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Kokoon Hotel Surabaya

3.0 star property

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Photo gallery for Kokoon Hotel Surabaya

Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, sun loungers
Reception
Front of property
Breakfast, lunch and dinner served
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
$29
includes taxes & fees
Jan 7 - Jan 8

Explore the area

View in a map
JALAN SLOMPRETAN NO. 26, Surabaya, SURABAYA, 60161
  • Place, Pasar Atum Mall
    ‪6 min walk‬
  • Place, Red Bridge
    ‪8 min walk‬
  • Place, Chinatown
    ‪11 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪27 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room (Plus)

Superior Twin Room (Plus) | Premium bedding, desk, soundproofing, free WiFi

Superior Twin Room (Plus)

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, desk, soundproofing, free WiFi

Deluxe Room

  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Room amenity

Family Room

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed

Junior Suite

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed, Pool View

  • 213 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Kokoon Hotel Surabaya

3-star Surabaya hotel close to Tunjungan Plaza
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, concierge services, and dry cleaning.
Kokoon Hotel Surabaya offers 87 air-conditioned accommodations with complimentary bottled water and slippers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Kokoon Hotel Surabaya features an outdoor pool and a fitness center. 3 meeting rooms are available. This business-friendly hotel also offers spa services, a terrace, and concierge services. Onsite self parking is complimentary.

Kokoon Hotel Surabaya has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
The Arch Bistro - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 120,000 for adults and IDR 60,000 for children
  • A restaurant

Restaurants on site

  • The Arch Bistro

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 100000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 120000 for adults and IDR 60000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Kokoon Hotel Surabaya Hotel
Kokoon Hotel Surabaya Surabaya
Kokoon Hotel Surabaya Hotel Surabaya

Kokoon Hotel Surabaya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 8 out of 14 reviews
Rating 8 - Good. 4 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a very nice and ex colonial hotel with vintage history appearance and a delicious breakfast and lovely swimming pool amd very helpful staff. My only minus is that there was no fridge in my hotel room and that the surrounding area around the hotek feels very unsafe at night but i cannot fault the hotel for this. All in all a positive experience.
Stayed 8 nights in Jul 2025

6/10 Okay

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a dirty industrial area with limited dining. No refrig in the room. No hot water for the shower. Nice staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

Andrew, Burleson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice, the bed was comfortable, and the room was very clean.
Stayed 8 nights in Sep 2024

10/10 Excellent

Othman

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
I like the concept & decor of the hotel. Room is simple yet functional
Stayed 1 night in Jul 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was quite nice. However, the air-conditioning was insufficient for the heat outside. Air conditioning systems in this country are inadequate for the environment, at least in comparison to USA, if we stayed longer, we would’ve purchased a fan, which I think would’ve made it much nicer.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and breakfast for the price. Location is a bit far from center and sites except the independence monument, so had to take a Grab to get anywhere. A fridge would be nice. Not many dining options nearby but hotel has a restaurant and the food was good.
Stayed 2 nights in May 2023

8/10 Good

Patricia

Traveled with partner
Liked: Staff & service, property conditions & facilities
Staff were very friendly and helpful. Breakfast had good variety and it was good. The bed sheets had some small stains but the room was overall clean. Shower gel was very limited, not enough. The area was very quiet with extremely limited options for dinner nearby.
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cosy hotel complete with all basic facilities. The restaurant served very good food and the staff are very helpful and courteous. Our room was quite big and the bed was very comfortable.
Stayed 4 nights in Aug 2019

10/10 Excellent

Frans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Gin Lam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOOD HOTEL & BEST SERVICE

I like the Hotel location, it is silence in the night. Hotels facilities are all very well maintain. Hotel service is the best ever. Specially for the staff named Ms.Mega, she serve both me and colleague very well from Dining hall to front desk. Her friendly attitude, polite and patient impress both us a lot.
Stayed 1 night in Jun 2019

4/10 Poor

Timothee

Liked: Property conditions & facilities
Disliked: Staff & service
La chambre était propre mais le personnel ne prend pas vraiment en compte les remarques. Dans l'ensemble déçu par le personnel.
Stayed 4 nights in Sep 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Hotel
Stayed 1 night in Oct 2022

8/10 Good

frederic, saint leu

Liked: Staff & service, amenities, property conditions & facilities
Bon hôtel avec décor très original et de bon goût - années 1970 Chambre très spacieuse Grande piscine Rien à voir autour
Stayed 2 nights in Jul 2022