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Grand Darmo Suite by AMITHYA

4.0 star property

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Photo gallery for Grand Darmo Suite by AMITHYA

Indoor pool
Premium bedding, free minibar, in-room safe, desk
Front of property
Bar (on property)
Interior detail

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Gym
  • Room service
  • Parking included

Explore the area

Map
Jl. Progo No. 1 - 3, Surabaya, East Java, 60241
  • Taman Bungkul
    ‪1 min walk‬
  • Surabaya Zoo
    ‪9 min walk‬
  • Surabaya Town Square
    ‪17 min walk‬
  • Surabaya (SUB-Juanda)
    ‪15 min drive‬

Room options

View all photos for Executive Double or Twin Room

Premium bedding, free minibar, in-room safe, desk

Executive Double or Twin Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Deluxe Double or Twin Room

Premium bedding, free minibar, in-room safe, desk

Deluxe Double or Twin Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Executive Double or Twin Room, Business Lounge Access

Premium bedding, free minibar, in-room safe, desk

Executive Double or Twin Room, Business Lounge Access

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Premium bedding, free minibar, in-room safe, desk

Deluxe Double or Twin Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

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Property grounds

HARRIS Hotel & Conventions Bundaran Satelit - Surabaya

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (19)
The price is $36
per night
$44 total
includes taxes & fees
Mar 3 - Mar 4
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About this property

Grand Darmo Suite by AMITHYA

4-star hotel in Wonokromo
This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free valet parking, and a free theme park shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Grand Darmo Suite by AMITHYA offers 173 air-conditioned accommodations with washers/dryers and free minibar items. Beds feature premium bedding. 32-inch LED televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including reflexology.
Grand Darmo Suite by AMITHYA features an indoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and meeting rooms. This Art Deco hotel also offers a rooftop terrace, spa services, and a garden. For a surcharge, the property provides an airport shuttle (available on request) and an area shuttle. Onsite self parking and valet parking are complimentary.

Grand Darmo Suite by AMITHYA has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 5 AM and 10 AM.
Angling Darmo Restaurant - This restaurant specializes in Indonesian cuisine. Guests can enjoy drinks at the bar. Open 24 hours.
Ramarama Dine & Lounge - Onsite bistro. Open daily.
L' Appetit Cake Shop - Onsite delicatessen. Open daily.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 9:00 PM on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free shopping center shuttle
  • Free theme park shuttle
  • Free extended parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 5:00 AM to 10:00 AM for a fee: IDR 145,000 for adults and IDR 72,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Angling Darmo Restaurant
  • L' Appetit Cake Shop
  • Ramarama Dine & Lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free theme park shuttle
  • In-room refrigerator
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In a state park
  • Picnic area
  • Rooftop terrace

Spa

  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 15 floors
  • 2 buildings
  • Art Deco architecture
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 145000 for adults and IDR 72500 for children
  • Airport shuttle fee: IDR 250000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Darmo Grand
Grand Darmo
Grand Darmo Suite
Grand Darmo Suite Hotel
Grand Darmo Suite Hotel Surabaya
Grand Darmo Suite Surabaya
Grand Darmo Suite Surabaya, Java
Grand Darmo Suite AMITHYA Hotel Surabaya
Grand Darmo Suite AMITHYA Hotel
Grand Darmo Suite AMITHYA Surabaya
Grand Darmo Suite AMITHYA
Grand Darmo Suite by AMITHYA Hotel
Grand Darmo Suite by AMITHYA Surabaya
Grand Darmo Suite by AMITHYA Hotel Surabaya

Grand Darmo Suite by AMITHYA Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 17 out of 55 reviews
Rating 8 - Good. 28 out of 55 reviews
Rating 6 - Okay. 6 out of 55 reviews
Rating 4 - Poor. 3 out of 55 reviews
Rating 2 - Terrible. 1 out of 55 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
We didn't get the towel if we didn't ask for it. The hair shampoo was empty at the bath. The check out time took a long time. Everything else was nice.
Stayed 2 nights in Nov 2019

8/10 Good

Thananlak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

8/10 Good

shen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

HI

Liked: Cleanliness, staff & service
Pretty calm place. Hotel staff was nice. Just one thing I was surprised is genitor has been swiping the floor until the breakfast. Plates are piled 20cm up on the floor and those buffet pans are not covered. Nobody wants to eat dusty breakfast. Better than nothing tho.
Stayed 1 night in Nov 2018

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth staying :))
Hotel was good clean convenient. Not too expensive! Maybe breakfast can improve a little more.
Stayed 4 nights in Oct 2018

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the stay
Great hotel with excellent service. I was able to check-in shortly after noon. Big, well-equipped, comfortable and sunny studio with floor-to-ceiling window offering wonderful city view. Decent pool. Wonderful buffet breakfast with lots and lots of choices. The restaurant and bar is very good, with inexpensive food and drinks. I was given a room with a door connected to another room, and privacy became an issue as it was super thin and let all the noises of the neighbors in; but the other aspects of the hotel were really great. The city park in front of the hotel is really nice and surrounded by restaurants, eateries and cafes, including an interesting dining complex across the road from the park which seemed to be open 24/7.
Stayed 1 night in Sep 2018

