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Sunset Beach Vacation Packages

Helpful staff, and great location. Within easy walking distance to restaurants, cafes and air conditioned shopping mall. I'll definitely stay there again.

Pool was cold, furniture dated and food quality for room service is poor

We booked the 2 bedroom suite with ocean view. Unfortunately there’s construction blocking the gorgeous view. It can initially be seen in their lobby. We couldn’t enjoy the balcony and plunge pool. The staff was accommodating enough to change our rooms but it was still the same view. Their rooftop pool will eventually have a building blocking their view depending on how high it’ll get built. Aside from that, the resort is very nice and the staff are very friendly!

You get a beautiful view from almost all locations. The staff were super friendly and accommodating. I didn't eat at all of the restaurants but the pizza at Il Forno was good. As were the drinks! I would have liked to see a few Mexican options on the menu, but, I could have ventured around the property to a different restaurant if it was really an issue. It was low season, but they seemed fully staffed and everything was open. The only comment I have is that I waited over an hour for help with my luggage on check out, despite making several calls. I had given myself plenty of time for the airport, but that could have been an issue for someone on a tighter schedule.

The property needs an upgrade, it looks old. We stayed in a Luxury suite and it didn’t have even have a robe nor slippers. The pool area is too quiet, not even lounge music, to get a drink takes forever. The main bar area is overpriced and no ambient, the tables and chairs are very old. We literally spend the entire day out or in other hotels like the one next door. Hotel Has potential-but needs lots of improvements.

We love Pueblo Bonito and have stayed at Sunset Beach several times. The Montecristo villas are amazing! You can’t beat the view and the amenities. Top notch!