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High Point Serviced Apartment

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for High Point Serviced Apartment

Lobby
Indoor pool, outdoor pool
Desk, soundproofing, bed sheets
Coffee shop
Fitness studio

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Gym
  • Room service
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

Map
Jl. Siwalankerto No.161-165, Surabaya, East Java, 60236
  • Petra Christian University
    7 min walk
  • City of Tomorrow
    4 min drive
  • Al Akbar Mosque
    9 min drive
  • Surabaya (SUB-Juanda)
    21 min drive

Room options

View all photos for Superior Double Room

Superior Double Room | Desk, soundproofing, bed sheets

Superior Double Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Desk, soundproofing, bed sheets

Superior Twin Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | Desk, soundproofing, bed sheets

Deluxe Room

  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

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Parking included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (16)
The price is $18
per night
$22 total
includes taxes & fees
Jan 7 - Jan 8
Zest Jemursari by Swiss-Belhotel International

About this property

High Point Serviced Apartment

3.5-star Surabaya hotel walkable to Petra Christian University
This smoke-free hotel features an indoor pool, an outdoor pool, and a fitness center. Self parking is free. Additionally, a meeting room, laundry facilities, and ATM/banking services are onsite. Limited housekeeping is available.
High Point Serviced Apartment offers 54 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, High Point Serviced Apartment provides an outdoor pool and a fitness center. This Surabaya hotel also offers laundry facilities, room service (during limited hours), and an ATM. Complimentary self parking is available on site.

High Point Serviced Apartment is a smoke-free property.

Onsite venue - café.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Parking and transportation

  • Free self parking on site

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 300000.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Property is also known as

High Point Serviced Apartment Hotel Surabaya
High Point Serviced Apartment Hotel
High Point Serviced Apartment Surabaya
High Point Serviced Apartment
High Point Serviced Surabaya
High Point Serviced Apartment Hotel
High Point Serviced Apartment Surabaya
High Point Serviced Apartment Hotel Surabaya

High Point Serviced Apartment Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 13 reviews" "
Rating 8 - Good. 5 out of 13 reviews" "
Rating 6 - Okay. 5 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 3 out of 13 reviews" "

6.8/10

Cleanliness

5.8/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Alberta, australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was dirty, no wifi, dirty sheets
Checked out after one night, not for travelers, maybe a local wouldn't mind it but it's not in a good location. Don't believe their website pictures. My friend and I had booked for three nights and ended up staying just one. Plus when booking, it said pay deposit and reminder on arrival, but they had withdrawn the full amount from my account within 2 days of booking. We tried to contact them 3 times via email before traveling there but it was not a working email for my friend, for me, I just didn't get a reply. Bugs on the bed. The bathroom was just so damaged. I want my money back. They refused, they said it is up to wotif to refund the other 2 nights.
Stayed 3 nights in Jul 2017

8/10 Good

LISUNG

Liked: Staff & service, room comfort
Spacious, bright, inexpensive
The price is cheap. Check-in was quick. My apartment on 15th floor is spacious, bright and has a great view, there are a lot of desk space and shelves to put things,and the bed is big and comfortable. There are too pools (one indoors and one outdoors). There are ATMs just downstairs and taxis always waiting in front. There were some problems and drawbacks in my apartment though: (1) No wifi -- The router was out of order and could not be fixed/replaced quickly, and it was impossible to connect to other routers. The staff proposed to change to another apt, but the one available was much smaller, so in the end I stayed in the same apt, but only after much time wasted. (2) The toilet was not cleaned -- it smelled terrible, and I had to clean it myself; but even after this, I still smelled bad. (3) Many small ants in the apartment. (4) There is a kitchen, but no stove, no fridge, and no utensiles at all, so basically it's more like a shelf with a washbasin. (5) The sockets are all placed in the wrong places: in the kitchen, no sockets near the work surface, the one for the non-existent fridge is high on the wall, therefore impossible to use it for the electric kettle; in the room, they are far from the desks and the bed.

6/10 Okay

Yuliana, Perth Aus

Liked: Cleanliness, staff & service, room comfort
Nice affordable hotel close to city center
I had no dramas with staff as they were cheerful and helpful The room was good value for money

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Kan anbefales
Venligt personale, rent og paent. Der er svimming pool, både ude og inde, og vaerelser er store og nydelige. Beliggenheden er ikke den mest spaendende, men hvad kan man forlange i Surabaya: en kaotisk by!
Stayed 1 night in Mar 2018

6/10 Okay

YIYOUNG

Disliked: Cleanliness, room comfort
전반적으로 청결하지는 않으나 침구류는 깨끗했음. 대학교 근처라서 식당과 카페가 많음. 와이파이 양호함. 푸라바야 버스터미널까지 택시미터기로 36k나옴.(기사가 좀 돌아서감) 정말 하루 잠시묵는걸로는 괜찮으나 장기투숙하기에는 아늑하지 못함. 여자 리셉션 스텝은 친절함.

8/10 Good

miftachul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High point apartemen hotel dg harga terjangkau
Salam menginap kami sekeluarga bisa menikmati pemandangan kota sekitar hotel

2/10 Terrible

Lisien, Lelystad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
De appartement is zo onveilig en onhygiënisch.
Wij gingen alleen de appartement of de kamer gekeken, daarna gingen wij weer weg op zoek naar andere hotel. Omdat de kamers waren zo onhygiënisch en de omgeving was onveilig.

8/10 Good

roeli, jakarta indonesia

Liked: Cleanliness, staff & service, room comfort
floor drain kurang lancar, ngegenang air lama keringnya

8/10 Good

Made, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget hotel bagus..
Secara keseluruhan cukup baik. Ada kolam renang. Parkiran cukup luas. Ada foodcourt. Hanya saja AC kurang dingin, pintu agak seret, nyangkut di lantai. Kurang maintenance aja.

6/10 Okay

Ryuichiro, 日本

空港に近い。
中心部から遠いが快適に過ごせた。

6/10 Okay

Ryuichiro, 日本

空港に近い。
市街中心部からは離れているが、清潔。静か。

6/10 Okay

Ryuichiro, Japan

Liked: Cleanliness, room comfort
Disliked: Staff & service
値段の割にはきれい。ただし、冷蔵庫はない。
冷蔵庫がないのがたまにきず。ルームサービスにもビールはありません。部屋は清潔だし、上の階の部屋なら騒音もない。ただし、エアコンの室外機がけっこううるさいです。中心部に出るにはタクシーを使う必要があります。

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Deposit yang diluar nalar
Sewaktu kami registrasi untuk check in, kami diminta deposit 1.5 x harga kamar yang kami akan sewa. dengan alasan untuk jaminan kunci kartu. apakah ini memang policy hotel ini? ini tidak masuk diakal, menurut saya, deposit nya senilai tersebut. kebanyakan hotel meminta deposit sekitar 50rb - 100rb untuk jaminan kunci kartu. sehingga kami sempat komplain ke receptionist, dan mereka tidak bisa berbuat banyak karena tidak ada MOD. Secara umum kualitas baik. tapi kondisi seperti diatas yang membuat kamu tidak nyaman.