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Aparthotel

Cascadas Family Resort

4.0 star property

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Photo gallery for Cascadas Family Resort

Property grounds
Creator video
Garden
Exterior
10 outdoor pools, pool umbrellas, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Gym
  • Spa
  • Kitchen
$143
includes taxes & fees
Sep 29 - Sep 30

Explore the area

View in a map
149 Chaika St., Sunny Beach, Bourgas, 8240
  • Action Aquapark
    ‪5 min walk‬
  • Sunny Beach
    ‪10 min walk‬
  • Sunny Beach South
    ‪6 min drive‬
  • Bourgas (BOJ)
    ‪31 min drive‬

Room options

View all photos for Large Standard Studio

Large Standard Studio | Living area | Flat-screen TV, table tennis

Large Standard Studio

  • 517 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | Living area | Flat-screen TV, table tennis

Deluxe Apartment, 2 Bedrooms

  • 947 sq ft
  • 2 bedrooms
  • Park view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio

Deluxe Studio | 1 bedroom, desk, laptop workspace, iron/ironing board

Deluxe Studio

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | 1 bedroom, desk, laptop workspace, iron/ironing board

Deluxe Apartment, 1 Bedroom

  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Studio

Standard Studio | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Studio

  • 431 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Apartment, 1 Bedroom

  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Apartment, 2 Bedrooms

  • 947 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Cascadas Family Resort

4-star aparthotel in Chaika
Along with 2 restaurants, this smoke-free aparthotel has 10 outdoor pools and a full-service spa. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Each apartment features a kitchenette with a refrigerator, plus a washing machine and a flat-screen TV with digital channels. Added amenities include free WiFi, a balcony, and an espresso maker. Limited housekeeping is available.
Cascadas Family Resort offers 220 air-conditioned accommodations with espresso makers and hair dryers. Rooms open to balconies. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators. Bathrooms include showers and complimentary toiletries.

This Nessebar aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided on a limited basis.

10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages, sports massages, Thai massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Cascadas Family Resort features a full-service spa, 10 outdoor swimming pools, a health club, and a sauna. Dining is available at one of the aparthotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the aparthotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This family-friendly aparthotel also offers a children's pool, a terrace, and a complimentary children's club. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Cascadas Family Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Lotus - This buffet restaurant specializes in Spanish cuisine.
Cascadas Italian - Onsite restaurant. Open daily.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 10 outdoor pools
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Car recommended
  • Self parking on site (EUR 10 per day)

Family friendly

  • Children's pool
  • Free children's club
  • Playground
  • Supervised activities for children (surcharge)

Restaurants on site

  • Cascadas Italian
  • Lotus

Kitchenette

  • Electric kettle
  • Espresso maker
  • Refrigerator

Dining

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: EUR 5 per day

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Concerts/live shows
  • Flat-screen TV with digital channels

Outdoor areas

  • Balcony
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washing machine

Work spaces

  • Business center
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Hair salon
  • Housekeeping (limited availability)
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Health club
  • Supervised activities for children
  • Table tennis
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 220 units
  • Connecting units available
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 5 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.51 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.50 for children
  • Airport shuttle fee: EUR 34 per vehicle (one-way)
  • Self parking fee: EUR 10 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cascadas Apartments Sunny Beach
Cascadas Sunny Beach
Cascadas Apartments Sunny Beach Burgas Province Bulgaria
Cascadas Family Resort Sunny Beach
Cascadas Family Sunny Beach
Cascadas Family
Cascadas Apartments
Cascadas Family Sunny Beach
Cascadas Family Resort Aparthotel
Cascadas Family Resort Sunny Beach
Cascadas Family Resort Aparthotel Sunny Beach

Cascadas Family Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 18 out of 46 reviews
Rating 8 - Good. 18 out of 46 reviews
Rating 6 - Okay. 3 out of 46 reviews
Rating 4 - Poor. 4 out of 46 reviews
Rating 2 - Terrible. 3 out of 46 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Elena

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice complex. A lot of beautiful swiming pools. Nice landscaping. Not far away from Black Sea. Only our one bedroom apartment had 1 mirror in the bathroom. Light in the bathroom was very bad, not bright enough. Overall was good. Will recommend it to friends and family.
Stayed 7 nights in Sep 2024

4/10 Poor

saima

Traveled with group
Disliked: Cleanliness
Really poor cleanliness - in 14 night my room or bathroom was no swept or cleaned once. Quick change of towels twice only in 2 weeks, 2 bed linen changes (2nd one after me calling continuously for 2 days). The poor service makes this at best a 2-3 star resort. Far from beach and the walk home after dark feels sketchy and unsafe.
Stayed 14 nights in Aug 2024

2/10 Terrible

Alan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would definitely stay again
Stayed 7 nights in Jun 2023

8/10 Good

Alison

Traveled with family
Liked: Room comfort

Huge well maintained complex

Lovely big complex which was very well maintained The family apartment was nice and modern it wasn’t fantastically clean but ok There was no entertainment at all but we stayed from 5th /16th maybe it’s not in season but thought it would be Restaurant was nice but miserable waitress Security man also miserable Cleaners were pleasant and reception too Thought on checking in someone should take you to the block your in as it’s so big and confusing. But they just give you a map
Stayed 11 nights in Sep 2021

8/10 Good

Maria

Traveled with family
Disliked: Cleanliness
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Amenities, property conditions & facilities
The property absolutely amazing..only down fall was there 9 nights and not once where our bed sheets changed..and had to ask for a cleaner to bring clean towels..
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Traveled with group
Liked: Room comfort
Disliked: Cleanliness

overcrowded, poor service, poor location

staff does not speak Bulgarian or English. Rooms are not in a great condition. The hotel was also unable to provide us with the room we paid for
Stayed 4 nights in Jul 2021

10/10 Excellent

Mirit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
היה מושלם נהננו מאוד מקום קסום ומאוד יפה הבריכות והחדרים הכל היה ממש מושלם❤
Stayed 7 nights in Aug 2019

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect family holiday

Incredibly clean, 7 pools, next to Waterpark and 400m from the beach.
Stayed 7 nights in Aug 2019

4/10 Poor

shlomo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No services, neglected and dirty rooms.

