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AluaSoul Sunny Beach - All Inclusive – Adults Only - NEW OPENING

4.0 star property

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Photo gallery for AluaSoul Sunny Beach - All Inclusive – Adults Only - NEW OPENING

Exterior
Snack bar
2 bars/lounges, poolside bar
Club Room, Ocean View | In-room safe, iron/ironing board, free WiFi, bed sheets
Club Studio Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • All inclusive
  • Bar
  • Pet friendly
  • Breakfast included
  • Gym
  • Laundry

Explore the area

Map
Sunny Beach, Sunny Beach, Burgas, 8240
  • Sunny Beach
    ‪2 min walk‬
  • Luna Park
    ‪3 min walk‬
  • Action Aquapark
    ‪18 min walk‬
  • Bourgas (BOJ)
    ‪24 min drive‬

Room options

View all photos for Superior Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Club Room, Ocean View

Club Room, Ocean View | In-room safe, iron/ironing board, free WiFi, bed sheets

Club Room, Ocean View

  • 377 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room, Sea View

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, Sea View

  • 344 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite

  • 775 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, Pool View

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, Pool View

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Club Studio Suite

Club Studio Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Club Studio Suite

  • 775 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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The price is $81
All taxes and fees included in total
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About this property

AluaSoul Sunny Beach - All Inclusive – Adults Only - NEW OPENING

4-star Nessebar property steps from Sunny Beach
Spend the day playing on the beach then return to dine at one of AluaSoul Sunny Beach - All Inclusive – Adults Only - NEW OPENING's 4 restaurants.
AluaSoul Sunny Beach - All Inclusive – Adults Only - NEW OPENING offers 397 air-conditioned accommodations with safes and hair dryers. This Nessebar property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested. Renovation of all guestrooms was completed in May 2025.
2 outdoor swimming pools are on site along with a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
AluaSoul Sunny Beach - All Inclusive – Adults Only - NEW OPENING is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

AluaSoul Sunny Beach - All Inclusive – Adults Only - NEW OPENING features 2 outdoor swimming pools and a fitness center. Dining is available at one of the property's 4 restaurants. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers spa services, a library, and a terrace.

AluaSoul Sunny Beach - All Inclusive – Adults Only - NEW OPENING is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 11:00 AM.
AluaSoul Sunny Beach - All Inclusive – Adults Only - NEW OPENING has 4 restaurants on site.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (all beverages included)

Languages

Bulgarian, English, French, German, Romanian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar

Things to do

  • 2 outdoor pools
  • Gym
  • Library
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Renovated guestrooms - May 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property enforces a strict dress code for dinner in the restaurants.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.51 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

RIU Helios Hotel All Inclusive Sunny Beach
RIU Helios Hotel All Inclusive
RIU Helios All Inclusive Sunny Beach
All-inclusive property RIU Helios Hotel - All Inclusive
RIU Helios Hotel - All Inclusive Sunny Beach
RIU Helios All Inclusive
Riu Helios All Inclusive Sunny

AluaSoul Sunny Beach - All Inclusive – Adults Only - NEW OPENING Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 8 out of 12 reviews
Rating 8 - Good. 3 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Melanie

Stayed 14 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

10/10 Excellent

pap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Singurul minus care ii dau hotelului a fost apa rece din piscina . ( niste panouri solare pentru incalzirea apei ar fi bine venit ). In rest un hotel foarte bun. Curatenie , mancare foarte buna ( la orice ora gaseai ceva de mancat daca vreoiai ) , bauturi locale si nu numai , personal amabil ( la masa intradevar iti luau imediat farfuria din fata ce terminai de mancat , dar daca refuzai ti-l lasau ). Am vazut oameni care ieseau cu mancare din restaurant la piscina si nu li s-a atras atentia desi era un anunt afisat ca nu ai voie . Felicitari !
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the animators(especially Kiril), the service at the bar and the quality, and variety of the buffet.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food good and room clean and tidy. Staff were friendly and it was handy for the bus station. Only complaint was staff cleared your table before you had finished at meal times and some days some foods were not available.
Stayed 9 nights in Jul 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The only things I liked were that it gave me a roof over my head, the view was nice, and the breakfast was good. The things I didn’t like were the room I reserved wasn’t the room I got. The all inclusive was not so all inclusive (nothing in the mini fridge, no snack bar after 8:30, no waters in the rooms, very disgusting alcohol. I basically ate and drank out of the hotel the entire time. Completely a waste to stay at an all inclusive.
Stayed 3 nights in Jul 2019

8/10 Good

Andreia

Liked: Cleanliness, room comfort
Boa localização, serviço médio /baixo
Localização excelente, mesmo em frente à praia e no centro de Sunny Beach. Para um hotel de 4 estrelas, é muito antiquado. Halls e quartos alcatifados. Ao tomar banho, devido à ausência de cortina ou vidro no polivan, a casa de banho fica alargada. Camas grandes e confortáveis. Empregadas de limpeza e animadores muito simpáticos e prestáveis. Maior parte dos empregados do restaurante principal não sabem falar inglês e são antipáticos. Minutos antes da hora do fecho dos restaurantes, os empregados já estão a retirar os alimentos, mesmo com os clientes a servirem-se. Pouca variedade de peixe, aliás, apenas um prato de peixe por refeição. Pequeno almoço com pão e croissants acabados de fazer. Ao solicitar o favor de me imprimir em os bilhetes de avião (que todos os hoteis até agora o fizeram por cortesia) foi-me exigido o pagamento de 0.5 lev por cada folha.
Stayed 14 nights in Aug 2019

10/10 Excellent

Giusè

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto bello, ristorante super
Stayed 5 nights in Aug 2019

10/10 Excellent

Rainer, Berlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Anlage ist super schön. Gepflegt und sehr ansprechend. Das Personal freundlich und immer hilfsbereit. Das Speisenangebot reichlich und abwechslungsreich. Animation nicht aufdringlich und wirklich sympathische Animateure. Das einzige minus, aber dafür kann das Hotel nichts, wäre die "Technobeschallung" der nahe gelegenen Strandbar, die ohne Unterbrechung von mittags bis abends anhält.
Stayed 7 nights in Aug 2019

8/10 Good

VICTOR JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Si quieres estar en la misma playa
El hotel está bien teniendo en cuenta la relación precio-calidad. Hay que tener que no está en una zona tranquila.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelliarvostelu
Kaikki sujui hienosti.
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyvä ruoka ja mukava henkilökunta.huoneet olivat valoisia ja tilavia varsinkin perhehuone..hyvä sijainti
Stayed 5 nights in May 2019