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Cleo Hotel Basuki Rahmat Surabaya

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cleo Hotel Basuki Rahmat Surabaya

Standard Room, 2 Twin Beds | In-room safe, desk, soundproofing, iron/ironing board
Exterior
Cafe
Sports facility
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking included
    Parking included
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
Jalan Basuki Rahmat no 11 Surabaya, Surabaya, JI, 60271
  • Tunjungan Plaza
    3 min walk
  • Sharp Bamboo Monument
    8 min walk
  • Surabaya Plaza Shopping Mall
    12 min walk
  • Surabaya (SUB-Juanda)
    37 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

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The price is $19
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$23 total
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About this property

Cleo Hotel Basuki Rahmat Surabaya

3.5-star hotel in Embong Kaliasin
A restaurant, a conference center, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Cleo Hotel Basuki Rahmat Surabaya offers 55 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. LED televisions come with cable channels. Bathrooms include showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. This 3.5-star property offers access to a business center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and laundry facilities. Complimentary secured self parking and valet parking are available on site.

Cleo Hotel Basuki Rahmat Surabaya has designated areas for smoking.

The Origin - This café specializes in Indonesian cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured self parking on site
  • Free valet parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Origin

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 200000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Cleo Business Hotel Surabaya
Cleo Hotel Basuki Rahmat Surabaya
Cleo Business Surabaya
Cleo Business Hotel Surabaya, Java
Cleo Basuki Rahmat Surabaya
Cleo Basuki Rahmat

Cleo Hotel Basuki Rahmat Surabaya Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 20 reviews" "
Rating 8 - Good. 9 out of 20 reviews" "
Rating 6 - Okay. 7 out of 20 reviews" "
Rating 4 - Poor. 0 out of 20 reviews" "
Rating 2 - Terrible. 1 out of 20 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

2.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Zoolabd

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
The location is good just in front of Tunjungan Mall. When we arrived at the hotel the front desk staff was unable to detect our booking even tho i showed him of the expedia booking ref no. The hotel staffs didnt do their job in preparing the day bookings prior to the guest arrival...it took about 20mins of our time when we arrived late at night from malang...tired and sleepy
Stayed 2 nights in May 2019

8/10 Good

Tahirah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located in front of Tunjungan Mall, with McDonalds, Pizza Hut and KFC on the same side of the road. Rooms are just perfect for solo travellers, with a comfortable bed and powerful shower.
Stayed 3 nights in Dec 2018

6/10 Okay

Rb, Singapore

Disliked: Cleanliness, property conditions & facilities
Great location only
Good location just opposite TP mall, just a basic simple hotel, the hot water didn't work, water pressure was very low and don't even have a electric kettle, tea bag and cofee.
Stayed 2 nights in Jul 2018

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

TAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and convenient
Room small and clean. Breakfast simple.There is a big shopping mall opposite the hotel.Food court in the shopping mall 5th floor.Restaurant KFC & McDonald just near by. Take around 30 minutes taxi/cab from airport to hotel.

8/10 Good

Dio, Jkt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel for business trips
Overall...i love this hotel, but...please improve the quality of food (-.-")
Stayed 1 night in Jan 2018

8/10 Good

Abdul Hadie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Clean and good design lobby. Welcoming staff. Good choice of breakfast. Clean room and bathroom. Comfort bed. Good air conditioning. Overall satisfied.

8/10 Good

Abdul Hadie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Very nice hotel. Affordable price with breakfast provided. Good taste breakfast. Welcoming and good staff on check in counter. Comfort bed. Clean bathroom. Good air conditioning. Flat screen TV. Even the room quite small but value for money.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel near shopping mall
Overall is good except abit noisy outside corridor and street. Breakfast can be better but still acceptable for the price. Staff are very friendly and helpful.

6/10 Okay

ZIE SIAN

Disliked: Cleanliness, property conditions & facilities, room comfort
Good Location...Dirty Bathroom...
the bathroom have a bit dirty, and the towel is not clean water heater is not working hotel location is good, it is only 5min walking distance to the shopping mall 30mins to surabaya airport

8/10 Good

Yap, Kuala Lumpur Malaysia

Liked: Cleanliness, property conditions & facilities
Valuable hotel
Good stay in Cleo hotel. Room clean, condition still good, staff always smile and helpful. It's a valuable hotel.

6/10 Okay

ANDREW, Indonesia

Good Internet Connection, Great Location
Great location. Just in front of big shopping mall. Internet connection was good. Breakfast was very standard and not many choices.

8/10 Good

YONGHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

6/10 Okay

Donny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Prijs kwaliteit goed
Ligt tegenover de beroemde Tunjungan Plaza. Oversteken naar de TP is gevaarlijk. Er is een brug en op dit moment is bezig met verbouwing van een lift. Medewerker is vriendelijk. Gratis koud warm Water Te vinden in ieder verdieping

6/10 Okay

Donnie, Jakarta

Nyebrang langsung ke TP Mall
Small but comfy, bersih, better choice daripada hotel kecil lainnya di sekitar

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
隔音不大好

10/10 Excellent

wiwik, jkt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cleo hotel
lokasi sangat strategis sekali berada di tengah kota, akses kemanapun mudah, breakfast nya cukup lumayan

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Kamar bersih dan nyaman tai lampu kamar redup
Kamar cukup nyaman dan bersih. Hanya saja lampu dikamar sangat redup.

8/10 Good

Glody, Cepu, Central of Java, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget Hotel in the Heart of Surabaya...
(+) Strategic Location.., Heart of Surabaya City, so close with Tunjungan Plaza 1-5 (Mall superblock), Mc. Donalds n KFC (all 24hours). Comfy room and clean bathroom. You can fill drink water (anytime) with water dispenser near lift area. (-) Bad of breakfast, not well cooked..