See all properties

The Grand Hotel

3.5 star property

Choose dates to view prices

Photo gallery for The Grand Hotel

View from room
City shuttle
Coffee/tea maker
Minibar, in-room safe, desk, iron/ironing board
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

Map
865 W El Camino Real, Sunnyvale, CA, 94087
  • El Camino Hospital
    ‪5 min drive‬
  • Googleplex
    ‪7 min drive‬
  • Shoreline Amphitheatre
    ‪8 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪20 min drive‬

Room options

View all photos for Villa, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Queen Annex

Minibar, in-room safe, desk, iron/ironing board

Deluxe Queen Annex

  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Accessible

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Villa, 2 Queen Beds

  • 650 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Jetted Tub

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Jetted Tub

  • 415 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible

  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Pet-Friendly

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 2 Queen Beds, Pet-Friendly

  • 650 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Jetted Tub

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Jetted Tub

  • 415 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds

  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

View from property

Maple Tree Inn

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, (1945)
The price is $190
per night
includes taxes & fees
Apr 9 - Apr 10
Maple Tree Inn

About this property

The Grand Hotel

3.5-star hotel in Sunnyvale West
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center.
The Grand Hotel offers 104 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathrobes and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The Grand Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site.

The Grand Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:30 AM.
The Grand Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Full-service spa
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 9:00 AM to 8:00 PM
A car is not required for transportation to and from this property

Property is also known as

Grand Hotel Sunnyvale
Grand Sunnyvale
The Grand Hotel Hotel
The Grand Hotel Sunnyvale
The Grand Hotel Hotel Sunnyvale

The Grand Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 585 out of 1049 reviews
Rating 8 - Good. 228 out of 1049 reviews
Rating 6 - Okay. 107 out of 1049 reviews
Rating 4 - Poor. 69 out of 1049 reviews
Rating 2 - Terrible. 60 out of 1049 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jagadeesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, close to dining, safe and quiet
Stayed 1 night in Dec 2024

10/10 Excellent

Jaspreet

Stayed 1 night in Dec 2024

6/10 Okay

Terence

Liked: Cleanliness, staff & service, room comfort
Almost a great trip
Our day was OK. But was missing was the little things there were no shower caps or any amenities just empty boxes tissues what we could’ve had. There were two bath towels, but only one bath cloth and hand towel. The little things were missing and that’s what we were looking forward to in our staycation away from the kids.
Stayed 1 night in Dec 2024

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is really nice and people is friendly. I enjoy a lot in the future. I’m back at the same hotel. Thank you for your service.
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Stayed 7 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Alex

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
This is more of a three star than four star hotel. Air conditioner wouldn’t turn off for the whole stay. The couch had also seen much better days. Furniture generally wasn’t in great shape, and the hotel could use an update. Staff were nice and helpful with questions/requests.
Stayed 9 nights in Dec 2024

4/10 Poor

Marianne

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Spacious, clean, and comfortable. Service was good. Receptionist were responsive, helpful and friendly. Great sound proof. My room had no microwave but had everything else. I stayed one night so I didn’t need one. Breakfast, your typical hotel free breakfast with a spacious dining area. Good parking. Safe area.
Stayed 1 night in Dec 2024

8/10 Good

Tervina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers kind of a different experience given how it's structured as separate buildings. The room is also so spacious and satisfying. My only concern is the breakfast; you better take the breakfast somewhere else!
Stayed 4 nights in Dec 2024

4/10 Poor

Carlos

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Trash property
Stayed 3 nights in Dec 2024

10/10 Excellent

Dipti

Liked: Cleanliness, staff & service, property conditions & facilities
Large rooms were good. Microwave for $10/day which was nice
Stayed 7 nights in Dec 2024

6/10 Okay

jack

Stayed 1 night in Nov 2024

4/10 Poor

Maritza

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Edith

Liked: Staff & service
Disliked: Room comfort
I say in this hotel before and it was great but now is the worse in comfortable mattress is was old and the breakfast is now not the best I’m sorry but I will not stay in this hotel anymore it was my best hotel to stay but not anymore
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel Aaron

Stayed 2 nights in Nov 2024

8/10 Good

Kathy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel, location, and staff. I was surprised at the size of the room. Couches and chairs in living room were stained and the mattress was slightly smaller than the box spring which showed wear. Nothing that would deter me from staying there for an overnight stay but did impact my use of the full hotel room. I would still suggest this hotel as a place to stay.
Stayed 1 night in Dec 2024

6/10 Okay

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised that i didn't receive the extras I am usually given. No drink voucher upon arrival, and no water, fruit, or (mini) bottle of wine in the room either. I planned to stay new years eve, but have changed my stay to elsewhere.
Stayed 1 night in Nov 2024

4/10 Poor

Sara, Sparks

Traveled with family
Disliked: Cleanliness, staff & service
The one bedroom suite had plenty of room. It was quiet and the beds were comfortable. Now for the bad—The room and tv needed updating and paint. Unfortunately the kitchen area was not clean. Dirty utensils and hardly any dishes to use. I put everything in the dishwasher before I used them. The craziest thing was we ran out of toilet paper one night (there was never an extra roll as typical). I called the front desk to get some and they said they had no access to toilet paper until housekeeping came back in the morning! I had to go to the store to buy some. I reported all this when we checked out and they wrote it down. I thought I might get a response, but nothing.
Stayed 3 nights in Oct 2024

10/10 Excellent

Clarissa

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Stayed 1 night in Nov 2024

10/10 Excellent

Melisa

Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly spot
Very family friendly spot. Unfortunately during my last stay there was a very loud unhappy neighbor couple up late into the night, not sure the management tried to intervene. Otherwise just fine for a few nights.
Stayed 2 nights in Nov 2024

4/10 Poor

Catherine

Traveled with pets, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I've been coming to this property for several years now, we come because it's one of the few places we can bring our dog. Each year something else is broken down, last year it was the jacuzzi and the fireplace, neither are repaired. This year apparently they no longer provide "hot" breakfast. Just some overcooked hardboiled eggs/cereal/pastry. And we literally had one fork and 2 plastic spoons in the room as far as utensils go. Sad to me since I pay quite a bit of cash for this hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Benjamin

Great
Stayed 5 nights in Nov 2024