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The Grand Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Grand Hotel

View from room
Minibar, in-room safe, desk, iron/ironing board
City shuttle
Lobby
Coffee/tea maker

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
865 W El Camino Real, Sunnyvale, CA, 94087
  • Historic Murphy Avenue
    ‪19 min walk‬
  • El Camino Hospital
    ‪5 min drive‬
  • Mountain View Center for the Performing Arts
    ‪5 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪20 min drive‬

Room options

View all photos for Villa, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Queen Annex

Minibar, in-room safe, desk, iron/ironing board

Deluxe Queen Annex

  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Accessible

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Villa, 2 Queen Beds

  • 650 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Jetted Tub

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Jetted Tub

  • 415 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible

  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Pet-Friendly

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 2 Queen Beds, Pet-Friendly

  • 650 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Jetted Tub

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Jetted Tub

  • 415 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds

  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

Maple Tree Inn

Pool
Hot Tub
Breakfast included
Pet friendly
4.5 out of 5, Wonderful, (1868)
The price is $162
per night
includes taxes & fees
Feb 5 - Feb 6
Maple Tree Inn

About this property

The Grand Hotel

3.5-star hotel in Sunnyvale West
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
The Grand Hotel offers 104 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathrobes and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center. This business-friendly hotel also offers an outdoor pool, a terrace, and a vending machine. Complimentary self parking is available on site.

The Grand Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:30 AM.
The Grand Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Full-service spa
  • Spa tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 9:00 AM to 8:00 PM
A car is not required for transportation to and from this property

Property is also known as

Grand Hotel Sunnyvale
Grand Sunnyvale
The Grand Hotel Hotel
The Grand Hotel Sunnyvale
The Grand Hotel Hotel Sunnyvale

The Grand Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 601 out of 1059 reviews" "
Rating 8 - Good. 228 out of 1059 reviews" "
Rating 6 - Okay. 104 out of 1059 reviews" "
Rating 4 - Poor. 64 out of 1059 reviews" "
Rating 2 - Terrible. 62 out of 1059 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet location and free breakfast.
Stayed 1 night in Sep 2024

6/10 Okay

LaVelle

Traveled with group
Disliked: Amenities
I liked that there was a kitchen available in the villa rooms.
Stayed 4 nights in Oct 2024

10/10 Excellent

Rachel

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful and comfortable large accessible suite.
Stayed 1 night in Oct 2024

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
It’s great
Stayed 2 nights in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Pros Spacious clean room, comfortable bed and couch, good soundproofing, courteous staff Cons Not many choices for Continental Breakfast, dog fee $35 per dog per night with no designated dog area outside Overall very happy and would definitely recommend and stay again
Stayed 2 nights in Oct 2024

10/10 Excellent

Jodie

Stayed 3 nights in Oct 2024

4/10 Poor

Howard

This hotel used to be “grand” but no longer. The room was large but very dark with insufficient lighting. The breakfast offered was less than a cheap motel—nothing hot—bread but no butter—not even napkins!!
Stayed 1 night in Oct 2024

10/10 Excellent

Senthil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, newly upgraded and nice staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Senthil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Got a free upgrade as We Expedia VIP member.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

MONA IS AMAZING!
Absolutely amazing! Mona made our stay the most comfortable and personal. She always has a smile on her face! She is GREAT! Very friendly and accommodating!
Stayed 1 night in Oct 2024

6/10 Okay

Ambudhi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Clean hotel, but bad breakfast and soft bedding
The rooms were clean and nice, but the beds and pillows were very soft so not comfortable (for me). As for breakfast, it was meh and was not refilled. Even the tables were not cleaned regularly.
Stayed 2 nights in Oct 2024

8/10 Good

Yu-chuan

Stayed 2 nights in Sep 2024

8/10 Good

Alvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rhona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value.
Nice hotel for an overnight stay. Clean comfortable with a convenient location to where we were meeting up with friends.
Stayed 1 night in Oct 2024

8/10 Good

Takashi

Traveled with partner
Liked: Cleanliness, amenities
The room and bathroom including the jet bathtub were big and comfortable. However, the complimentary breakfast did not include any hot breakfast such as omelets and sausages, and the dining room was constantly dirty with dirty dishes and leftover foods on the tables. There also weren't enough tables and the dining room was always full at meal times.
Stayed 1 night in Oct 2024

2/10 Terrible

Iryna

Disliked: Cleanliness, staff & service, property conditions & facilities
I was given a villa where there was dog poop in the room! I immediately demanded to change the room. I was given a villa on the 2nd floor. There is no elevator to go up to the villa on the 2nd floor! A huge staircase. I have 3 large suitcases. No one helped me to lift the suitcases to the 2rd floor. I had to argue with the receptionist so that someone would help me with the suitcases, because there is no elevator! I checked into another room where there were dirty pillows and towels! They do not change bed linen and towels. Also No towels at the pool. I waited for a towel for a whole hour, but they never brought me a towel! The same worker who refused to give me pool towels at 5pm tried to steal my food delivery at 11pm 10.06.2024. I tried to talk to the manager. He is not in the hotel at 12 pm on Monday! Where can the manager be on Monday, besides his work?
Stayed 7 nights in Oct 2024

10/10 Excellent

Richard, Angwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand is conveniently located with cleanly and lovely rooms.
Stayed 3 nights in Oct 2024

10/10 Excellent

Loralee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to find
Stayed 4 nights in Oct 2024

8/10 Good

Judith

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
Not so grand
Years ago, the Grand really was grand. My recent stay was disappointing. The grout in the shower needed a good scrubbing. The freezer compartment of the fridge was in need of defrosting; when I tried to adjust the temperature the knob fell off. The breakfast choices were severely limited. Nobody was at the Front Desk when I wanted to check out. It wasn't all bad. The bed was comfortable and the environment feels safe.
Stayed 1 night in Oct 2024

6/10 Okay

David, garden grove

Liked: Amenities
The room was very spacious. The staff was friendly. The only problem was that there were many ants in the room. I mentioned it to the front desk. The problem however wasn’t resolved.
Stayed 2 nights in Oct 2024

6/10 Okay

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ugh
Cheap breakfast after advertising you had breakfast Signs elevator for 4 max but only on the lobby not on other floors
Stayed 2 nights in Oct 2024

2/10 Terrible

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not coming back.
It has been 2 years since the last time I stayed here…things have definitely gone downhill. Every part of our room fell like it had grime on every surface. The walls had food and toothpaste in them. The beds are low to the floor. There was only one lamp in the bedroom of the villa. The entire villa was void of decoration…it was like staying in a grey prison cell. There was a huge spider in the room. They used to have a nice hot breakfast with an omelette station. Now it’s a couple of pastries and cereal. Not good. Everything seemed outdated and not worth the $300 price for one night. Will not return.
Stayed 1 night in Oct 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy Hotel
Very comfortable and quiet for our 3 night stay
Stayed 1 night in Sep 2024