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Helena Park - Ultra All inclusive

5.0 star property

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Studio (Free Beach Access, Free Wifi, Parking) | Free minibar, in-room safe, desk, free WiFi
Double Room, Park View (Free Beach Access, Free Wifi, Parking) | Balcony
Free minibar, in-room safe, desk, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • All inclusive
  • Breakfast included
  • Pool
  • Room service
  • On private beach

Explore the area

Map
Sunny Beach, Sunny Beach, 8240
  • Sunny Beach
    ‪4 min walk‬
  • Platinum Casino
    ‪16 min walk‬
  • Action Aquapark
    ‪3 min drive‬
  • Bourgas (BOJ)
    ‪31 min drive‬

Room options

View all photos for Double Room (Free Beach Access, Free Wifi, Parking)

Double Room (Free Beach Access, Free Wifi, Parking) | Free minibar, in-room safe, desk, free WiFi

Double Room (Free Beach Access, Free Wifi, Parking)

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Park View (Free Beach Access, Free Wifi, Parking)

Double Room, Park View (Free Beach Access, Free Wifi, Parking) | Free minibar, in-room safe, desk, free WiFi

Double Room, Park View (Free Beach Access, Free Wifi, Parking)

  • 323 sq ft
  • Beach view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio (Free Beach Access, Free Wifi, Parking)

Studio (Free Beach Access, Free Wifi, Parking) | Free minibar, in-room safe, desk, free WiFi

Studio (Free Beach Access, Free Wifi, Parking)

  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds

Similar properties

Exterior

Best Western Plus Premium Inn

  • Pool
  • Pet friendly
  • Kids pool
  • Waterslide
4.4 out of 5, Excellent, (118)
The price is $62
per night
$72 total
includes taxes & fees
Feb 26 - Feb 27
Best Western Plus Premium Inn

About this property

Helena Park - Ultra All inclusive

5-star Nessebar property walkable to Sunny Beach
Catch some rays on Helena Park - Ultra All inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Helena Park - Ultra All inclusive offers 211 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, spring water baths, designer toiletries, and complimentary toiletries.

This Nessebar property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

A private beach and a health club are featured at the property. An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Lions Health and Beauty. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Helena Park - Ultra All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Helena Park - Ultra All inclusive like a complimentary children's club and an outdoor pool.

Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Dining is available at one of the property's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This Mediterranean property also offers an attached winery, a children's pool, and a health club. Limited complimentary onsite parking is available on a first-come, first-served basis.

Helena Park - Ultra All inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Restaurant Poseidon - This poolside buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Dolphin Restaurant - This beachfront restaurant specializes in seafood and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Blue Lagoon Barbecue - This poolside restaurant specializes in Mediterranean cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
In-room minibar (all beverages included)

Land activities

Tennis
Volleyball

Lessons/classes/games

Water fitness
Yoga

Languages

Bulgarian, English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Blue Lagoon Barbecue
  • Dolphin Restaurant
  • Restaurant Poseidon

Things to do

  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas
  • Waterfall pool
  • Waterslide
  • Winery
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • Elevator

More

  • Banquet hall
  • Built in 2004
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Spring water bathtub
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.51 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 9 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Helena Park Hotel
Helena Park Hotel Sunny Beach
Helena Park Sunny Beach
Helena Park Hotel Sunny Beach, Burgas Province, Bulgaria
Helena Park Ultra All inclusive Hotel Sunny Beach
Helena Park Ultra All inclusive Hotel
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Helena Park Ultra All inclusive
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Helena Park Ultra All inclusive Sunny Beach
Helena Park Ultra All inclusive
All-inclusive property Helena Park - Ultra All inclusive
Helena Park - Ultra All inclusive Sunny Beach
Helena Park
Helena Park Ultra Inclusive
Helena Park Ultra All inclusive
Helena Park - Ultra All inclusive Sunny Beach
Helena Park - Ultra All inclusive All-inclusive property

