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Quality Inn Sumter

2.0 star property

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Photo gallery for Quality Inn Sumter

Breakfast area
Laptop workspace, iron/ironing board, free WiFi
Lobby
Double Room, 2 Queen Beds, Non Smoking | Laptop workspace, iron/ironing board, free WiFi
Fitness facility

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
$82
includes taxes & fees
Mar 15 - Mar 16

Explore the area

View in a map
2390 Broad St, Sumter, SC, 29150
  • Place, Sumter Mall
    ‪2 min drive‬
  • Place, Swan Lake Iris Gardens
    ‪6 min drive‬
  • Place, Shaw Air Force Base
    ‪12 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Kitchen

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Sumter

Sumter motel with free self parking
A 24-hour front desk, free self parking, and free WiFi in public areas are available at this motel. Housekeeping is available once per stay.
Sumter Inn offers 120 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.
Wireless Internet access is complimentary. Complimentary uncovered self parking is available on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (38 inches high)

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 15 lbs per pet)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Sumter Inn Reviews

Reviews

6.4
Rating 10 - Excellent. 33 out of 91 reviews
Rating 8 - Good. 11 out of 91 reviews
Rating 6 - Okay. 12 out of 91 reviews
Rating 4 - Poor. 9 out of 91 reviews
Rating 2 - Terrible. 26 out of 91 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

4.6/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Douglas

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I originally checked in for 3 days. The girl who checked me in did something wrong so when I got to my room the keys didn't work. I had all my bags so I called the desk to ask them to bring me working keys, they refused. I went to the front desk admittedly pissed, but instead of apologizing, the guy gave me a huge attitude. He gave me keys to a different room, at first I didn't know why, but I eventually figured it was out of spite. The hotel was pretty much empty (no more than 20% full) & he put me right above a smoker. The bottom floor on this side of the hotel, appeared to have section 8 residents, not hotel guests. I'm pretty sure the girl on the end was hooking too because cars would come & go all day. At night I'd hear arguing matches between the residents. There was a wifi connection w/ no Internet. The TV had an extremely weak signal & would go in & out all day. The room was recently remodeled but filthy. I put a towel on the floor when I got out of the shower, realized I didn't have a towel in the room to dry of w/ & scooted my feet out of the restroom, still on the towel. When I got my towel and dried off, I could see the towel on the floor was filthy. This was basically just from wiping it on the floor for a few feet. I requested a room change & needed to extend my stay for another 2 days. This place is pretty big so I figured there'd be space away from the residents. The guy told me I had to check out at 11 & back in at 3. I checked out & moved to another hotel.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jermaine

Stayed 2 nights in Nov 2025

2/10 Terrible

Jeremy

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Were asked for a smoking or non-smoking room, said non-smoking and were put into a smoking room. Call the front desk and he told us to turn on the fan. Room and bedding stunk like smoke. Requested a room with the double queens for four adults, which was only good for two breakfasts per room. I feel like we got scammed.
Stayed 1 night in Nov 2025

4/10 Poor

Robin

Stayed 1 night in Nov 2025

10/10 Excellent

Lakin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

2/10 Terrible

Lisa

Disliked: Cleanliness, amenities, property conditions & facilities
Dont stay here under construction not saying this online
Stayed 2 nights in Oct 2025

6/10 Okay

Spencer

Stayed 7 nights in Oct 2025

10/10 Excellent

Jose

Stayed 1 night in Nov 2025

4/10 Poor

Theresa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was noisy, walls are thin. Very light up and no way to block out the light to sleep. Every time I was woke up I thought it was daylight outside when it is 1 or 2 in the morning. Very hard to go back to sleep.
Stayed 1 night in Nov 2025

