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Surabaya River View Hotel

3.0 star property

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Photo gallery for Surabaya River View Hotel

Poolside bar
Reception
Breakfast buffet
View from property
Executive Suite | Minibar, in-room safe, desk, laptop workspace

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
73-75 Jl. Genteng Kali, Surabaya, Jawa Timur, 60275
  • Tunjungan Plaza
    ‪12 min walk‬
  • Grand City Surabaya
    ‪18 min walk‬
  • Surabaya Plaza Shopping Mall
    ‪3 min drive‬
  • Surabaya (SUB-Juanda)
    ‪39 min drive‬

Room options

View all photos for Superior Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

  • 215 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Triple Room

Family Triple Room | Minibar, in-room safe, desk, laptop workspace

Family Triple Room

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, laptop workspace

Superior Double Room

  • 215 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Minibar, in-room safe, desk, laptop workspace

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite Room

Minibar, in-room safe, desk, laptop workspace

Suite Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Deluxe King Room

Minibar, in-room safe, desk, laptop workspace

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

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About this property

Surabaya River View Hotel

3-star hotel in Genteng
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and a children's pool. Change of towels is available on request.
Surabaya River View Hotel offers 63 air-conditioned accommodations with minibars and safes. 42-inch LED televisions come with digital channels.

Bathrooms include showers with hydromassage showerheads, slippers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Surabaya River View Hotel features an outdoor pool and a children's pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Limited complimentary onsite parking is available on a first-come, first-served basis.

Surabaya River View Hotel has designated areas for smoking.

SkyLites Coffee & Bistro - This poolside bistro serves light fare only. Guests can enjoy drinks at the bar.
Bengawan Solo Restaurant - This buffet restaurant serves breakfast only. Open daily.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured valet parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bengawan Solo Restaurant
  • SkyLites Coffee & Bistro

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No elevator
  • Tile flooring in room

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Surabaya River Hotel Surabaya
Surabaya River View Hotel Hotel
Surabaya River View Hotel Surabaya
Surabaya River View Hotel Hotel Surabaya

Surabaya River View Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

4.0/10

Cleanliness

5.0/10

Staff & service

6.0/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Hiroshi

Stayed 3 nights in Sep 2024

4/10 Poor

Mireia

Disliked: Cleanliness
Laa habitaciones necesitan una mano de pintura, están todas las paredes manchadas. Al meternos en la cama a las 11 pm, nos dimos cuenta que las sábanas estaban manchadas y tuvo que venir el chico de recepción a cambiarlas pero nos puso unas que estaban "menos manchadas"!!! ya que el mismo chico nia dijo que todas estaban parecidas.... ¡lamentable! Además, necesitaba lavarme el pelo y pedí un secador de pelo en recepción, pero el chico me dijo que estaban todos "ocupados" y ya eran las 11 pm! Vaya que habia huéspedes que después de utilizarlos, se los habian quedado toda la noche. Una falta de control por parte de recepción, necesitaba lavarme el pelo y no pude!! A todo esto, no he recibido ninguna disculpa ni ningunacompensación por parte del hotel al hacer el check out.
Stayed 1 night in Sep 2024

10/10 Excellent

Yuni Sari

Stayed 1 night in Jul 2024

2/10 Terrible

Merone

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Propreté inacceptable
L eau de la piscine étant sale et le fond de piscine jaunâtre , impossible pour nous de nous baigner dedans avec la chaleur extérieur .nous avons decides de demander à hôtel.com le changement d hôtel avec un remboursement , ni l’ hôtel ni le site hôtel. Com nous ont remboursé et pourtant nous avons pris via le site un autre hôtel plus chère avec pour l histoire avec une piscine digne de propreté . Pour information la nourriture proposée au bar terrasse n est pas non plus à la hauteur du prix proposé et ni de qualité en rapport au pseudo standing de l hôtel . Déception totale Pour la prestation des deux sites.
Stayed 3 nights in Apr 2024