Don't get close ! be careful ! from outside it looks very nice and maintained but the rooms were neglected and miserable, the simplest beds, the mattresses dirty, we ordered 4 nights, they didn't even changed towels, they said the cleaners were busy and they did not have time, the apartment was dark, they changed 5 lamps 1 day after we ask them. We even ordered a suite for 4, we got one room with a double bed and a sofa with a 50 cm wide balcony, a joke not balcony, we were told to cancel reservation when you can't cancel in the last day. Hotels/Expedia not care from the conditions, the pictures lie. Good breakfast, beautiful pools but no service, D I R T Y, neglect, arguing with us about toilet paper. WI-FI is very weak, disconnect when passing room. Caution, do not order.
Stayed 4 nights in Jul 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2019

6/10 Okay

Verified traveler

Disliked: Staff & service
The complex is quite nice with a lot of swimming pools and activities. However the staff does not speak english and it is very difficult to communicate with them. The parking lot gate opens automatically based on your plate number but they failed to put my number in the system, even after I went and complained a few times. It only worked in the last 2 days of our stay. Some of the other guests are really rude and can make you feel unwelcomed . The complex is quite far from the beach
Stayed 7 nights in Aug 2018

8/10 Good

Catalina

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 7 nights in Aug 2018

2/10 Terrible

Steve

Disliked: Staff & service, property conditions & facilities, room comfort

Don't waste your time and money

Staff couldn't find our booking, fumbled around for ages keeping us waiting for the best part of an hour. Eventually given absolutely shoddy tiny room with only a sofa bed which was incredibly uncomfortable. Refused to replace toilet paper (???) and the breakfast was a single egg omelette each (literally just egg) - so much for "buffet breakfast". Entire site is still under construction and the builders were looking into our room watching us getting changed because there is no way to cover up most of the windows or balcony door window. Quite far away from the main action of sunny beach and the on site "spa" is like some creepy Saw film dungeon with exposed piping etc. I'm usually very forgiving and easy going when it comes to hotels but this place is a complete mess and you're better off elsewhere. Read the TripAdvisor reviews.

2/10 Terrible

Philip, London

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Beware: "STUDIO MEANS SOFA BED HERE"

This is a nice resort *ruined* by the uncomfortable room and shoddy service. I was assigned a room with only a sofa bed, despite that fact that this is not indicated on the listing for my booking, or in the "Things you should know section". When I enquired at reception whether I could have a room with a proper bed, I was told "Studio means sofa bed here, and you booked a studio", as well as being given a look of disdain. Actually, I booked a studio with a double or twin bed. The sofa bed was as uncomfortable as their reputation. It was the kind of sofa bed that has a panel that folds out, putting a join between the soft sofa and the harder bed panel exactly where your hips are. As I told them I would, I chose not to extend my stay beyond the two nights I originally booked and here is the promised review.

4/10 Poor

Wael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Baaaaaaassasad room and servics!

So bad I dont recommend at all! The room is about one sofa bed! Like a Rock! And the pillows and blankets are not clean! You cant call the reception! No phone to call them if you need anything you must go on your own to the reception! Bad service and the breakfast is the worst I have ever seen in my life I swear to God nothing worse than their breakfast ever!

10/10 Excellent

Faisal

Liked: Cleanliness, room comfort
Stayed 10 nights in Aug 2024

10/10 Excellent

null

Disliked: Cleanliness
Stayed 7 nights in Aug 2024

8/10 Good

DONGJUN

Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Bent

Traveled with family
Liked: Cleanliness, room comfort

Familie ferie i Sunny Beach

Et kæmpe lukket område med lejligheder, restauranter, supermarkeder, pools parker m.m., alt sammen i et indhegnet område, som kun kan tilgås med de udleverede adgangs nøgler. Rent og flot, og fantastisk for en familie ferie.
Stayed 7 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Disliked: Cleanliness

Startet forferdelig, men endte veldig bra.

Veldig fine uteområder og godt tilpasset barnefamilier. Vi fikk et lite egnet og svært dårlig leilighet først, helt annet enn vi trodde vi bestilte. Ting var ikke i stand og ikke engang oppvask var tatt. Balkong var grodd igjen av grantrær og ingen mulighet å bruke. Fikk da oppgradert til en større og mye finere leilighet uten ekstra kostnad. Etter dette var oppholdet veldig bra, så pass på hva slags rom/leilighet man får.
Stayed 7 nights in Jul 2024

8/10 Good

Solfrid

Liked: Room comfort

Family resort

Hadde et kjempeflott opphold. Leide en fin studioleilighet med egen vaskemaskin på badet som var veldig grei å ta i bruk. Eneste negative var at selv om det var i slutten av mai var det mye som ikke var åpnet både på resorten og rundt omkring i sunny Beach.
Stayed 8 nights in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 8 nights in May 2024

8/10 Good

Tony

Traveled with family
Liked: Room comfort
Stayed 4 nights in Jul 2023

8/10 Good

Noora

Stayed 3 nights in Jul 2023