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Midtown Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Midtown Hotel

Exterior
In-room safe, desk, free WiFi
Property amenity
Hallway
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
Jl. Basuki Rahmat 76, Surabaya, East Java, 60262
  • Tunjungan Plaza
    ‪6 min walk‬
  • Surabaya Plaza Shopping Mall
    ‪13 min walk‬
  • Submarine Monument
    ‪16 min walk‬
  • Surabaya (SUB-Juanda)
    ‪19 min drive‬

Room options

View all photos for Marvelous City View

Marvelous City View | View from room

Marvelous City View

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

In-room safe, desk, free WiFi

Superior Twin Room

  • 205 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Cool Room

Cool Room | City view

Cool Room

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Fabulous Twin Room

View from room

Fabulous Twin Room

  • 248 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, free WiFi

Superior Double Room

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Splendid Room

Splendid Room | In-room safe, desk, free WiFi

Splendid Room

  • 226 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Fabulous King Room

Fabulous King Room | In-room safe, desk, free WiFi

Fabulous King Room

  • Sleeps 3
  • 1 King Bed

About this property

Midtown Hotel

3.5-star hotel in Embong Kaliasin
This smoke-free hotel features a restaurant, 24-hour room service, and concierge services. Free WiFi in public areas and free valet parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Midtown Hotel offers 197 accommodations with washers/dryers and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Wired and wireless Internet access is complimentary. 5 meeting rooms are available. This business-friendly hotel also offers barbecue grills, multilingual staff, and concierge services. Complimentary self parking and valet parking are available on site.

Midtown Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
The Town Hall - Onsite restaurant.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 90,000 per person
  • A restaurant

Restaurants on site

  • The Town Hall

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 5 meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 18 floors
  • 2,012 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 90000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Midtown Hotel Surabaya
Midtown Surabaya
Midtown Hotel Surabaya, Java
Midtown Hotel Hotel
Midtown Hotel Surabaya
Midtown Hotel Hotel Surabaya

Midtown Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 29 out of 136 reviews" "
Rating 8 - Good. 75 out of 136 reviews" "
Rating 6 - Okay. 26 out of 136 reviews" "
Rating 4 - Poor. 5 out of 136 reviews" "
Rating 2 - Terrible. 1 out of 136 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

HENDRO

Business traveler
Disliked: Room comfort
Stayed 3 nights in May 2021

10/10 Excellent

MOHD, SURABAYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfast good service clean room easy can walk to tunjangan plaza, kfc, mcdonald's near all
Stayed 2 nights in Feb 2020

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Staff was friendly and courteous and my stay was enjoyable and comfortable. My only disappointment was the bathroom towels were old and worn out but clean.
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Its close to Tunjungan Plaza which add value to this hotel.
Stayed 1 night in Oct 2019

6/10 Okay

Donna

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Receptionist is not doing their job
The wall has lots of scratches and the floor is rough and old. I got some view facing the main road. That is a nice one. Really enjoy the view at night. There were waiting times to request for toilet paper. They just seems not doing a good service. Also, there was one time a driver ask the receptionist to call my room and they said no such a name stay in the hotel. This is ridiculous. The second time a driver ask the receptionist to call me and they did not call me and the driver had to wait for 3 hours at the lobby because he thought I was not ready. Can you believe that...3 hours? A really bad example on how the receptionist neglected their job and not even called my room. Can a management explain what is going on here?
Stayed 6 nights in Mar 2019

6/10 Okay

Song

Liked: Staff & service, property conditions & facilities
not bad
the towels were quite old, shower area does not drain so well. other than that it's good.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As usual no issues & room is fine. Staff is pleasant & okay.
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

10/10 Excellent

william, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to restuerants bars and shopping mall taxi's take you every where are cheeap
Stayed 3 nights in May 2018

6/10 Okay

Anita

Stayed 3 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, room comfort
Good place to stay with some minor problems
Great hotel, friendly staff, but with some problems, the shower head leaks and the AC remote button is broken
Stayed 1 night in Jun 2017

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, room comfort
Good stay with minor issue
It's a good hotel, very comfortable and the service is great. The only thing that can be improved is the maintenance of the hotel. The shower leaks and the button of the AC controller is broken
Stayed 1 night in Jun 2017

6/10 Okay

Samantha

Liked: Staff & service
Average room
Staff were helpful & quick to switch rooms for me after the airconditioning in my first room was found to be spoilt. The rooms were small, but decently clean. Hotel is located near Tunjungan Plaza. However my electric kettle was faulty. The shampoo & soap provided also smelled like dish soap, so i was glad i brought some on my own.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Area is convenient, close to shopping centre.
Need fitness facilities(gym), need mini bar in the room.

8/10 Good

Chichih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is very close to a huge mall, easy to fins cafe house, restaunrants, and shopping.

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, room comfort
Nice hotel in small space! Worth to grab it.
It was overall good and nice but have some wifi network and speed issue only. Less food variety option for vegetarian. But still worth to stay because of it descent look...!

6/10 Okay

KM, Spore

Liked: Staff & service
Convenient hotel walking distance to shopping mall
hotel lobby is rather small and squeezy the rest is acceptable

10/10 Excellent

Wee Sheng, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff with decent amenities.

10/10 Excellent

HENRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room lighting is rather dark.

8/10 Good

Marcellino

Liked: Cleanliness, staff & service, room comfort
The breakfast is very good with many varieties to offer. Both, continental and local food breakfast are available. The room service and housekeeping service are excellent. Kudos to Rezky (works at the restaurant) who was always busy during breakfast time to keep the dining area clean and always offer us for coffee with his smile. Kudos also for April (housekeeping service) who was always kind and with big smiles keeping our room tidy and clean during our stay Sep 23 - Oct 1 in room 903.

8/10 Good

Evi susanty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, decent pricing and cleanliness
It was a good stay overall however found stains on the bedsheet, I didn't bother to ask to change since it's already quite late by the time I saw it.

8/10 Good

Ken, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my seconds stay here.Location is great as malls and food is walking distance away. Hotel service is good as staff is very polite and helpful. Breakfast is ok.

8/10 Good

parwala yusuf, calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
it's good for the price,, very clean and staff so polite,,,recommended

8/10 Good

erik, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
Ok for budgeted hotel. Room were clean and tidy