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Swiss-inn Sungai Petani

4.5 star property

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January 2025

Photo gallery for Swiss-inn Sungai Petani

Premium bedding, Select Comfort beds, minibar, in-room safe
Interior entrance
Point of interest
Lobby sitting area
Junior Suite, 1 King Bed | Premium bedding, Select Comfort beds, minibar, in-room safe

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1, Jalan Pahlawan, Sungai Petani, Sungai Petani, Kedah, 08000
  • Village Mall
    13 min walk
  • Sungai Petani Golf Club
    4 min drive
  • Sungai Petani Clock Tower
    4 min drive
  • Penang (PEN-Penang Intl.)
    64 min drive

Room options

View all photos for Deluxe King

View from room

Deluxe King

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Family Suite

View from room

Executive Family Suite

  • 635 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Suite

View from room

Family Suite

  • 549 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Suite

View from room

Executive Suite

  • 635 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room

View from room

Superior Twin Room

  • 333 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

View from room

Junior Suite, 1 King Bed

  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Asiago Hotel

Parking included
Free WiFi
Restaurant
Air conditioning
4.0 out of 5, Very Good, (18)
The price is $23
per night
$27 total
includes taxes & fees
Dec 8 - Dec 9
Asiago Hotel

About this property

Swiss-inn Sungai Petani

4.5-star Sungai Petani hotel close to Village Mall
This hotel features 2 outdoor pools, a restaurant, and a fitness center. Self parking is free. Other amenities include a sauna, a coffee shop/cafe, and WiFi in public areas.
Swiss-inn Sungai Petani offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Sungai Petani hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a waterslide and a sauna. Other recreational amenities include a fitness center.

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 12 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Public areas are equipped with wireless Internet access (surcharge). Swiss-inn Sungai Petani features 2 outdoor swimming pools, a waterslide, a sauna, and a fitness center. Event facilities measuring 210 square feet (20 square meters) include conference space. This luxury hotel also offers multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Swiss-inn Sungai Petani has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Garden Terrace Restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner.
Pool Pavilion - Onsite café. Open daily.
Room service (during limited hours) is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 25 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Garden Terrace Restaurant
  • Pool Pavilion

Things to do

  • 2 outdoor pools
  • Gym
  • Playground
  • Racquetball/squash
  • Sauna
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 210 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Built in 1993
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 100.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 60.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MYR 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 25 per person
  • Late check-out fee: MYR 100.00 (subject to availability)
  • Rollaway bed fee: MYR 60.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the swimming pool or fitness facility, and guests under 11 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Sungai Petani Inn
Swiss Inn Sungai Petani
Swiss Sungai Petani
Swiss-Inn Sungai Petani Hotel Sungai Petani
Swiss Inn Sungai Petani
Swiss-inn Sungai Petani Hotel
Swiss-inn Sungai Petani Sungai Petani
Swiss-inn Sungai Petani Hotel Sungai Petani

Swiss-inn Sungai Petani Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 66 reviews" "
Rating 8 - Good. 23 out of 66 reviews" "
Rating 6 - Okay. 24 out of 66 reviews" "
Rating 4 - Poor. 8 out of 66 reviews" "
Rating 2 - Terrible. 2 out of 66 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff yg cekap dan mesra pelanggan, bilik yg selesa untuk sekeluarga, kolam yang besar. Overall memuaskan hati seisi keluarga..
Stayed 1 night in Mar 2020

8/10 Good

Lian-Nee

Traveled with family
Liked: Staff & service, room comfort
Convenient and spacious
Very convenient and spacious. Also cheap but the down fall is there wasn’t enough toiletries and had to ask everyday.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

6/10 Okay

Joseph

Traveled with family
Disliked: Cleanliness
Family outing at Swiss Inn, Sungai Petani
Check in was good. Only 1 lift available and can accommodate around 5 persons at any one time and have to go through the stairs during peak hour. Room is spacious but have to deal with ants around the coffee making area. Ample parking space and within walking distance to eateries.
Stayed 1 night in Jan 2020

10/10 Excellent

SAMSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and facilities of the hotel are excellent. The location is city area.
Stayed 2 nights in Jan 2020

8/10 Good

Chairil

Business traveler
Liked: Cleanliness
So so
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
All rooms facing the pool. Very nice view. However the pool is pack with students attending swimming lesson / practice during week ends. Not comfortable for hotel guests to swim happily.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

6/10 Okay

ismail

Traveled with family
dislike: wifi very slow the worse part while in the room furniture need refurbishment
Stayed 1 night in Feb 2019

8/10 Good

Noor, Kangar.ps

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I like to calm n feel relaxing..near town easy to go around the town..very good swimming pool..my children enjoy swimming at the pool
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
1. Sliding door to balcony was locked and called for technician to unlock but did not turned up. 2. Bathroom was not practical as u have to climb up the jacuzzi to bath. Not suitable with children for executive suite room.
Stayed 1 night in Dec 2018

6/10 Okay

MOHD ASHARAF

Smart card not function when want to open the door. 3 times go to receptionist to activate the smart card
Stayed 1 night in Nov 2018

4/10 Poor

Nurul Naim

Never again
The room was very far from the lift. The reason because the room is bigger for 3 ppl. However the middle lift was out of order, so my 79 old parents had a daunting task of walking. A wheelchair was provided, but i alone had to carry them both. So my father opted to walk slowly. Only one small bottle of shower gel for 3 people, the tissue was leftover from previous guests. I will make sure to advise people against staying at this hotel. Rm310 for 3 people is not that cheap!
Stayed 1 night in Sep 2018

6/10 Okay

Sativan, Singapore

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel review
Some power outlet in room not working. Toilet in fair condition and need upgrade. WiFi slow. Breakfast need improvement. Room price quite high for current condition of room.
Stayed 2 nights in Jun 2018

8/10 Good

mohd bohari

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Najid, KL Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
I just stayed for one night. Nothing much to comment.
Stayed 2 nights in Dec 2017

8/10 Good

Tunku Asrafh

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Great!
The were no hot shower in the room, probably because it was broken. One of the elevators was broken so we had to walk quite far to our room. The housekeeping service was really slow, had to wait quite long for a cleaned room. Other than that, the location is great where food is very easy to find for cheap prices and great taste too! Food stalls are located very near to the hotel, you could practically walk there.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

ZULHASNI

Disliked: Cleanliness, property conditions & facilities
swimming pool
please change the swimming pool water..too sticky and i get skin affection.
Stayed 2 nights in Aug 2017

4/10 Poor

Shukli

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
parking limited, room tidyness, shower not function
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveler

Front Office
So many staffs at front office but only 2 persons really doing their job.Maybe others was Front Office Managers (acted same too busy).Check in very slow.
Stayed 1 night in Jun 2017

4/10 Poor

ez0ne, Sungai Petani

Disliked: Cleanliness, room comfort
Cozy room...but need improvements...
just okay...
Stayed 1 night in Jun 2017

6/10 Okay

firdaus, ok

Disliked: Cleanliness, property conditions & facilities
somewhat ok
the room is spacious but the facilities in the room quite old and need to replace.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017