10/10 Excellent

Victor, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a memorable stay. Warm hospitality. Value for money. Will definitely return.
Stayed 2 nights in Sep 2018

10/10 Excellent

Dick

Short stay
Friendly staff, spacious room but breakfast spread is a bit disappointing.
Stayed 1 night in Aug 2018

6/10 Okay

SK, Malaysia

Disliked: Cleanliness
Overall its about how a 4 start hotel should not be. This was more like a 2 or a 3 star hotel. Room was dirty, had to change bed sheet twice as there were dark big patch Room service was a long wait on my first day around 40 minutes for a fried rice Air conditioning in room was also bad, technician took whole 1 hour to repair, but the room was still warm after the repair. Would not go to this hotel again.
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location with food stall around the vicinity
Stayed 1 night in Jul 2018

6/10 Okay

Matthew , Surabaya, Indonesia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Grand Darmo, not so grand..
This old apartment building was made into a thin walled, thin window hotel. Its noisy, and not restful. It has a 4 srat rating, but really its a 2.5-3 star. Search another booking if you are considering Grand Darmo.
Stayed 1 night in May 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service
Decent hotel let down by poor service
I'll try to be fair with my review. This is a decent hotel - facilities and location wise, it's not bad. Not quite as near the heart of the city, but close enough that getting anywhere is just a 10-20 minute ride in the usual traffic. Wifi isn't great, but that's par for the course with Indonesia as well. Where I think this hotel fell short was when they made a mistake, and yet expected us to pay for that mistake. I initially booked a room for 4 nights, but afterward changed the booking to 3 nights with a gap in the middle to make a day trip to Jogja. Upon check in, they told us that our booking was for 4 nights. This was odd, but after asking them to check, they confirmed that it was 4 nights. Feeling uneasy, we checked again on the second night, to be told again, that our booking was for four nights. As such, we left our stuff in the hotel room when we left to Jogja. On our return, they told us that after checking - our booking was indeed for 3 nights. As such, if we wanted to stay the 4th night we'd have to pay for it - even though they had repeatedly told us that our booking was four nights. It was a long day, and we were annoyed and decided we'd rather not give the hotel any further business so we went to another hotel nearer to the airport. TL;DR Hotel tells us we had a four night booking when we only had three. We take them at their word, and they eventually try to charge us for the fourth night anyway.
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness
Should care about the taste of the food
Not so comfort as its class (Executive Room in Penthouse)....

8/10 Good

Anita, Stuttgart Germany

Liked: Staff & service, property conditions & facilities, room comfort
Loud surrounding because of a moschee Big room, small restroom Breakfast was really good Good for business
Stayed 4 nights in Feb 2018

10/10 Excellent

Nick, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above Expectation
Room is clean and in good condition. A pleasant stay :)
Stayed 2 nights in May 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness

8/10 Good

Hector, ventura ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to anywhere
Only regret, bellman not available at check in tha second time of my stay. Front desk attendant not very nice ( male ) other than that my stay was pleasant, but I will stay again I really like tha location, and it shows, I stay there twice during my vacation.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went to stay at the hotel for a short transit, arrived pretty late at the hotel (10 PM) so not many things can be done in the hotel. However, we managed to taste the breakfast buffet in the morning. It was dominated by traditional Indonesian breakfast which foreign tourist may not be to familiar with. We had a good meal, and the table was long enough to accommodate our family of 6 and we had a good time together in the hotel though it was pretty short. The staff was very friendly and accommodating, well trained and efficient in their approach and work. Overall, it was a good experience for us. The hotel also looked clean and well taken care, especially the bed that we use was very comfortable, big and warm. What we didnt really enjoy however is the cigarette smoke that was quite unpleasant during our breakfast time since there are those who are smoking nearby the place we sat. This is a problem that we find quite disturbing especially since we are family travelling with young children. However, we do notice that this problem is not unique to the hotel, but rather a common practice in Indonesia where people are literally can smoke cigarettes everywhere including in confined space and even air conditioned room. However, if there is something that can be done by the Hotel Management, it may bring more customer or guest to the hotel. Second, perhaps the management can consider providing more variety of western breakfast beyond bread and cereal, such as sausages, pasta, or fries

10/10 Excellent

Darvin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are stalls in front. Open till late.
Staff are friendly and helpful. There are stalls selling local foods in front of the hotel. They are open till late. Good location too...

10/10 Excellent

paul, victoria bc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for price staff extremely pleasant
Well priced hotel with spacious rooms Will definitely be my place to stay in Surabaya

8/10 Good

rick, sg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Good people , nice area And very convenient with good room And friendly staff

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
All good

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sep 1-5 stay @ Grand Darmo
Nice 4 star hotel. Great breakfast. Friendly staff. Negative: Front desk couldn't break 100,000 IDR into smaller bills.