SureStay by Best Western Sunnyvale Silicon Valley

2.5 star property

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Photo gallery for SureStay by Best Western Sunnyvale Silicon Valley

Free daily full breakfast
Reception
Desk, laptop workspace, blackout drapes, iron/ironing board
Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • 24/7 front desk
$110
includes taxes & fees
Nov 21 - Nov 22

Explore the area

View in a map
1280 Persian Dr, Sunnyvale, CA, 94089
  • Place, Baylands Park
    ‪8 min walk‬
  • Place, Twin Creeks Sports Complex
    ‪11 min walk‬
  • Place, Santa Clara Convention Center
    ‪4 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪6 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Living Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

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About this property

SureStay by Best Western Sunnyvale Silicon Valley

Sunnyvale hotel steps from Silicon Valley
A fitness center, coffee/tea in a common area, and a business center are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
SureStay by Best Western Sunnyvale Silicon Valley offers 70 accommodations, which are accessible via exterior corridors and feature DVD players and complimentary bottled water. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sunnyvale hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

SureStay by Best Western Sunnyvale Silicon Valley has designated areas for smoking.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • DVD player
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night, plus a deposit of USD 100 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per week
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Santa Clara
Quality Inn Santa Clara Convention
Quality Inn Santa Clara Convention Center
Quality Inn Santa Clara Convention Center Sunnyvale
Quality Santa Clara Convention Center
Quality Santa Clara Convention Center Sunnyvale
Sunnyvale Quality Inn
Quality Inn Sunnyvale
Quality Inn Santa Clara Convention Center Hotel
Quality Inn Santa Clara Convention Center Sunnyvale
Quality Inn Santa Clara Convention Center Hotel Sunnyvale

Reviews

SureStay by Best Western Sunnyvale Silicon Valley Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 261 out of 749 reviews
Rating 8 - Good. 268 out of 749 reviews
Rating 6 - Okay. 124 out of 749 reviews
Rating 4 - Poor. 50 out of 749 reviews
Rating 2 - Terrible. 46 out of 749 reviews

Reviews

6/10 Okay

Isaac

Traveled with family and small children
Disliked: Amenities
Felt "watched" by too many cameras , leads me to believe hotel can be generally unsafe / sketchy . Pool closed for no apparent reason . Breakfast sub par . Vending machines barely worked . They do not allow smoking In room's private balcony ,which is outdoors. They would charge 250$ for cleaning fee, for smoking on a BALCONY.
Stayed 3 nights in Aug 2025

8/10 Good

Amber

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean inside and out. It was spacious and the bed was comfortable. The only complaint I have was the old musty smell when you walk into the room and there was a really really old recliner that was broken when you opened it
Stayed 1 night in Aug 2025

10/10 Excellent

Reina

Stayed 2 nights in Jul 2025

8/10 Good

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Amber

Stayed 1 night in Aug 2025

8/10 Good

Dawn

Traveled with group
Liked: Amenities
Friendly at front desk. Breakfast was great. Lots of rooms were not ready by check in time.
Stayed 1 night in Aug 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, good breakfast and friendly staff!
Stayed 2 nights in Jul 2025

6/10 Okay

Nanette, Arcadia

Stayed 1 night in Jul 2025

10/10 Excellent

Akihiro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price and comfortable hotel
Stayed 1 night in Jul 2025

2/10 Terrible

kristen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

It has been 7 days and my deposit ($100) not only hasn’t been returned it was posted . So now I have to dispute this with my bank. When I arrived I was informed that it would cost $25 extra for my oldest son to stay even though he was on the reservation and we had the appropriate number of beds
Stayed 1 night in Jul 2025

10/10 Excellent

Yosselin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Melissa

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expected better and receive worse

I am awaiting full refund for my horrible stay and experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Arturo

Stayed 3 nights in Jun 2025

8/10 Good

Abel

Liked: Cleanliness, amenities, property conditions & facilities
It was close to the Levi stadium, I didn’t like the walls are too thin hear everyone’s footsteps
Stayed 1 night in Jun 2025

10/10 Excellent

dhanmattie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a really nice place. The bed was superb. Very comfortable and the pillows were excellent. The neighbourhood is really quiet and safe. Just across the street, there is a lot of restaurants.
Stayed 4 nights in Jun 2025

2/10 Terrible

Kristen

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible stay. It was absolutely disgusting, the breakfast was a joke. It was literally just the waffle machine and frozen burritos. I asked one of the staff members to borrow some scissors to cut something I was wearing and he laughed at me.
Stayed 2 nights in Jun 2025

8/10 Good

KUO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Courteous staff
Stayed 14 nights in May 2025

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall adequate

Has all the basics. Room and property are aging but the room was clean and smelled fresh. Breakfast was missing eggs/meat options that were pictured but other parts were good.
Stayed 2 nights in Jun 2025

6/10 Okay

margaret

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms are dated and in some disarray, rust stains on the floor in the bathroom. Earwigs were in the tub and on the bathroom counter. The gentleman that works the p.m. shift very friendly and helpful, the morning, not so much. Both of the ladies that were helping in the breakfast room were very kind and helpful. Not much to choose from for breakfast, toast,bagel,mini muffin, instant oats, small yogurt, cold cereal and waffles. Not really worth the cost but close to 101 freeway.
Stayed 2 nights in Jun 2025

6/10 Okay

Tu Fue

Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Excellent please to stay and take care of your business trip. Break fast and Fast internet included.
Stayed 4 nights in Jun 2025

10/10 Excellent

haoyue

Stayed 10 nights in May 2025

8/10 Good

Rose

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Good
Stayed 3 nights in May 2025

10/10 Excellent

Liping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's very confortable!
Stayed 3 nights in May 2025