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Java Paragon Hotel and Residences

4.0 star property

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Photo gallery for Java Paragon Hotel and Residences

Lobby lounge
Exterior
Executive Suite Room | 1 bedroom, down comforters, Select Comfort beds, in-room safe
Apartment 3 Bedrooms Suite | Private kitchen | Fridge, coffee/tea maker, electric kettle, paper towels
Apartment 3 Bedrooms Suite | 1 bedroom, down comforters, Select Comfort beds, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Spa
  • Bar
  • Pool
  • Gym
  • Room service
$43
includes taxes & fees
Sep 6 - Sep 7

Explore the area

View in a map
Jl. Mayjen Sungkono No 101-103, Surabaya, East Java, 60256
  • Surabaya Zoo
    ‪3 min drive‬
  • Pakuwon Mall
    ‪5 min drive‬
  • Tunjungan Plaza
    ‪7 min drive‬
  • Surabaya (SUB-Juanda)
    ‪20 min drive‬

Room options

View all photos for Executive Suite Room

Executive Suite Room | 1 bedroom, down comforters, Select Comfort beds, in-room safe

Executive Suite Room

  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Size Room

Deluxe King Size Room | 1 bedroom, down comforters, Select Comfort beds, in-room safe

Deluxe King Size Room

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Premier

Deluxe Twin Premier | 1 bedroom, down comforters, Select Comfort beds, in-room safe

Deluxe Twin Premier

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Size Room

1 bedroom, down comforters, Select Comfort beds, in-room safe

Superior King Size Room

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Premier

Deluxe King Premier | 1 bedroom, down comforters, Select Comfort beds, in-room safe

Deluxe King Premier

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Superior King Size Room

Executive Superior King Size Room | 1 bedroom, down comforters, Select Comfort beds, in-room safe

Executive Superior King Size Room

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment 2 Bedrooms Suite

Apartment 2 Bedrooms Suite | Living area | 32-inch LCD TV with cable channels, TV

Apartment 2 Bedrooms Suite

  • 1765 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Deluxe Twin Room

Executive Deluxe Twin Room | 1 bedroom, down comforters, Select Comfort beds, in-room safe

Executive Deluxe Twin Room

  • 312 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment 3 Bedrooms Suite

Apartment 3 Bedrooms Suite | Living area | 32-inch LCD TV with cable channels, TV

Apartment 3 Bedrooms Suite

  • 1797 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds OR 2 Twin Beds

View all photos for Executive Deluxe King Size Room

Executive Deluxe King Size Room | 1 bedroom, down comforters, Select Comfort beds, in-room safe

Executive Deluxe King Size Room

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Premier

Superior King Premier | 1 bedroom, down comforters, Select Comfort beds, in-room safe

Superior King Premier

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, down comforters, Select Comfort beds, in-room safe

Deluxe Twin Room

  • 312 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Java Paragon Hotel and Residences

4-star Surabaya hotel with restaurant
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Java Paragon Hotel and Residences offers 230 air-conditioned accommodations with safes and complimentary newspapers. Select Comfort beds feature down comforters. 32-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include massages.
In addition to a full-service spa, Java Paragon Hotel and Residences features an outdoor tennis court and an outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 4618 square feet (429 square meters) include conference space. This family-friendly hotel also offers a children's pool, a fitness center, and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Java Paragon Hotel and Residences has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:00 AM.
The Cafe - This restaurant serves breakfast, lunch, and dinner.
The Avenue Lounge and Bar - This lobby lounge serves light fare only. Happy hour is offered.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (IDR 50,000 per stay)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 175,000 for adults and IDR 175,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Avenue Lounge and Bar
  • The Cafe

Things to do

  • Basketball
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4,618 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
5 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 370000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 300000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 175000 for adults and IDR 175000 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: IDR 300000 (one-way), (up to 11 years old)
  • Valet parking fee: IDR 50000 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: IDR 370000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hotel Java Paragon
Java Paragon
Java Paragon Hotel
Java Paragon Hotel Surabaya
Java Paragon Surabaya
Paragon Java
Java Paragon Hotel & Residences Surabaya
Java Paragon Hotel And Residences
Java Paragon Hotel Residences
Java Paragon And Residences
Java Paragon Hotel and Residences Hotel
Java Paragon Hotel and Residences Surabaya
Java Paragon Hotel and Residences Hotel Surabaya

