 7 nights in May 2023

8/10 Good

Demita

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

8/10 Good

Lashelle

Liked: Staff & service, property conditions & facilities
First I must start off by saying the lady that check me in was AMAZING from beginning to end!!! The customer service that she provided was remarkable!!!
Stayed 1 night in May 2023

2/10 Terrible

Kelly

Stayed 1 night in May 2023

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has everything I needed close by.
Stayed 2 nights in Apr 2023

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my Stay!
Stayed 3 nights in Apr 2023

10/10 Excellent

Roberto

Stayed 1 night in Apr 2023

2/10 Terrible

Austin

Stayed 1 night in Mar 2023

6/10 Okay

joseph

Traveled with group
It took me over 2 hours to get checked in. Totally unprepared for my Motorcycle group.
Stayed 1 night in Mar 2023

10/10 Excellent

Cheryal

Stayed 1 night in Feb 2023

10/10 Excellent

COREY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

6/10 Okay

John

Liked: Cleanliness, staff & service, room comfort
Money issues
The stay was okay, but I was not prepared for the extra charges that they were putting on my card for each night of State. These charges according to them will be placed back on my card in two to three business days by my bank
Stayed 1 night in Jan 2023

6/10 Okay

John

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Resting
Stayed 1 night in Jan 2023

10/10 Excellent

Katrina

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Stan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed to see how much light (which means air, in and out) around the bottom and sides of the outside door. The handrails in the bathroom were rusty. The linens were all very nice and fresh. The staff was all very friendly. For breakfast we actually had someone take our order and bring us our food. She was very pleasant and outgoing. She explained to us why they went to the procedure they now have for breakfast.
Stayed 1 night in Jan 2023

4/10 Poor

Amy

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Would not stay here again. Front desk was not accommodating to Expedia booking error. Room has bugs, more than half the lights were burnt, and several electrical outlets not functioning. Rooms in serious need of upgrade as well as front desk staff in serious need of customer service training. Glad our stay was for only one night but even once was too much. Overpriced and undervalued for the avaense of quality at this location. Do not recommend.
Stayed 1 night in Jan 2023