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Mercure Surabaya Manyar

3.0 star property

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Photo gallery for Mercure Surabaya Manyar

Exterior
Executive Suite, 1 Queen Bed with Sofa bed | Living area | Flat-screen TV
Exterior
Minibar, in-room safe, desk, laptop workspace
Executive Suite, 1 Queen Bed with Sofa bed | Living area | Flat-screen TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
Jl. Manyar Kertoarjo No. 44, Mulyorejo, Surabaya, East Java, 60116
  • Surabaya Plaza Shopping Mall
    ‪4 min drive‬
  • Galaxy Mall
    ‪4 min drive‬
  • Tunjungan Plaza
    ‪4 min drive‬
  • Surabaya (SUB-Juanda)
    ‪39 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed, City View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed, City View

  • 204 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, City View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed, City View

  • 204 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Twin Room, City View

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room, City View

  • 279 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Deluxe Room, 1 Twin Bed, City View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 Twin Bed, City View

  • 279 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Executive Suite, 1 Queen Bed with Sofa bed

Executive Suite, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 Queen Bed with Sofa bed

  • 462 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Four Points by Sheraton Surabaya, Tunjungan Plaza

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (276)
The price is $73
per night
$88 total
includes taxes & fees
Apr 9 - Apr 10
Four Points by Sheraton Surabaya, Tunjungan Plaza

About this property

Mercure Surabaya Manyar

3-star Surabaya hotel with restaurant
This smoke-free hotel features a restaurant, a snack bar/deli, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and a meeting room are onsite. Change of towels is available on request.
Mercure Surabaya Manyar offers 90 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This Surabaya hotel also offers a garden, coffee/tea in a common area, and concierge services. Onsite self parking is complimentary.

Mercure Surabaya Manyar is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Mercure Surabaya Manyar has a restaurant on site.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: IDR 106,480 for adults and IDR 53,240 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately IDR 106480 for adults and IDR 53240 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Mercure Surabaya Manyar Hotel
Mercure Surabaya Manyar SURABAYA
Mercure Surabaya Manyar Hotel SURABAYA

Mercure Surabaya Manyar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 8 out of 12 reviews
Rating 8 - Good. 2 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Sherlly

Liked: Staff & service, amenities, property conditions & facilities
I don’t like only the towel is too old and discoloured( not white) anymore.
Stayed 1 night in Nov 2024

10/10 Excellent

Marco

Stayed 2 nights in Nov 2024

8/10 Good

Yee Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Andre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, Friendly& Trustworthy Staff :)
Nice, clean, located at the center of city, staff are friendly and trustworthy, left my watch in the room when check out but it is safely returned
Stayed 1 night in Nov 2023

10/10 Excellent

Lilyanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel. Staff is very friendly and helpful. There are many restaurants and supermarket nearby within walking distance. The only issue we have was that they provide drinking water in refiilable pitcher in the rooms.
Stayed 2 nights in Jun 2023

10/10 Excellent

HIDEKI, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

RYOICHI, Fukuoka City

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Dec 2024

10/10 Excellent

TOMOAKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Taizo

Business traveler
Liked: Cleanliness, staff & service, amenities
good staff
Stayed 2 nights in Jul 2024

2/10 Terrible

Juan

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
The Hotel needs to be updated, its old and in bad maintained situation
Stayed 2 nights in Jul 2024

10/10 Excellent

Ester

Stayed 1 night in Mar 2024

10/10 Excellent

Ester

Stayed 1 night in Feb 2024