Java Paragon Hotel and Residences Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 41 out of 148 reviews
Rating 8 - Good. 71 out of 148 reviews
Rating 6 - Okay. 27 out of 148 reviews
Rating 4 - Poor. 5 out of 148 reviews
Rating 2 - Terrible. 4 out of 148 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very friendly staff. Incredible breakfast buffet!
Stayed 2 nights in Aug 2024

10/10 Excellent

Marvin, Naples

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The property is highly recommended. We will definitely be back in the future.
Stayed 5 nights in Jul 2024

10/10 Excellent

Marvin, Naples

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Suharno

Liked: Cleanliness, amenities, property conditions & facilities
Keep up the great work team!
Stayed 1 night in Jan 2024

8/10 Good

Mejani

Stayed 1 night in May 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service

Surabaya Trip 14 - 21 Dec 2019

Due to fabrication work at hotel, the smell from paint work affected our stay, great breakfast buffet spread, excellent services, definitely I will come back again
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2019

10/10 Excellent

Aw

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

6/10 Okay

Benny

Liked: Staff & service, amenities
People were very friendly and eager to make sure your stay was pleasant. However the rooms( at least the one we're stayed in) was in poor condition, both showers were in disrepair. Water damage in bathrooms. String smell of sewage. They were clean enough but a little rough.
Stayed 8 nights in Nov 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
very dirty room,specially the windows painting is peeling of at the wall
Stayed 2 nights in Jul 2019

8/10 Good

Ravi Anantha

Liked: Staff & service, room comfort

Could have better value for the money paid.

It was quite a good property; we stayed in the residences part of the hotel and the residence was OK so-so and didn't justify the price we paid, in terms of the decor and facilities. It was quite large and all, but didn't seem worth the S$325 we paid for one night.
Stayed 1 night in Jun 2019

10/10 Excellent

Cj, Seattle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at Java for more than several years. I like the new lobby area after remodeling. Safe and near shopping mall. Good restaurant option
Stayed 2 nights in Jun 2019

8/10 Good

Dianah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu is almost the same every day. At least 30% different from the previous day
Stayed 4 nights in Mar 2019

8/10 Good

Dianah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

timothy

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Great service, but..

Service was excellent, food was also good. The place needs a facelift in the rooms, water out of the shower was cloudy. WiFi was a bit sketchy.
Stayed 2 nights in Feb 2019

8/10 Good

Bolar Abdul

Liked: Cleanliness, room comfort

Luxurious, Comfortable at very Affordable price

Good Experience
Stayed 3 nights in Jan 2019

10/10 Excellent

John, Delta, BC

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed with customer service. The expedia web site stated free airport transfer but when we contacted the property to arrange airport pick up, they sent an email with prices we would have to pay for the transfer. We replied saying it says it is included and they agreed to pay the airport to hotel transfer but we would have to pay the return trip to the airport. When we showed them the web site stating free transfers, they agreed to pay it both ways. The hotel was basic but nice. Walking distance to a mall.
Stayed 1 night in Jan 2019

8/10 Good

Roger J M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

10/10 Excellent

cj, seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly staff and she went extra mile for quick check in for me. i really appreciated it after a long travel. remodeling the lobby now. the rooms can use some update.
Stayed 2 nights in Jul 2018

8/10 Good

low

Liked: Staff & service, room comfort
Nice hotel but housekeeping can be improved. Stains marks in toilets and towels not so clean
Stayed 1 night in Jul 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely amazing hotel

We checked in around dinner and only stayed the one night, but it was a very luxurious accommodation. The staff was very nice and helpful. We also had dinner at the hotel that night and then breakfast the next morning before heading out and both were amazing. The breakfast had a huge selection of different foods to choose from and all were good. I highly recommend this hotel.
Stayed 1 night in Dec 2017

8/10 Good

Thomas

Liked: Staff & service
Disliked: Property conditions & facilities

Ok stay

Rooms need to be renovated, pricing hit the mark.
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Stayed in the service apartment. It wad spacious and clean, just looks a little run down.
Stayed 1 night in Jul 2017

6/10 Okay

Ardi

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2017