8/10 Good
TIN TJUN, 香港新界
Feb 25, 2016
Liked: Cleanliness, staff & service
New Grand Park Hotel
3.0 star property
Choose dates to view prices
Photo gallery for New Grand Park Hotel
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Room service
- Parking included
- Laundry
- 24/7 front desk
- Housekeeping
- Air conditioning
Explore the area
Jl. Samudra 3-5, Surabaya, East Java, 60161
- Pasar Atum Mall3 min walk
- ITC Surabaya Mega Grosir5 min walk
- Red Bridge11 min walk
- Surabaya (SUB-Juanda)44 min drive
Room options
View all photos for Deluxe Double or Twin Room
Deluxe Double or Twin Room
- 301 sq ft
- Sleeps 2
- 1 Twin Bed
View all photos for Standard Double or Twin Room
Standard Double or Twin Room
- 301 sq ft
- Sleeps 2
- 1 Twin Bed
View all photos for Superior Room
Superior Room
- 301 sq ft
- Sleeps 2
- 1 Twin Bed
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About this property
New Grand Park Hotel
3-star Surabaya hotel connected to a shopping center, close to Tunjungan Plaza
Along with a restaurant, this hotel has a conference center and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
New Grand Park Hotel offers 118 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers with deep soaking bathtubs. Housekeeping is provided daily.
The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. 6 meeting rooms are available. This business-friendly hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.
Coffee Shop - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Room service (during limited hours) is available.
Languages
English, Indonesian
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Wheelchair-accessible parking available
Food and drink
- A restaurant
Restaurants on site
- Coffee Shop
Things to do
- Shopping mall
- TV in common areas
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Safe at front desk
- Water dispenser
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Wedding services
Business services
- 6 meeting rooms
- Computer station
- Conference center
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Wheelchair-accessible parking
- Wheelchair-accessible path to elevator
More
- 1 building
- 4 floors
- Ballroom
- Built in 1973
- Reception hall
- Traditional architecture
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Bathtub or shower
- Deep soaking bathtub
- Free toiletries
- Private bathroom
- Towels provided
Entertainment
- TV
Food and drink
- Free bottled water
- Limited room service
More
- Air conditioning
- Desk
Policies
Check-in
Check-in time starts at noon
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for IDR 200000.0
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash deposit: IDR 200000 per accommodation, per night
- Administrative fee: IDR 50000 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Facilities fee: IDR 50000 per accommodation, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Parties and events are allowed on site
Long-term renters welcome
We should mention
There is limited hot water on site
Clothing is optional at this property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property
Property is also known as
New Grand Park Hotel Surabaya
New Grand Park Hotel
New Grand Park Surabaya
New Grand Park
New Grand Park Hotel Surabaya, Java
New Grand Park Hotel Hotel
New Grand Park Hotel Surabaya
New Grand Park Hotel Hotel Surabaya
New Grand Park Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 1 reviews" "
10 - Excellent
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Rating 8 - Good. 1 out of 1 reviews" "
8 - Good
1
Rating 6 - Okay. 0 out of 1 reviews" "
6 - Okay
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Rating 4 - Poor. 0 out of 1 reviews" "
4 - Poor
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2 - Terrible
0
8.0/10
Cleanliness
8.0/10
Staff & service
6.0/10
Property conditions & facilities