Bella Hotel Surabaya

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bella Hotel Surabaya

Exterior
In-room safe, desk, soundproofing, iron/ironing board
Lobby
In-room safe, desk, soundproofing, iron/ironing board
Shower, free toiletries, hair dryer, towels

Reviews

7.0 out of 10

Good

Popular amenities

  • Room service
  • Parking included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Jl. Mayjen. Sungkono 149-151, Complex Rich Palace, H-21, Surabaya, 60225
  • Ciputra World Mall
    17 min walk
  • Surabaya Town Square
    4 min drive
  • Lapangan Thor Stadium
    4 min drive
  • Surabaya (SUB-Juanda)
    18 min drive

Room options

Similar properties

About this property

Bella Hotel Surabaya

3-star Surabaya hotel with restaurant
This hotel features a restaurant, a coffee shop/cafe, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Bella Hotel Surabaya offers 74 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities at this 3-star property consist of a business center and meeting rooms. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This business-friendly hotel also offers a terrace, tour/ticket assistance, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Bella Hotel Surabaya has designated areas for smoking.

Bella Hotel Surabaya has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 5 floors
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 185000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 200000 per vehicle (one way)
  • Rollaway bed fee: IDR 185000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Bella Hotel Surabaya Hotel
Bella Hotel Surabaya
Bella Surabaya
Hotel Bella Surabaya
Bella Hotel By Simply Maven Surabaya, Java
Bella Hotel Surabaya Surabaya
Bella Hotel Surabaya Hotel Surabaya

Bella Hotel Surabaya Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 3 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 2 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

6.6/10

Cleanliness

5.6/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

limbangjaya, indonesia

Liked: Cleanliness, property conditions & facilities, room comfort
Staffs is not so professional
Breakfast needs to be improved

8/10 Good

Glody, Cepu, Central of Java, Indonesia

Liked: Staff & service, room comfort
So, soo... Budget Hotel
inside corner Ruko place(shophouse), no window view, not soundproof room, small n minimalist bathroom..., buutt, comfort bed and have 4 nice n comfort pillows. many food restaurant around hotel, holland bakery and near from Ciputra World Mall. One of Exclusive Mall in Surabaya

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
コストパフォーマンスは良い
部屋は清潔で広さも十分であるが、窓がなく閉塞感が否めない。 周辺の高級ホテルの料金を考えると、ここはコストパフォーマンスは良い。

6/10 Okay

Shinji

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sudarwanto, Yogyakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lokasi Strategis
Kamar cukup luas dan lokasinya di Mayjen Sungkono di kompleks pertokokan Rich Palace. Sangat cocok kalau ingin jalan jalan di Surabaya Barat, Ciputra World, PTC. Juga ada fasilitas shuttle bis gratis dari hotel ke Ciputra World. Internet wifi lumayan bagus. Free Parking.

4/10 Poor

Edy, Indonesia

Liked: Cleanliness
Disliked: Staff & service, room comfort
Shop house
This hotel located in shop house complex, front office, lobby and restaurant located in one small room, room is just like budget hotel, in my room shower was leaking so water is run from pipe instead from head of shower... this hotel is not run by profesional hotel persons, lack of service, I sit with my guest for quite sometime in 'restauran' no one offering menu..So I have to walk accross street to get some food, in the morning when I intend to take breakfast all plates were wet, I try to find paper tissue but no one in the restauran so I lapse my breakfast...