The Grand Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Grand Hotel

View from room
Minibar, in-room safe, desk, iron/ironing board
Lobby
Coffee/tea maker
City shuttle

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Room service
  • Bar
  • Housekeeping
  • Pool
  • Pet friendly

Explore the area

Map
865 W El Camino Real, Sunnyvale, CA, 94087
  • Historic Murphy Avenue
    19 min walk
  • El Camino Hospital
    5 min drive
  • Mountain View Center for the Performing Arts
    5 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    20 min drive

Room options

Villa, 1 King Bed

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Queen Annex

  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

Villa, 1 King Bed, Accessible

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

Villa, 2 Queen Beds

  • 650 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Jetted Tub

  • 415 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

Villa, 1 King Bed, Pet-Friendly

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

Villa, 2 Queen Beds, Pet-Friendly

  • 650 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Jetted Tub

  • 415 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

The Grand Hotel

3.5-star hotel in Sunnyvale West
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
The Grand Hotel offers 104 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathrobes and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center. This business-friendly hotel also offers an outdoor pool, a terrace, and a vending machine. Complimentary self parking is available on site.

The Grand Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:30 AM.
The Grand Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Full-service spa
  • Spa tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 9:00 AM to 8:00 PM
A car is not required for transportation to and from this property

Property is also known as

Grand Hotel Sunnyvale
Grand Sunnyvale
The Grand Hotel Hotel
The Grand Hotel Sunnyvale
The Grand Hotel Hotel Sunnyvale

The Grand Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 608 out of 1058 reviews" "
Rating 8 - Good. 222 out of 1058 reviews" "
Rating 6 - Okay. 103 out of 1058 reviews" "
Rating 4 - Poor. 65 out of 1058 reviews" "
Rating 2 - Terrible. 60 out of 1058 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Ashley

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Lawrence

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Pavel, Carmichael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Wendy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Rated as four star however I would call it three star. For what it lacks in personality it makes up on in room spaciousness. Large room and bathroom, large desk, big bathtub and walk in showers. Little concerning they required you sign a waiver stating you will not have a party? Hmmmm. Clean and served its purpose for reasonable priced business travel to Silicon Valley.
Stayed 1 night in Sep 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good property
The hotel met our needs and it's locations was good. Room was nice. We enjoyed the fireplace. Room could use some updating. Could of used a microwave. Bathroom was very nice. Room was spacious. Unfortunately the jacuzzi was not working. Breakfast was ok, could have used some more protein other than just a hard boiled egg. Over all I would give our stay 3 stars
Stayed 2 nights in Sep 2024

10/10 Excellent

Tianfeng

Stayed 1 night in Aug 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

2/10 Terrible

Shiran

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ants in room, smelly room. Lobby smell like weeds. No microwave in room. Asked for it at front desk, was promised it will be in the room the next day but still no.
Stayed 2 nights in Sep 2024

8/10 Good

Chan Hwa

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Layla

Liked: Cleanliness, staff & service, property conditions & facilities
Great place will stay again
Stayed 1 night in Sep 2024

8/10 Good

Louis

Stayed 3 nights in Sep 2024

8/10 Good

Akesh

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very large and a very large bed. It was very Clean. The breakfast was very nice . I will probably stay at that location again
Stayed 1 night in Sep 2024

10/10 Excellent

Colin

Suite was small, but nice. Nice location and easy to get in and out. Parking is free and convenient to suite! Had a wonderful trip and would stay again.
Stayed 5 nights in Aug 2024

6/10 Okay

Elizabeth

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
Small hotel pool no hot tub Phones and fireplace in room didn’t work Breakfast was super sad
Stayed 1 night in Sep 2024

4/10 Poor

Enrique

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed with the stay. We had to ask for a microwave to be brought to our room. The mattresses were old and uncomfortable. There were no privacy sheer curtains and our room was right next to the parking lot. The breakfast is now continental, when it was a full breakfast in the past. I use to enjoy coming here, as it never really came off as a corporate hotel. That welcoming feeling is no longer at this hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Thomas

Stayed 1 night in Aug 2024

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and very comfortable bed. Large rooms and in great condition. It is my favorite hotel to stay at in the South Bay.
Stayed 2 nights in Aug 2024

8/10 Good

Joni

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The rooms were large and clean. Location is about a mile walk to downtown Sunnyvale. Cleanliness was not great outside of the rooms. The elevator doors inside and out were terribly dirty as was the keypad inside. I didn’t want to touch anything in that elevator. Used my shirt sleeves. Worse yet, I advised two different assistants behind the desk that the doors were unpleasantly dirty and neither took the initiative to have them cleaned. Found that so curious. In any event, in spite of the lack of response and cleanliness in the elevator I would likely stay there again due to price, location and the room.
Stayed 3 nights in Aug 2024

6/10 Okay

Howard, West Linn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
It USed to have hot brerakfast but no longer. The room control for the air condicitionad/heating no longer works.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jerry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Randi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Danielle

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Look elsewhere
Terrible. The vent/fan was running all the time and it was loud like a jet engine. The room was dark. There was more lighting in the bathroom then in the room. There was garbage on the carpet close to the mattress box.
Stayed 1 night in Aug 2024