*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Golden Tulip Legacy Surabaya features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
Business-related amenities at this 5-star property consist of a business center and meeting rooms. This Victorian hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site.
Golden Tulip Legacy Surabaya has designated areas for smoking.
- Free shopping center shuttle
- Number of outdoor pools - 1
- Babysitting or childcare
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- Full-service spa
- 24-hour front desk
- Business center
- Spa treatment room(s)
- Porter/bellhop
- Meeting rooms
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Free valet parking
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Spa services on site
- Terrace
- Luggage storage
- Breakfast available (surcharge)
- Number of restaurants - 2
- Concierge services
- Designated smoking areas
- Laundry facilities
- Total number of rooms - 205
- Number of floors - 28
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Number of outdoor pools - 1
- Free WiFi
- Laundry facilities
- Babysitting or childcare
Room Amenities
Golden Tulip Legacy Surabaya offers 205 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
- Air conditioning
- Television
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- Room service (24 hours)
- Desk
- Premium bedding
- Free bottled water
- Premium TV channels
- Bidet
- Slippers
- In-room safe (laptop compatible)
- Cable TV service
- Free WiFi
- TV size measurement: inch
- Connecting/adjoining rooms available
- LED TV
- Rollaway/extra beds (surcharge)
- Towels provided
- Number of bathrooms - 1
- Soap
- Shampoo
- Toilet paper
- Laptop-friendly workspace
- Wardrobe or closet
Parking
Free self parking , Free valet parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 5:30 AM and 10:00 AM.
Emerald Restaurant - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast and dinner. Open 24 hours.
Grand Ocean - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Lobby Bar & Lounge - This bar specializes in international cuisine and serves light fare only. Open daily.
24-hour room service is available.
Spa Services
Rich Spa has 6 treatment rooms. Services include Swedish massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
- Swedish massage
- Sauna in spa
- Hot tub in spa
- Number of treatment rooms 6
- Thai massage
- Manicures and pedicures
- Body treatments
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and a fitness center.
- Health or beauty spa nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately IDR 138000 to 138000 for adults, and IDR 69000 to 69000 for children
- Airport shuttle fee: IDR 350000 per vehicle (one way)
- Rollaway bed fee: IDR 350000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Cashless payment methods are available for all transactions.
Guest accommodation is sealed after cleaning
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Debit cards
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for IDR 350000 per night.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Hotel Names
- Rich Palace Hotel
- Rich Palace Surabaya
- Rich Palace
- Golden Tulip Legacy Surabaya Hotel
- Golden Tulip Legacy Surabaya Surabaya
- Golden Tulip Legacy Surabaya Hotel Surabaya
- Rich Palace Hotel Surabaya by SoASIA Hotels Resorts
Hotel Reviews
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