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Sumter Inn

2.0 star property

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Photo gallery for Sumter Inn

Breakfast area
Lobby
Pool
Double Room, 2 Queen Beds, Non Smoking | Laptop workspace, iron/ironing board, free WiFi
Business center

Reviews

6.2 out of 10

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included
$72
includes taxes & fees
Nov 29 - Nov 30

Explore the area

View in a map
2390 Broad St, Sumter, SC, 29150
  • Place, Sumter Mall
    ‪2 min drive‬
  • Place, Palmetto Park
    ‪3 min drive‬
  • Place, Swan Lake Iris Gardens
    ‪7 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Kitchen

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Sumter Inn

Sumter motel with free self parking
A 24-hour front desk, free self parking, and free WiFi in public areas are available at this motel. Housekeeping is available once per stay.
Sumter Inn offers 120 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.
Wireless Internet access is complimentary. Complimentary uncovered self parking is available on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (38 inches high)

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from July 7 2025 to October 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the motel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 15 lbs per pet)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Sumter Inn Reviews

Reviews

6.2
Rating 10 - Excellent. 21 out of 63 reviews
Rating 8 - Good. 8 out of 63 reviews
Rating 6 - Okay. 8 out of 63 reviews
Rating 4 - Poor. 6 out of 63 reviews
Rating 2 - Terrible. 20 out of 63 reviews

6.0/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Cita

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location looks as if it needs to closed. The parking lot was torn up and had lots of pot holes with parts of it taped off with caution tape.The rooms were extremely dirty. We had to ask to be switched to another room, due to the fact that it was so dirty. After being switched to another room it was just as dirty as the first. We ended up buying our own cleaning supplies and cleaned the room ourselves. Walls were splattered with unknown substances and drawn on with markers. Nats were flying around in the room. Bathroom walls were filthy and the door was damaged and wouldn't close. Dirty sink and mirrors. The hair dryer fell off the wall. The room was dusty with cob webs. The wall sockets weren't working and if they did you were almost shocked plugging in anything, majority of the lighting didn't work in the room. Holes in the wall. Bed sheets had cigarette burn holes in them. The mini fridge leaked water all over the floor and froze everything whether you wanted frozen or not. We weren't told of the complementary breakfast. Front desk staff were very unprofessional in attitude and attire.
Stayed 3 nights in Aug 2025

2/10 Terrible

William

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

This place is falling apart. Parking lots was half dirt and the other half chunks of concrete. The front desk guy gave me a room that was already occupied. Went up to the room and the door was open. I looked in and someone was already there. It also looked filthy which was representative of the rest of the property. I was totally uncomfortable staying there so I went down the road and booked somewhere else. Front desk refused to give me a refund. I do not know why Hotels.com even lists this property. I have booked numerous time with you and this is by far the worst experience ever.
Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Stayed 1 night in Jul 2025

2/10 Terrible

Stacey

Stayed 1 night in Jun 2025

2/10 Terrible

Stacey

Do not leave anything in your room they will steal!!! Also will not do anything about it
Stayed 1 night in Jul 2025

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

TRACY

Business traveler, Traveled with partner, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed here for four nights and cooked a meal on the last night. The property is under construction and it looked like a construction zone. There was no ventilation in my room requiring me to open the door to air out the smoke while cooking. That was when my dog got out of the room, and we returned home without him. Fortunately, someone found him, and we made a second trip to retrieve him. We stayed at the same hotel out of convenience, but I'd never stay here again.
Stayed 1 night in Jul 2025

2/10 Terrible

Sekou

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't do it!!!!!

The grounds are nothing like the pictures and the service is very bad. The toilet wouldnt stop running, the keys had to be reset daily...Looks like its been under construction for years...would not recommend and very disappointed that hotels.com has it on their site..smh
Stayed 6 nights in Jul 2025

2/10 Terrible

Kimberly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Rovelda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT Book this hotel.

It was HORRIBLE!!!!! I wish I could do zero stars. I booked 2 nights coming in town from Atlanta for the death of my Aunt. The first night the power went out from 9pm until 3am. Me, my husband and our young children had to stand outside of the hotel for hours. After being so hot and tired we went to stay with a family member. We could not get in the room once we left, I needed my medicine and my daughter breathing treatment. Guy at the front desk asked me if I had something sharp to open the door. The next morning I called the front desk to ask if the power was back on and how we would be compensated. She told me that she would refund me for the night I didn’t stay but I had to pay for the night that I didn’t stay because of no lights. Upon checking out the WHITE guest told us that they received a free night but the black people had to check out. Do not book this hotel. They are rascist. I wanted to slap her face at the front desk so bad
Stayed 2 nights in Jul 2025

6/10 Okay

Alison

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Avery

Stayed 1 night in Jun 2025

2/10 Terrible

Kalie

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel lobby did not have AC the 2 days I was there. Language barrier with ALL staff. Our room was dirty upon check in. There is a gap in the door so there was dirt, pieces of small trash, and critters of all sorts that came in through the gap in the door pictured below a towel in front of it. The bed was absolutely disgusting sheets had not been changed, yet the bed was made. There was something spilt on top of the fridge door. Inside was dirty and not wiped down/sanitized. Dr¥g deal happened multiple times outside our room door. We left to go get dinner, gone an hour or so and came back to our room smelling like weed as if someone smoked in our room. The parking lot is HORRENDOUS!!! Expect to get an alignment upon leaving because there’s so many you’re almost entitled to hit 1 or 2 on your way in or out. Please don’t listen to the rest of these reviews like I did. Pay the extra $$$ and stay somewhere else. Especially if you have small children like me.
Bed. Where someone’s head/shoudlers/back would lay directly in middle of bed.
Again. Same bed.
Fridge.
Top of fridge.
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Stayed 1 night in May 2025

10/10 Excellent

Carolyn

Stayed 1 night in Jun 2025

2/10 Terrible

Diana

Disliked: Staff & service
Staff attempted to charge an early check in fee even after showing we were checking in at the time shown on our reservation. Front desk needs to take a class in customer service. We did not stay!
Stayed 5 nights in May 2025

6/10 Okay

Marvin

Stayed 1 night in May 2025

8/10 Good

Cam

Liked: Staff & service
Stayed 1 night in May 2025

2/10 Terrible

Marlo

Stayed 1 night in May 2025

2/10 Terrible

Don

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hope you get a renovated room and have good tires

Outside looked abandoned, apparently they were doing a renovation but looked like trash my parents gave up there deposit to stay somewhere else, I took a room it was ok for $50 a night but trash scraps and all kinda stuff all over the parking lot was like a monster truck arena it was wrecked. Definitely won’t stay there again even for the cheap rate
Stayed 3 nights in May 2025

10/10 Excellent

Tanesha

Stayed 1 night in May 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Ardesia

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Omg..this place look like an abandoned building when you drive up and is boarded up in many areas. I felt unsafe. The management is very nasty. The room was clean, but no hot water. The room was suppose to be a non smoking room, but smelled like smoke. I asked to be moved to another room and the person at the desk was very rude and wouldn't move me. Please stay away. This place is a hole in the wall.
Stayed 4 nights in May 2025

10/10 Excellent

Avery

Stayed 1 night in May 2025

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025