*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The Westin Surabaya features a full-service spa, 3 outdoor swimming pools, a 24-hour fitness center, and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.
Event facilities measuring 89082 square feet (8276 square meters) include a conference center. This luxury hotel also offers a complimentary children's club, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.
The Westin Surabaya is a smoke-free property.
- Children's toys
- Number of outdoor pools - 3
- Rooftop garden
- Elevator
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Covered parking
- Secured parking
- Vegan menu options available
- Vegetarian menu options available
- Dry cleaning/laundry service
- Self parking (surcharge)
- No single-use plastic stirrers
- Valet parking (surcharge)
- Biodegradable/compostable stirrers
- Computer station
- Water-efficient showers only
- Conference space size (meters) - 8276
- Number of meeting rooms - 20
- Luggage storage
- Concierge services
- Conference center
- Total number of rooms - 204
- No accessible shuttle
- Accessible airport shuttle
- Airport transportation (surcharge)
- Number of accessible parking spaces 3
- Golf lessons with a pro
- Pro shop
- Golf caddy
- Shopping mall on site
- Elevator door width (inches) - 55
- Number of bars/lounges - 1
- Elevator door width (centimeters) - 140
- Full-service spa
- Conference space
- Spa treatment room(s)
- Meeting rooms
- Tours/ticket assistance
- Free WiFi
- Vegetable garden
- Smoke-free property
- Children's club (free)
- Children's pool
- Breakfast available (surcharge)
- Number of restaurants - 1
- Conference space size (feet) - 89082
- Ballroom
- Banquet hall
- Reception hall
- Laundry facilities
- Vegetarian breakfast available
- 24-hour fitness facilities
- Wedding services
- Golf cart
- Golf clubs (equipment)
- Multilingual staff
- Outdoor furniture
Family Friendly Amenities
- Family property
- Number of outdoor pools - 3
- Children's pool
- Free WiFi
- Children's club (free)
- Laundry facilities
- Playground on site
- Free cribs/infant beds
Room Amenities
The Westin Surabaya offers 204 air-conditioned accommodations with minibars and safes. Select Comfort beds feature down comforters. A pillow menu is available. 55-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Surabaya hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Minibar
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Turndown service
- Free bottled water
- Blackout drapes/curtains
- Slippers
- Cable TV service
- Free WiFi
- Down comforter
- Pillow menu
- Sleep Number by Select Comfort mattress
- LCD TV
- TV size: 55
- TV size measurement: inch
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
- Towels provided
- Bedsheets provided
- Number of beds 1
- Housekeeping on request
- Soap
- Shampoo
- Toilet paper
- LED light bulbs
- Recycling
- Mini-fridge
- Closed captioned TV
- Height-adjustable showerhead
- Lever door handles
- Wardrobe or closet
- Toothbrush and toothpaste available
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
- Energy-saving switches
Parking
Self parking (surcharge) , Valet parking (surcharge)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Magnolia - This restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Sky Lounge - This bar specializes in Asian cuisine and serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.
Spa Services
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
- Hot stone massage
- Deep tissue massage
- Number of treatment rooms 4
- Couples treatment rooms
- Reflexology
- Body treatments
- Body scrubs
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair accessible path of travel
- Wheelchair accessible parking
- Assistive listening devices in meeting rooms
- Assistive listening devices available
- Braille or raised signage
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
Nearby Activities
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle on site
- Playground on site
- Golf driving range on site
- Bicycle rentals on site
- Golf lessons available nearby
- Health or beauty spa nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately IDR 408000 for adults and IDR 204000 for children
- Airport shuttle fee: IDR 490000 per vehicle (one-way, maximum occupancy 5)
- Covered self parking fee: IDR 100000 per stay
- Valet parking fee: IDR 150000 per stay
- Rollaway bed fee: IDR 874000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
UnionPay
Staffed front desk
Guest will receive an email before arrival 24 hours
Comprehensive food waste policy
Guests will receive an email with special check-in instructions
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Comprehensive recycling policy
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Debit cards
Property confirms they are implementing guest safety measures
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for IDR 874000.0 per night.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Hotel Names
- The Westin Surabaya Hotel
- The Westin Surabaya Surabaya
- The Westin Surabaya Hotel Surabaya
Hotel Reviews
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