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Was short and v good staying in the hotel as usual

Everything was good, pool staff need to be better trained and with better and more convenient service

Great services.

Good communication, comfortable accommodation, beautiful location, good food etc

Beautiful Oasis location. Pool in the room. Stars at night are amazing

The breakfast was acceptable but i accepted more variety as per the reviews. Also, i have booked a room with 4 guests, but when arriving to the hotel, they mentioned that they will not provide an extra bed and will have to pay for it, and when refused to pay they stated that they can provide bedsheet and blanket to sleep on the floor. A 5 star hotel and asking the guest to sleep on the floor is considered cheap. The check-in staff was rude and unfriendly which was a disappointment. Finally, the pool was very crowded so it was not very clean and needs to be taken care of it as i have been to other hotels with double crowed but pool was well maintained. i dont think we will be going to the hotel again.

This hotel is probably one of the cleanest well maintained and presented hotels I’ve ever stayed. The staff are amazing and so helpful, nothing is too much trouble… I never give full stars, the hotel has to earn them to my high standards… I would definitely stay here again and the best room is 101… and I’d definitely recommend it to everyone wanting to stay in Muscat… thank you Grand Hyatt Hotel..