Along with a restaurant, this hotel has a conference center and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include self parking, coffee/tea in a common area, and concierge services. Change of towels is available on request.
GRAND EMPIRE PALACE HOTEL offers 186 accommodations. This Surabaya hotel provides complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested.
The hotel offers a restaurant and a coffee shop/cafe. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary. 25 meeting rooms are available. This Surabaya hotel also offers coffee/tea in a common area and concierge services. Onsite parking is available (surcharge).
A complimentary manager's reception is offered each day.
GRAND EMPIRE PALACE HOTEL has a restaurant on site.
Languages
Indonesian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (IDR 10,000 per stay)
Food and drink
Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: IDR 100,000 for adults and IDR 100,000 for children
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Couples/private dining
Free daily manager's reception
Conveniences
24-hour front desk
Luggage storage
Guest services
Change of towels on request
Concierge services
Housekeeping (daily)
Business services
25 meeting rooms
Conference center
Accessibility
No elevator
Room amenities
Bedroom
Bedsheets provided
More
Desk
Laptop workspace
Policies
Check-in
Check-in start time: noon; Check-in end time: 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for IDR 250000.0 per day
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: IDR 100000 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately IDR 100000 for adults and IDR 100000 for children
Self parking fee: IDR 10000 per stay
Rollaway bed fee: IDR 250000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Property Registration Number 83929125
We should mention
This property does not have elevators
Property is also known as
Grand Empire Hotel Surabaya
GRAND EMPIRE PALACE HOTEL Hotel
GRAND EMPIRE PALACE HOTEL Surabaya
GRAND EMPIRE PALACE HOTEL Hotel Surabaya
GRAND EMPIRE PALACE HOTEL Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 3 reviews" "
10 - Excellent
0
Rating 8 - Good. 1 out of 3 reviews" "
8 - Good
1
Rating 6 - Okay. 1 out of 3 reviews" "
6 - Okay
1
Rating 4 - Poor. 1 out of 3 reviews" "
4 - Poor
1
Rating 2 - Terrible. 0 out of 3 reviews" "
2 - Terrible
0
6.0/10
Cleanliness
6.0/10
Staff & service
6.0/10
Amenities
6.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
6/10 Okay
Nur Zatil Aqmar
Traveled with family and small children
Mar 13, 2024
It"s an old hotel, but the bed is very comfortable