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PrimeBiz Hotel Surabaya

3.5 star property

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Photo gallery for PrimeBiz Hotel Surabaya

Front of property - evening/night
Lobby sitting area
Lobby
Lobby sitting area
Superior King Room | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Gym
  • Room service
  • Laundry

Explore the area

Map
Jl. Gayung Kebonsari no. 30, Surabaya, East Java, 60235
  • Royal Plaza Surabaya
    ‪5 min drive‬
  • Surabaya Zoo
    ‪6 min drive‬
  • Pakuwon Mall
    ‪15 min drive‬
  • Surabaya (SUB-Juanda)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

  • 40 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Triple Room, 3 Twin Beds

Triple Room, 3 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Triple Room, 3 Twin Beds

  • 24 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room, 2 Twin Beds

  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Superior King Room | In-room safe, desk, laptop workspace, blackout drapes

Superior King Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

In-room safe, desk, laptop workspace, blackout drapes

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite

In-room safe, desk, laptop workspace, blackout drapes

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room

  • Sleeps 2
  • 1 Twin Futon

View all photos for Superior Triple Room

In-room safe, desk, laptop workspace, blackout drapes

Superior Triple Room

  • Sleeps 3
  • 3 Twin Beds

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About this property

PrimeBiz Hotel Surabaya

3.5-star Surabaya hotel close to Al Akbar Mosque
Along with a full-service spa, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
PrimeBiz Hotel Surabaya offers 153 air-conditioned accommodations with safes and complimentary bottled water. LED televisions are featured in guestrooms. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sekar Arum. Services include massages. The spa is open daily.
PrimeBiz Hotel Surabaya features a full-service spa and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 7 meeting rooms. This business-friendly hotel also offers spa services, multilingual staff, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site.

PrimeBiz Hotel Surabaya has designated areas for smoking.

Local cuisine breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM.
PrimeBiz Hotel Surabaya has a restaurant on site.
Room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Local cuisine breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; IDR 75,000 for adults and IDR 37,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Paper towels
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 300000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 100000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately IDR 75000 for adults and IDR 37500 for children
  • Airport shuttle fee: IDR 150000 per vehicle (one-way)
  • Rollaway bed fee: IDR 300000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

PrimeBiz Surabaya
PrimeBiz Hotel Surabaya Java
PrimeBiz Hotel Surabaya Hotel
PrimeBiz Hotel Surabaya Surabaya
PrimeBiz Hotel Surabaya Hotel Surabaya

PrimeBiz Hotel Surabaya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 5 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 2 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

7.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

saleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent people and service
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast selection, and staff were superb. Special mention for Ditya on reception who displayed outstanding customer service.
Stayed 4 nights in Jul 2019

8/10 Good

Hiroshi

Business traveler
Liked: Cleanliness, staff & service
部屋もキレイだしスタッフにも問題はありませんが　　防音　との事で期待していたのですが隣の部屋の音や廊下での話し声、たまたま部屋の位置も悪く朝4時20分頃に流れるお祈りの声で起こされたりと騒音には多少問題有り 後　シャワーがホースタイプで良かったのですがお湯の温度調節が難しく時間も掛かる。 でも、悪いホテルではありません。
Stayed 13 nights in Jun 2024

6/10 Okay

frederic, saint leu

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon hôtel de gamme supérieure, dommage qu’il soit loin de la gare ferroviaire et de l’aéroport. Mauvaise insonorisation des chambres.
Stayed 1 night in Aug 2022

10/10 Excellent

Yoriko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
価格が安いのに、十分綺麗だった。
Stayed 1 night in Nov 2018