Helena Park - Ultra All inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 31 out of 44 reviews
Rating 8 - Good. 11 out of 44 reviews
Rating 6 - Okay. 1 out of 44 reviews
Rating 4 - Poor. 1 out of 44 reviews
Rating 2 - Terrible. 0 out of 44 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

6.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Michal

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 6 nights in Sep 2022

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 3 nights in Sep 2022

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

10/10 Excellent

Raluca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coming up Roses
This is an amazing hotel with GREAT Chefs and Staff. Everyone was so friendly. The all inclusive was nothing short of 5 star. I’d recommend this hotel to anyone staying in Sunny Beach.
Stayed 3 nights in Jul 2021

10/10 Excellent

Iliuta Catalin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice personal and the room Is according 5 starts standard.
Stayed 2 nights in Jun 2021

10/10 Excellent

Enache

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
If the Royal Palace Helena Park Hotel was an all inclusive cruise ship, it would be known as the Titanic not because of the level of service but the experience... -not issued wrist bands upon arrival and were refused drinks and when the bartender called the front desk they were told we weren’t untitled to drinks. Had to go back to front desk to get wrist bands -took numerous trips to the front desk to have the minibar switched over to the all inclusive package -air conditioning was shut down for the season so the room was 28 degrees -staff that just didn’t seem to know what they were doing, was very confused about what is included in the all inclusive package, the bar staff doesn’t know when the restaurant opens etc... They tout themselves as an ultra all inclusive, but they are far from it. This is suppose to be a 5-star resort, but in reality it’s more like a 3-star. Maybe we just got unlucky, but would not recommend this place to friends and would not stay there again.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 6 nights in Aug 2019

6/10 Okay

Zahra

Disliked: Property conditions & facilities, room comfort
For families with kids not for couples or solo
For families and kids resort, including the “ ultra all paid for” system and kids entertainment. No direct access to beach or even view of beach. A bit disappointing when it comes to room comfort ( ie Pillows, no robs, no slippers, laundry..etc). Not a 5 star hotel or setup.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Keep the spirit
I stayed here last summer. This year seems that maintenance and cleaning staff are also on holiday. Still nice place, friendly atmosphere.
Stayed 2 nights in May 2019

10/10 Excellent

constantin eugen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helena Park Sunny Beach
comfortable hotel with nice outdoor and indoor pools, gym, welness center, sauna, several restaurants with variety of food. hotel is clean, has friendly staff. I loved the pool located in a nice yard, with the pool bar and a restaurant nearby. hotel is located in norther part of Sunny Beach in a quiet area. sunbeds near the thsea are also available by courtesy of the hotel.
Stayed 3 nights in Sep 2018

8/10 Good

Martin, South Wales

Big enough for most, but small enough to carr
A lovely hotel, that's big enough to have everything you need, but small enough to care. All the staff were very friendly and helpful. The restaurant staff went out of there way to make our anniversary extra special. Some of our family are booked to go again in June.
Stayed 14 nights in Aug 2018

10/10 Excellent

Antoaneta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best 5* hotel in Sunny Beach
Wonderful hotel, good food, amazing staff!
Stayed 6 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2018

10/10 Excellent

Enache

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2018

8/10 Good

Carl, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a great hotel, it is out of the way of the strip which is great for a relaxing holiday and it is not noisy at all during the day.
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Timothy, Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
It was great. The staff was all very friendly. They spoke very good English. Just a very nice relaxing atmosphere.

10/10 Excellent

Guy, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is amazing, beautiful garden, large rooms , very close to the beach. We had an Ultra all inclusive packege , that supposed to include everything , but for some reason the Sauna and Spa area except the indoor pool were for extra charge. The food in the hotel is good, but everyday it was almost the same. We get a room upgrade for free and can say that the service is awesome. Real 5 star hotel , I will visit Helena Resort again.

10/10 Excellent

dean, Norwich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
August 2015 holiday
Had a lovely stay, the staff were very friendly, plenty of food to choose from and very tasty I only had chips 1 lunchtime. Hotel was very clean and I would definitely go back.

10/10 Excellent

biyanka, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helena park
Everything was great. Very friendly hotel staff.great food.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel. The beds are not for 5 star hotel. The room simple