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Cleo Hotel Jemursari

3.0 star property

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Photo gallery for Cleo Hotel Jemursari

Front of property
View from property
Meeting facility
Twin Biz | In-room safe, desk, free WiFi
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Jalan Raya Jemursari No. 157, Surabaya, 60237
  • Royal Plaza Surabaya
    ‪4 min drive‬
  • Surabaya Zoo
    ‪5 min drive‬
  • Tunjungan Plaza
    ‪9 min drive‬
  • Surabaya (SUB-Juanda)
    ‪25 min drive‬

Room options

View all photos for Business Room

In-room safe, desk, free WiFi

Business Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Biz

Twin Biz | In-room safe, desk, free WiFi

Twin Biz

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Queen Biz

Queen Biz | In-room safe, desk, free WiFi

Queen Biz

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Biz Twin Room Non smoking

In-room safe, desk, free WiFi

Biz Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Biz Queen Room Non smoking

In-room safe, desk, free WiFi

Biz Queen Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Biz Queen Room

In-room safe, desk, free WiFi

Biz Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Biz Twin Room

In-room safe, desk, free WiFi

Biz Twin Room

  • Sleeps 2
  • 2 Twin Beds

About this property

Cleo Hotel Jemursari

3-star Surabaya hotel with restaurant
Along with a restaurant, this hotel has a coffee shop/cafe and a business center. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and a TV in a common area.
Cleo Hotel Jemursari offers 112 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with cable channels.

Bathrooms include showers, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. This 3-star property offers access to a business center and meeting rooms. This Surabaya hotel also offers a terrace, dry cleaning/laundry services, and room service (during limited hours).

Cleo Hotel Jemursari has designated areas for smoking.

The Origin - This café specializes in Indonesian cuisine and serves breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Origin

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Cleo Hotel Jemursari Surabaya
Cleo Jemursari Surabaya
Cleo Jemursari
Cleo Hotel Jemursari Surabaya Java
Cleo Hotel Jemursari Hotel
Cleo Hotel Jemursari Surabaya
Cleo Hotel Jemursari Hotel Surabaya

Cleo Hotel Jemursari Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 3 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

6.4/10

Cleanliness

8.4/10

Staff & service

5.0/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Tony

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
As a foreigner not knowing the area and only intending to stay a single night because of a last-minute airline cancellation, I really should have done more research. The hotel was located next to a busy road and the window of the room did not have sound proofing nor did it close properly. Managed to get about 3-4 hours of sleep between the noisy night traffic and early morning prayers (also with noisy traffic). The most INCONVENIENT thing I've ever had to deal with EVER in any accommodation was that the wall sockets only worked if the lights were on. Bring a battery pack if you expect to charge your phone with the lights off. The guy at the front counter was nice though.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel masih baru dan bersih, walau kamar agak sempit. Breakfast saya tidak tau karena hanya ambil room only.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

fast service

the service was nice, it was quick

6/10 Okay

Gunawan

Disliked: Cleanliness

Not a good maintained hotel

We need to change the bed sheet since it was not clean when we check in The shower hose is leaking, water come out in many direction

6/10 Okay

arpah

Liked: Staff & service, property conditions & facilities, room comfort

hanging out at their coffee shop

nice room, and the breakfast is delicious, their cafe open till midnite and their food and coffee are excellent,

10/10 Excellent

Rosi

Stayed 1 night in Jan 2021

6/10 Okay

Stephanus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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