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Grand Swiss-Belhotel Darmo

4.0 star property

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Photo gallery for Grand Swiss-Belhotel Darmo

In-room safe, free WiFi
Terrace/patio
Business Double Room | Living area | 42-inch Smart TV with cable channels, pay movies
Indoor pool, outdoor pool
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • Housekeeping

Explore the area

Map
21 Jl. Bintoro, Surabaya, Jawa Timur, 60264
  • Surabaya Zoo
    ‪13 min walk‬
  • Tunjungan Plaza
    ‪3 min drive‬
  • Surabaya Plaza Shopping Mall
    ‪4 min drive‬
  • Surabaya (SUB-Juanda)
    ‪33 min drive‬

Room options

View all photos for Deluxe Double Room

In-room safe, free WiFi

Deluxe Double Room

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

In-room safe, free WiFi

Executive Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Double Room

In-room safe, free WiFi

Grand Double Room

  • 1012 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, free WiFi

Deluxe Twin Room

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Double Room

In-room safe, free WiFi

Business Double Room

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

In-room safe, free WiFi

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe Room

In-room safe, free WiFi

Executive Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite Room

In-room safe, free WiFi

Business Suite Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

In-room safe, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Suite Room

In-room safe, free WiFi

Grand Suite Room

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

In-room safe, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 King Futons

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About this property

Grand Swiss-Belhotel Darmo

4-star Surabaya hotel close to Tunjungan Plaza
A full-service spa, an indoor pool, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a restaurant, a bar/lounge, and a snack bar/deli are onsite.
Grand Swiss-Belhotel Darmo offers 227 accommodations with safes and slippers. 42-inch Smart televisions come with cable channels and pay movies.

Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. This Surabaya hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sangawan Spa. Services include massages. The spa is open daily.
In addition to a full-service spa, Grand Swiss-Belhotel Darmo features an indoor pool and an outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Surabaya hotel also offers a rooftop terrace, spa services, and coffee/tea in a common area. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Grand Swiss-Belhotel Darmo has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Grand Swiss-Belhotel Darmo has a restaurant on site.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 225,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Indoor pool
  • Outdoor pool

Family friendly

  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (79 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • Pay movies

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 500000 per accommodation, per stay
  • Airport shuttle transfer per adult: IDR 450000 (one-way)
  • Airport shuttle transfer per child: IDR 0 (one-way)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 225000 per person
  • Airport shuttle fee: IDR 480000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: IDR 480000 (one-way), (from 6 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Swiss Belhotel Darmo
Swiss Belhotel Darmo Surabaya
Grand Swiss-Belhotel Darmo Hotel
Grand Swiss-Belhotel Darmo Surabaya
Grand Swiss-Belhotel Darmo Hotel Surabaya

Grand Swiss-Belhotel Darmo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 5 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

6/10 Okay

Mary

Liked: Cleanliness, staff & service, room comfort
Excellent hotel in quiet area
Generally excellent but one of the reading lights didn't work. Nor did the tv have any provision beyond subscription services.
Stayed 2 nights in Jul 2024

10/10 Excellent

Pieter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the free upgrade to the suite. It was very spacious.
Stayed 1 night in Jun 2024

8/10 Good

Fayol

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Main reason to book this hotel is its pretty new& clean, staffs are very friendly & helpful, bed is very comfortable, breakfast have lots of variety to choose from. The only drawback is check-in process very slow (the front deck personnel lack of experience)
Stayed 1 night in Jun 2024

10/10 Excellent

Dwi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love all design of the hotel, simple and feels comfortable staying 🙂
Stayed 2 nights in May 2024

10/10 Excellent

Lai Yeow

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Got interconnecting King & Deluxe Rooms for my family. Deserving of a 5star for the price point. Rooms and toilets were modern and clean, beds/pillows comfortable, just 10mins drive from the big Tunjungan Mall, Service staff attentive and polite. They went out of their way to search up massage parlours that we can go to since it is not available at hotel. Breakfast spread was good too. Our only grouse is that almost the whole bathroom gets wet due to the open concept shower area. Will certainly be back when next in Surabaya.
Stayed 1 night in Mar 2024

10/10 Excellent

Manwa

Stayed 2 nights in Mar 2024