This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Kokoon Hotel Surabaya offers 87 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers and slippers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Kokoon Hotel Surabaya features an outdoor pool and a fitness center. 2 meeting rooms are available. This Surabaya hotel also offers a terrace, concierge services, and laundry facilities. Onsite self parking is complimentary.
Kokoon Hotel Surabaya has designated areas for smoking.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
The Arch Bistro - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Languages
English, Indonesian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 100,000 for adults and IDR 50,000 for children
A restaurant
Restaurants on site
The Arch Bistro
Things to do
Gym
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
2 meeting rooms
Outdoors
Pool loungers
Terrace
Spa
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Banquet hall
Built in 2017
Designated smoking areas
Room amenities
Bathroom
Shampoo
Shower
Slippers
Soap
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
More
Air conditioning
Desk
Laptop workspace
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: IDR 100000 per stay
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately IDR 100000 for adults and IDR 50000 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
Pool access available from 6:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Kokoon Hotel Surabaya Hotel
Kokoon Hotel Surabaya Surabaya
Kokoon Hotel Surabaya Hotel Surabaya
Kokoon Hotel Surabaya Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel was quite nice. However, the air-conditioning was insufficient for the heat outside. Air conditioning systems in this country are inadequate for the environment, at least in comparison to USA, if we stayed longer, we would’ve purchased a fan, which I think would’ve made it much nicer.
Great hotel and breakfast for the price. Location is a bit far from center and sites except the independence monument, so had to take a Grab to get anywhere. A fridge would be nice. Not many dining options nearby but hotel has a restaurant and the food was good.
Staff were very friendly and helpful. Breakfast had good variety and it was good. The bed sheets had some small stains but the room was overall clean. Shower gel was very limited, not enough. The area was very quiet with extremely limited options for dinner nearby.
Very cosy hotel complete with all basic facilities. The restaurant served very good food and the staff are very helpful and courteous.
Our room was quite big and the bed was very comfortable.
I like the Hotel location, it is silence in the night. Hotels facilities are all very well maintain. Hotel service is the best ever. Specially for the staff named Ms.Mega, she serve both me and colleague very well from Dining hall to front desk. Her friendly attitude, polite and patient impress both us a lot.