*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a children's pool, Four Points by Sheraton Surabaya, Tunjungan Plaza provides an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.
Business-related amenities at this 4-star property consist of a business center and 8 meeting rooms. This business-friendly hotel also offers a terrace, barbecue grills, and multilingual staff. Guests can use the indoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.
Four Points by Sheraton Surabaya, Tunjungan Plaza has designated areas for smoking.
- Number of outdoor pools - 1
- Water dispenser
- Rooftop garden
- Elevator
- Fitness facilities
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Business center
- Vegan menu options available
- Vegetarian menu options available
- Free self parking
- Dry cleaning/laundry service
- No single-use plastic stirrers
- Valet parking (surcharge)
- Biodegradable/compostable stirrers
- Computer station
- Water-efficient showers only
- Number of meeting rooms - 8
- Terrace
- Luggage storage
- ATM/banking
- Concierge services
- Snack bar/deli
- Shopping on site
- Designated smoking areas
- Pool umbrellas
- Total number of rooms - 293
- Accessible airport shuttle
- Number of floors - 11
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Barbecue grill(s)
- Designated smoking areas (fines apply)
- Shopping mall on site
- Number of bars/lounges - 1
- Access to nearby indoor pool
- Year Built - 2016
- Free WiFi
- Pool sun loungers
- Vegetable garden
- Free wired internet
- Number of coffee shops/cafes - 1
- Children's pool
- Safe-deposit box at front desk
- Breakfast available (surcharge)
- Number of restaurants - 1
- Ballroom
- Banquet hall
- Laundry facilities
- Vegetarian breakfast available
- Television in common areas
- 24-hour fitness facilities
- Wedding services
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Snack bar/deli
- Laundry facilities
- Free cribs/infant beds
Room Amenities
Four Points by Sheraton Surabaya, Tunjungan Plaza offers 293 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.
- Air conditioning
- Television
- Wheelchair accessible
- Free newspaper
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Desk
- Premium bedding
- Free bottled water
- Blackout drapes/curtains
- Slippers
- Free WiFi
- Free wired internet
- TV size: 43
- TV size measurement: inch
- Connecting/adjoining rooms available
- Free cribs/infant beds
- LED TV
- Rollaway/extra beds (surcharge)
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Housekeeping on request
- Soap
- Shampoo
- Toilet paper
- Window screens
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Recycling
- Braille signage
- Hand-held showerhead
- Closed captioned TV
- Low-height bed
- Height-adjustable showerhead
- Grab bar - near toilet
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Change of bed sheets (on request)
- Energy-saving switches
Parking
Free self parking , Valet parking (surcharge)
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Wrapped - This café serves light fare only.
Lime Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Lobby Lounge - Overlooking the pool, this lobby lounge serves light fare only. Open daily.
24-hour room service is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair accessible parking
- Braille or raised signage
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately IDR 250000 for adults and IDR 125000 for children
- Airport shuttle fee: IDR 490000 per person (one-way)
- Valet parking fee: IDR 50000 per stay
- Rollaway bed fee: IDR 665500 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 17
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
One child stays free
UnionPay
Comprehensive food waste policy
Comprehensive recycling policy
Security system
Staffed front desk
Children stay free - maximum age 12
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Carbon monoxide detector
Smoke detector
Children stay free
Service animals not allowed
Debit cards
Children and extra beds
- Children are welcome.
- Kids stay free! One child 12 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for IDR 665500 per night.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Hotel Names
- Four Points Sheraton Surabaya Hotel
- Four Points Sheraton Surabaya
- Four Points By Sheraton Surabaya Java
- Four Points by Sheraton Surabaya
- Four Points by Sheraton Surabaya Tunjungan Plaza
- Four Points by Sheraton Surabaya, Tunjungan Plaza Hotel
- Four Points by Sheraton Surabaya, Tunjungan Plaza Surabaya
- Four Points by Sheraton Surabaya, Tunjungan Plaza Hotel Surabaya
Hotel Reviews
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