*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a terrace, a garden, and complimentary newspapers in the lobby. Onsite self parking and valet parking are complimentary.
PanaHouse Surabaya has designated areas for smoking.
- Number of meeting rooms - 1
- Terrace
- Luggage storage
- Breakfast available (surcharge)
- Number of restaurants - 1
- Snack bar/deli
- Designated smoking areas
- 24-hour front desk
- Business center
- Total number of rooms - 37
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Free valet parking
- Airport transportation (surcharge)
- Number of coffee shops/cafes - 1
- Garden
- Outdoor entertainment area
- Outdoor furniture
- Free newspapers in lobby
Family Friendly Amenities
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
Room Amenities
PanaHouse Surabaya offers 37 air-conditioned accommodations with complimentary bottled water and slippers. Flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
- Air conditioning
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free toiletries
- Desk
- Soundproofed rooms
- Iron/ironing board (on request)
- Free bottled water
- Wireless internet access
- Slippers
- Shower only
- Hair dryer (on request)
- Satellite TV service
- Flat-panel TV
- Free WiFi
- Towels provided
- Bedsheets provided
- Number of beds 1
- Laptop-friendly workspace
- WiFi speed 25+ Mbps
Parking
Free self parking , Free valet parking
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning.
Nangoma - This restaurant serves breakfast, lunch, and dinner.
Kopi Komplek - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible parking
Hotel Policies
Fees
Optional extras
- Fee for buffet breakfast: approximately IDR 70000 for adults and IDR 50000 for children
- Airport shuttle fee: IDR 75000 per vehicle (one-way)
- Airport shuttle fee per child: IDR 75000 (one-way), (up to 7 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at midnight
Minimum check-in age is: 17
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts cash. Cashless payment methods are available for all transactions.
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Debit cards not accepted
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
We should mention
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Hotel Names
- PanaHouse Surabaya Hotel
- PanaHouse Surabaya Surabaya
- PanaHouse Surabaya Hotel Surabaya
Hotel Reviews
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