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Tru by Hilton Sumter

2.5 star property

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Photo gallery for Tru by Hilton Sumter

Lobby
Lobby
Room, 1 King Bed, Accessible, Bathtub | In-room safe, iron/ironing board, free WiFi, bed sheets
Indoor pool
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Pet friendly
  • Laundry
  • Housekeeping

Explore the area

Map
2607 Broad Street, Sumter, SC, 29150
  • Sumter Mall
    ‪3 min drive‬
  • Palmetto Park
    ‪4 min drive‬
  • Palmetto Tennis Center
    ‪5 min drive‬
  • Sumter, SC (SUM-Sumter Municipal)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room

Hyatt Place Sumter / Downtown

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, (760)
The price is $107
per night
$119 total
includes taxes & fees
Mar 9 - Mar 10
Hyatt Place Sumter / Downtown

About this property

Tru by Hilton Sumter

Sumter hotel with indoor pool
Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Tru by Hilton Sumter offers 92 accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with premium cable channels.

This Sumter hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Tru by Hilton Sumter features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This hotel offers access to a business center. This Sumter hotel also offers coffee/tea in a common area, laundry facilities, and a front-desk safe. Complimentary self parking is available on site, along with a car charging station.

Tru by Hilton Sumter has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Sumter Hotel
Tru Hilton Sumter
Tru by Hilton Sumter Hotel
Tru by Hilton Sumter Sumter
Tru by Hilton Sumter Hotel Sumter

Tru by Hilton Sumter Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 390 out of 602 reviews
Rating 8 - Good. 127 out of 602 reviews
Rating 6 - Okay. 42 out of 602 reviews
Rating 4 - Poor. 25 out of 602 reviews
Rating 2 - Terrible. 18 out of 602 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Latanya

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Nov 2024

6/10 Okay

ASHLEY

Liked: Staff & service
Sadly not what I was expecting
The minute we walked into our room, my Husband bashed his knee very very bad on the end of the bed because it stuck out a few inches from the mattress, it was a black frame making it hard to see and the rooms are so tiny that the walk-way/path to get by the bed is sooo narrow. He could barely walk the whole trip because he was in so much pain. The breakfast was horrible and the room was not very clean.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing and the room was very clean, I highly recommend.
Stayed 1 night in Nov 2024

8/10 Good

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Richard

Traveled with partner
Liked: Staff & service, property conditions & facilities
The rooms are rather small but they were nice. The staff was excellent and the snack bar available all the time was nice. Very nice facilities.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ann Marie

Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Game Room Area
Stayed 2 nights in Oct 2024

10/10 Excellent

fern

Liked: Cleanliness, staff & service, property conditions & facilities
Staff went above and beyond. Your greatest asset
Stayed 2 nights in Oct 2024

8/10 Good

Earnest

Liked: Cleanliness, amenities
Nice and pleasant, very helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Chenoa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed absolutely everything about my stay here at the true by Hilton. This will certainly be my first choice when and if I return again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot ! Better than we thought!!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Stayed 1 night in Sep 2024

8/10 Good

Tony

Stayed 4 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Stayed 1 night in Sep 2024

2/10 Terrible

Phil

Disliked: Cleanliness
Stayed 4 nights in Sep 2024

6/10 Okay

Fran

Traveled with family
Liked: Cleanliness, staff & service
Noisy location on a busy road. HVAC unit loud. Room was clean and staff were very friendly. Breakfast was okay.
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the location and quiet
Stayed 2 nights in Aug 2024

8/10 Good

Melanie

Traveled with family
Liked: Staff & service, amenities
Its nice and new. Spacious rooms, great lobby. Parking lot next to property became a hangout next door, which created trash being left on and near hotel property, which was still there in the morning. There are absolutely no drawers or cubbies for belongings, leaving you to live out of your suitcase.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable. Staff was helpful. Some noise from cars going by.
Stayed 2 nights in Aug 2024

10/10 Excellent

Becky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. The kids enjoyed the pool table and the swimming pool. I enjoyed the fitness room. Breakfast was great!
Stayed 1 night in Aug 2024

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
it was nice. for the most part quite other than the big ice machine when it would drop ice, if your room is not near one of those its great place. i was there for a 1-night stay on business trip
Stayed 1 night in Aug 2024

8/10 Good

Jaleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around nice place...
Stayed 8 nights in Aug 2024