*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
GoldVitel Hotel Surabaya features a full-service spa and an outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.
Business amenities at this 3.5-star property consist of a 24-hour business center, a meeting room, and coworking spaces. This business-friendly hotel also offers tour/ticket assistance, concierge services, and dry cleaning/laundry services. Complimentary self parking is available on site.
GoldVitel Hotel Surabaya has designated areas for smoking.
- Coworking spaces
- Number of outdoor pools - 1
- Designated smoking areas (fines apply)
- Elevator
- Number of bars/lounges - 1
- Full-service spa
- 24-hour front desk
- Spa treatment room(s)
- Tours/ticket assistance
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Number of coffee shops/cafes - 1
- Number of meeting rooms - 1
- Free reception
- Luggage storage
- Breakfast available (surcharge)
- Number of restaurants - 1
- 24-hour business center
- Concierge services
- Conference center
- Snack bar/deli
- Designated smoking areas
- Banquet hall
- Total number of rooms - 104
Family Friendly Amenities
- Number of outdoor pools - 1
- Free WiFi
- Snack bar/deli
Room Amenities
GoldVitel Hotel Surabaya offers 104 air-conditioned accommodations with complimentary bottled water and slippers. 32-inch LED televisions come with cable channels. Bathrooms include showers and toothbrushes and toothpaste. This Surabaya hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
- Air conditioning
- Television
- Daily housekeeping
- Phone
- Free local calls
- Desk
- Turndown service
- Free bottled water
- Wireless internet access
- Blackout drapes/curtains
- In-room massage available
- Slippers
- Shower only
- Cable TV service
- Free WiFi
- TV size: 32
- TV size measurement: inch
- LED TV
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of beds 1
- Free tea bags/instant coffee
- Soap
- Shampoo
- Electrical adapters/chargers
- Restaurant dining guide
- Wardrobe or closet
- Toothbrush and toothpaste available
- Number of days between towel changes: 2
- Number of days between bed sheet changes: 2
- Mobile key entry
- WiFi speed 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
A complimentary manager's reception is offered each day.
GoldVitel Hotel Surabaya has a restaurant on site.
Spa Services
The onsite spa has 3 treatment rooms including rooms for couples. Services include Thai massages and massages. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
- Sauna in spa
- Hot tub in spa
- Number of treatment rooms 3
- Steam room in spa
- Thai massage
- Couples treatment rooms
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Visual alarms in hallways
- Assistive listening devices available
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Stair-free path to entrance
- Hospital bed available
- Wheelchair accessible (may have limitations)
- Pool access ramp on site
Nearby Activities
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately IDR 50000 for adults and IDR 50000 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at midnight
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Guest accommodation is sealed after cleaning
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Reservation might be required for some facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
Pet Policy
- No pets or service animals allowed
We should mention
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.
Hotel Names
- GoldVitel Hotel Surabaya Hotel
- GoldVitel Hotel Surabaya Surabaya
- GoldVitel Hotel Surabaya Hotel Surabaya
Hotel Reviews
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