*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. 6 meeting rooms are available. This business-friendly hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.
- Water dispenser
- Shopping mall on site
- Elevator
- 24-hour front desk
- Year Built - 1973
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Computer station
- Safe-deposit box at front desk
- Number of meeting rooms - 6
- Luggage storage
- Number of restaurants - 1
- Concierge services
- Conference center
- Shopping on site
- Ballroom
- Reception hall
- Laundry facilities
- Total number of rooms - 118
- Television in common areas
- Number of floors - 4
- Number of buildings/towers - 1
- Wedding services
Room Amenities
New Grand Park Hotel offers 118 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers with deep soaking bathtubs. Housekeeping is provided daily.
- Air conditioning
- Room service (limited hours)
- Television
- Daily housekeeping
- Private bathroom
- Free toiletries
- Desk
- Free bottled water
- Free WiFi
- TV size measurement: inch
- Deep soaking bathtub
- Bathtub or shower
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Wardrobe or closet
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , WiFi (surcharge)
Available in some public areas: Free WiFi
Food & Drink
Coffee Shop - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible parking
- Wheelchair-accessible path to elevator
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash deposit: IDR 200000 per accommodation, per night
- Administrative fee: IDR 50000 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Facilities fee: IDR 50000 per accommodation, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at noon
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Parties and events are allowed on site
Long-term renters welcome
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Parties and events are allowed on site. Long-term renters welcome.
Limited hot water onsite
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Cashless transactions are not available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Long-term renters welcome
Staff wears personal protective equipment
Mobile key entry is not available
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Events/parties allowed
Social distancing measures are in place
Contactless check-in is not available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Individually-wrapped food options are not available
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for IDR 200000.0.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
There is limited hot water on site.
Clothing is optional at this property.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
Alcohol is not permitted at this property.
Hotel Names
- New Grand Park Hotel Surabaya
- New Grand Park Hotel
- New Grand Park Surabaya
- New Grand Park
- New Grand Park Hotel Surabaya, Java
- New Grand Park Hotel Hotel
- New Grand Park Hotel Surabaya
- New Grand Park Hotel Hotel Surabaya
Hotel Reviews
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