2/10 Terrible

Ryan

Stayed 1 night in Nov 2025

6/10 Okay

Krystal, Helena

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The bathroom floor was very dirty, you could see stuff that had dripped down the bathroom door, and the sheets had burn holes? in them. The tub did not drain well. They did change the sheets when I asked and are willing to solve issues if you tell them. Overall, it was worth the money since it is very inexpensive, but the condition of the rooms are pretty run down. Definitely in need of a deep clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

jiapeng

Stayed 3 nights in Jun 2025

4/10 Poor

Kent

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was clean, but there was no Cold Water at the lavatory. It wasn’t pleasant brushing my teeth with Hot Water. Remodeling in the lobby left a lot of dry wall dust everywhere. The parking lot has so much trash and holes, it may as well be a gravel lot. No exterior lights or signage, so you can’t find it at night. Handicap Parking is a joke. Very poorly marked. Trash along the sidewalk. Looks like no one has picked it up ever. The place looked trashy.
Stayed 4 nights in Oct 2025

10/10 Excellent

Donald

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was pretty cool the checking lady at night was very cool the daytime one kind of stinky attitude the rooms were clean they are doing construction work there so it is a little Dusty at times but other than that it's pretty good would definitely stay there again
Stayed 2 nights in Oct 2025

4/10 Poor

Marie

Traveled with family
Disliked: Amenities
The bathroom wall had black mold. The hair dryer fell off the wall, the sink faucet handle came off when I went to turn water on. Killed two German roaches. Worst place I have ever stayed in. The Manager offered me a discount on next stay. Told him I was there for a funeral and would not be returning in future. Did not offer any other compasation.
Bathroom faucet came off
Bracket where blow dryer fell off
Black mold in bathroom
Mold on ceiling
Stayed 1 night in Sep 2025

2/10 Terrible

Dominic

Disliked: Cleanliness, staff & service, property conditions & facilities
They know that
Stayed 3 nights in Sep 2025

8/10 Good

Tim

Liked: Staff & service, amenities
They are doing remodeling, which makes some areas messy with construction. The areas that are remodeling look nice. For the price, a good place to stay.
Stayed 2 nights in Sep 2025

4/10 Poor

Brian

Disliked: Staff & service, amenities, property conditions & facilities
Had to go to office two days for towels. One time to get sheets. No electricity near mirror. Reported 3 times. Will not go back or recommend
Stayed 3 nights in Aug 2025

2/10 Terrible

NATHAN

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Appears to be doing remodeling, but things weren't organized. Waterhose laying across walkway. Clerk very rude to us and customer on the phone.
Stayed 2 nights in Aug 2025

8/10 Good

Rebecca

Stayed 2 nights in Jun 2025

8/10 Good

Kevin

Liked: Staff & service
Overall experience was fine hotel was clean
Stayed 2 nights in Jul 2025

4/10 Poor

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities
There was no clear indication of where the office was. Parking lot was very dark. Made it look very unsafe for a single woman.
Stayed 1 night in Aug 2025

2/10 Terrible

Cita

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location looks as if it needs to closed. The parking lot was torn up and had lots of pot holes with parts of it taped off with caution tape.The rooms were extremely dirty. We had to ask to be switched to another room, due to the fact that it was so dirty. After being switched to another room it was just as dirty as the first. We ended up buying our own cleaning supplies and cleaned the room ourselves. Walls were splattered with unknown substances and drawn on with markers. Nats were flying around in the room. Bathroom walls were filthy and the door was damaged and wouldn't close. Dirty sink and mirrors. The hair dryer fell off the wall. The room was dusty with cob webs. The wall sockets weren't working and if they did you were almost shocked plugging in anything, majority of the lighting didn't work in the room. Holes in the wall. Bed sheets had cigarette burn holes in them. The mini fridge leaked water all over the floor and froze everything whether you wanted frozen or not. We weren't told of the complementary breakfast. Front desk staff were very unprofessional in attitude and attire.
Stayed 3 nights in Aug 2025

2/10 Terrible

William

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

This place is falling apart. Parking lots was half dirt and the other half chunks of concrete. The front desk guy gave me a room that was already occupied. Went up to the room and the door was open. I looked in and someone was already there. It also looked filthy which was representative of the rest of the property. I was totally uncomfortable staying there so I went down the road and booked somewhere else. Front desk refused to give me a refund. I do not know why Hotels.com even lists this property. I have booked numerous time with you and this is by far the worst experience ever.
Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Stayed 1 night in Jul 2025