*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Mercure Surabaya Grand Miram features an outdoor pool and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered each day. A computer station is located on site and wired and wireless Internet access is complimentary.
Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a children's pool, a spa tub, and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site, along with a car charging station.
Mercure Surabaya Grand Miram is a smoke-free property.
- Library
- Picnic area
- Organic food
- Number of outdoor pools - 1
- Number of hot tubs - 1
- Elevator
- Locally-owned & organized tours & activities
- Fitness facilities
- Showcase for local artists
- Locally-sourced food on site (80% or more)
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- All property's electricity comes from renewable sources
- Business center
- Porter/bellhop
- Vegan menu options available
- Express check-out
- Vegetarian menu options available
- Free self parking
- Bulk dispenser for toiletries
- Dry cleaning/laundry service
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Valet parking (surcharge)
- Biodegradable/compostable stirrers
- Computer station
- No single-use plastic straws
- Biodegradable/compostable straws
- Wheelchair accessible
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Free reception
- Terrace
- Luggage storage
- Hair salon
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Conference center
- Snack bar/deli
- Shopping on site
- Total number of rooms - 257
- Number of floors - 14
- Number of buildings/towers - 2
- Airport transportation (surcharge)
- Fireplace in lobby
- Barbecue grill(s)
- Coffee/tea in common areas
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Full-service spa
- Spa treatment room(s)
- Grocery/convenience store
- Meeting rooms
- Tours/ticket assistance
- Electric car charging station
- Free WiFi
- Pool sun loungers
- Sauna
- Vegetable garden
- Health club
- Free wired internet
- Smoke-free property
- Number of coffee shops/cafes - 1
- Children's pool
- RV, bus, truck parking
- Safe-deposit box at front desk
- Spa services on site
- Breakfast available (surcharge)
- Number of restaurants - 3
- Ballroom
- Banquet hall
- Laundry facilities
- Vending machine
- Vegetarian breakfast available
- Television in common areas
- Wedding services
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Soundproofed rooms
- Grocery/convenience store
- Snack bar/deli
- Laundry facilities
- Playground on site
- Refrigerator
- Free cribs/infant beds
Room Amenities
Mercure Surabaya Grand Miram offers 257 accommodations with fireplaces and free minibar items. Beds feature premium bedding. LED televisions come with cable channels. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
- Television
- Cable/satellite TV service
- Alarm clock
- Free newspaper
- Refrigerator
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Fireplace
- Room service (24 hours)
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- High-speed internet access
- Soundproofed rooms
- Free bottled water
- Bidet
- Slippers
- Shower only
- Cable TV service
- Free WiFi
- Free wired internet
- TV size measurement: inch
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Minibar (stocked, free items)
- LED TV
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Housekeeping on request
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Parking
Free self parking , Valet parking (surcharge) , RV, bus, truck parking
Internet
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
A complimentary manager's reception is offered each day.
Trimurti Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Reservations are required.
Lan Hua Chinese Restoran - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Coffee Cafe - This café specializes in international cuisine and serves dinner only. A children's menu is available. Happy hour is offered. Open 24 hours. Open daily.
Ebisu - This restaurant specializes in Japanese cuisine and serves dinner only. A children's menu is available. Open daily.
24-hour room service is available.
Spa Services
The onsite spa has 7 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
- Hot stone massage
- Number of treatment rooms 7
- Couples treatment rooms
- Reflexology
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible parking
Nearby Activities
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
- Playground on site
- Golfing nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately IDR 135000 for adults and IDR 67500 for children
- Airport shuttle fee: IDR 220000 per vehicle (one way)
- Valet parking fee: IDR 30000 per day
- Rollaway bed fee: IDR 400000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Grey water recycling system
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Comprehensive food waste policy
Comprehensive recycling policy
Contactless check-out is available
Security system
Staffed front desk
Contactless check-in is available
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Carbon monoxide detector
Smoke detector
Service animals not allowed
Debit cards
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for IDR 400000.0 per night.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Contactless check-in and contactless check-out are available.
Hotel Names
- Mercure Hotel Surabaya
- Mercure Surabaya
- Surabaya Mercure
- Mercure Surabaya Hotel
- Mercure Surabaya Hotel Surabaya
- Mercure Surabaya Java
- Mercure Surabaya
- Mercure Surabaya Grand Miram Hotel
- Mercure Surabaya Grand Miram Surabaya
- Mercure Surabaya Grand Miram Hotel Surabaya
Hotel Reviews
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