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SureStay by Best Western Sunnyvale Silicon Valley

2.5 star property

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Photo gallery for SureStay by Best Western Sunnyvale Silicon Valley

Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Outdoor pool
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$105
includes taxes & fees
Feb 13 - Feb 14

Explore the area

View in a map
1280 Persian Dr, Sunnyvale, CA, 94089
  • Place, Baylands Park
    ‪8 min walk‬
  • Place, Twin Creeks Sports Complex
    ‪11 min walk‬
  • Place, Santa Clara Convention Center
    ‪4 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room;with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Living Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

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About this property

SureStay by Best Western Sunnyvale Silicon Valley

Sunnyvale hotel close to Baylands Park
A fitness center, coffee/tea in a common area, and a business center are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
SureStay by Best Western Sunnyvale Silicon Valley offers 70 accommodations, which are accessible via exterior corridors and feature DVD players and complimentary bottled water. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sunnyvale hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

SureStay by Best Western Sunnyvale Silicon Valley has designated areas for smoking.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • DVD player
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night, plus a deposit of USD 100 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per week
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Santa Clara
Quality Inn Santa Clara Convention
Quality Inn Santa Clara Convention Center
Quality Inn Santa Clara Convention Center Sunnyvale
Quality Santa Clara Convention Center
Quality Santa Clara Convention Center Sunnyvale
Sunnyvale Quality Inn
Quality Inn Sunnyvale
Quality Inn Santa Clara Convention Center Hotel
Quality Inn Santa Clara Convention Center Sunnyvale
Quality Inn Santa Clara Convention Center Hotel Sunnyvale

SureStay by Best Western Sunnyvale Silicon Valley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 271 out of 771 reviews
Rating 8 - Good. 273 out of 771 reviews
Rating 6 - Okay. 129 out of 771 reviews
Rating 4 - Poor. 52 out of 771 reviews
Rating 2 - Terrible. 46 out of 771 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful and friendly. The breakfast was very good, particularly the coffe.
Stayed 4 nights in Oct 2025

10/10 Excellent

Alex

Stayed 2 nights in Oct 2025

6/10 Okay

Philip

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Frank

Stayed 1 night in Oct 2025

10/10 Excellent

Rajeshmohan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

6/10 Okay

Jose

Stayed 2 nights in Oct 2025

2/10 Terrible

Dan

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2025

4/10 Poor

Allan, Burnaby

Did not appreciate early check in fee when hotel was essentially empty. If you are attending a 49ers game and arrive early, you won’t be able to check in to hotel before 3pm. Staff did not really go out of their way to assist or welcome you.
Stayed 1 night in Oct 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great! Everyone was nice! Breakfast was good! Would stay again!
Stayed 1 night in Oct 2025

10/10 Excellent

Qihua

Stayed 4 nights in Sep 2025

8/10 Good

Bill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one vegan restaurant next door which was good
Stayed 1 night in Sep 2025

2/10 Terrible

Chad

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Normally will not say anything negative about a Hotel but this place is honestly the worst I have ever stayed at. I work night shift as an RN and after working all night I came back to a breakfast that consisted only of cereal and milk. The water was off due to plumbing issue and I was unable to shower before work, resulting in giving myself a sponge bath from a water bottle. After contacting Hotels.com and immediately checking out at 5:50 pm that I would not be receiving a refund due to the greediness of these individuals. It is also located in worst part of San Jose as well. Do yourself a favor and don’t stay at this rat trap. There are many others that are way better for same price. I learned my lesson!
Stayed 2 nights in Sep 2025

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Malone

Business traveler
Disliked: Amenities, property conditions & facilities
Their WIFI was out the entirety of my stay. The pool apparently has been out of commission for a long time.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marcos

Stayed 1 night in Aug 2025

4/10 Poor

MOHAMMAD, Spring

Business traveler
Disliked: Staff & service, amenities
Business center was included in reservation but still front desk charge for using business center printer each page 50c and charged 5$ for 10 pages I wish I asked them before using printer so I can go any near fedex office. Even printer wasn’t working properly I have to do few tricks to get print out. I would suggest mention that business center isn’t included usually people made reservation according what is included
Stayed 2 nights in Aug 2025

6/10 Okay

Ernestine

Disliked: Cleanliness, property conditions & facilities, room comfort
Room was very outdated with old old furniture like from a scary movie and had a lil smell like pee or oldness. Good location just needs to be updated
Stayed 2 nights in Aug 2025

6/10 Okay

Isaac

Traveled with family and small children
Disliked: Amenities
Felt "watched" by too many cameras , leads me to believe hotel can be generally unsafe / sketchy . Pool closed for no apparent reason . Breakfast sub par . Vending machines barely worked . They do not allow smoking In room's private balcony ,which is outdoors. They would charge 250$ for cleaning fee, for smoking on a BALCONY.
Stayed 3 nights in Aug 2025

8/10 Good

Amber

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean inside and out. It was spacious and the bed was comfortable. The only complaint I have was the old musty smell when you walk into the room and there was a really really old recliner that was broken when you opened it
Stayed 1 night in Aug 2025

10/10 Excellent

Reina

Stayed 2 nights in Jul 2025

8/10 Good

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Amber

Stayed 1 night in Aug 2025

8/10 Good

Dawn

Traveled with group
Liked: Amenities
Friendly at front desk. Breakfast was great. Lots of rooms were not ready by check in time.
Stayed 1 night in Aug 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, good breakfast and friendly staff!
Stayed 2 nights in Jul 2025

6/10 Okay

Nanette, Arcadia

Stayed 1 night in Jul 2025