*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The following facilities are closed seasonally each year. They will be closed from May 15 to June 23:
- Water park
Property Features
In addition to a full-service spa, The Palace of the Lost City at Sun City Resort features a golf course and a complimentary water park. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 3 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.
Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers a casino, an outdoor pool, and a children's pool. Onsite self parking and valet parking are complimentary.
The Palace of the Lost City at Sun City Resort has designated areas for smoking.
- Lazy river
- Waterslide
- Number of outdoor pools - 1
- Elevator
- Fitness facilities
- 24-hour front desk
- Business center
- Porter/bellhop
- Free self parking
- Dry cleaning/laundry service
- Free valet parking
- Terrace
- Luggage storage
- Hair salon
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Conference center
- Snack bar/deli
- Shopping on site
- Designated smoking areas
- Pool umbrellas
- Outdoor tennis courts - 2
- Total number of rooms - 335
- Number of floors - 8
- Number of buildings/towers - 1
- Golf course on site
- Casino
- Designated smoking areas (fines apply)
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Full-service spa
- Internet access in public areas - high speed
- Free water park access
- Conference space
- Spa treatment room(s)
- Billiards or pool table
- Grocery/convenience store
- Meeting rooms
- Tours/ticket assistance
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Babysitting or childcare (surcharge)
- Number of coffee shops/cafes - 3
- Number of slot machines - 700
- Nightclub
- Children's club (surcharge)
- Number of gaming tables - 51
- Number of VIP gaming rooms - 2
- Supervised childcare/activities (surcharge)
- Children's pool
- Casino floor size square feet - 0
- Casino floor size square meters - 0
- Safe-deposit box at front desk
- Free area shuttle
- Spa services on site
- Number of restaurants - 3
- Laundry facilities
- Arcade/game room
- Wedding services
- Garden
- Multilingual staff
- Free casino shuttle
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Free water park access
- Number of outdoor pools - 1
- Children's pool
- Lazy river
- Waterslide
- Free WiFi
- Outdoor tennis courts - 2
- Free area shuttle
- Grocery/convenience store
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Arcade/game room
- Playground on site
- Miniature golf on site
Room Amenities
The Palace of the Lost City at Sun City Resort offers 335 air-conditioned accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Television
- Wheelchair accessible
- Cable/satellite TV service
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- In-room safe
- Ceiling fan
- Room service (24 hours)
- Desk
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Slippers
- Separate bathtub and shower
- Cable TV service
- Free WiFi
- Connecting/adjoining rooms available
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Restaurant dining guide
- Raised toilet seat
- Low-height counters/sink
- Grab bar - near toilet
Parking
Free self parking , Free valet parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Food & Drink
Crystal Court - This restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required.
The Grill Room - Overlooking the garden, this steakhouse specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Plume - This fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open select days.
Tusk Bar & Lounge - This piano bar specializes in African cuisine and serves light fare only. Open daily.
Bocado - This poolside restaurant specializes in Mediterranean cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
Spa Services
The Royal Salon has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.
- Deep tissue massage
- Outdoor treatment areas
- Couples treatment rooms
- Reflexology
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible parking
- Wheelchair accessible path of travel
Nearby Activities
Guests can experience the thrill of a safari, and enjoy recreation facilities including a golf course and 2 outdoor tennis courts. An outdoor pool and a children's pool are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Ecotours on site
- Game drive on site
- Safari on site
- Miniature golf on site
- Golfing on site
- Hiking/biking trails on site
- Archery on site
- Water skiing on site
- Motor boating on site
- Mountain biking on site
- Parasailing on site
- Ziplining on site
- Playground on site
- Segway rental/tour on site
- Personal motorized watercraft on site
- Game viewing on site
Hotel Policies
Payment types
Fees
Optional extras
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at midnight
Minimum check-in age is: 16
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
UnionPay
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 12
Social distancing measures are in place
Contactless check-in is not available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Children stay free
Service animals not allowed
Individually-wrapped food options are available through room service
Number of children who can stay free - 2
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
Reservations are required for golf tee times and massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Hotel Names
- LOST CITY PALACE
- LOST PALACE
- PALACE LOST
- PALACE LOST CITY
- PALACE LOST Hotel
- PALACE LOST Hotel CITY
- Palace Lost City Hotel Sun City
- Palace Lost City Hotel
- Palace Lost City Sun City
- The Palace Of The Lost City Hotel Sun City
- The Palace Of Lost City
- Palace Lost City Sun City Resort
- Palace Lost Resort
- The Palace of the Lost City
- The Palace of the Lost City at Sun City Resort Hotel
- The Palace of the Lost City at Sun City Resort Moses Kotane
National Rating
Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
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