Entire apartment

Waterplace Residence

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Waterplace Residence

Terrace/patio
Apartment, 2 Bedrooms | Living area
Front of property
Lobby sitting area
Apartment, 2 Bedrooms | In-room dining

Reviews

5.8 out of 10

Popular amenities

  • Gym
  • Pool
  • Parking included
  • Outdoor Space
  • Kitchen
  • Air conditioning

Explore the area

Map
Jalan Pakuwon Indah, No. 3-5, Lontar Timur, Surabaya, 60213
  • Pakuwon Trade Center
    ‪5 min walk‬
  • Pakuwon Mall
    ‪8 min walk‬
  • Ciputra World Mall
    ‪6 min drive‬
  • Surabaya (SUB-Juanda)
    ‪43 min drive‬

Room options

Apartment, 2 Bedrooms

  • 603 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Apartment, 3 Bedrooms

  • 915 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Similar properties

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Waterplace Residence

3-star Surabaya apartments with kitchenettes
An indoor pool, an outdoor pool, and a fitness center are available at this apartment building. Self parking is free. Additionally, a children's pool and a 24-hour front desk are onsite. Each apartment features a balcony and a dining area, plus a kitchenette with a refrigerator and a stovetop. Amenities also include a shower and a desk. Housekeeping is not available.
Waterplace Residence offers 10 accommodations with air conditioning. Rooms open to balconies or patios. Accommodations at this 3-star apartment have kitchenettes with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool and an indoor pool, Waterplace Residence provides an outdoor pool and a fitness center. Complimentary self parking is available on site.

Property amenities

Pool/Spa

  • Indoor pool
  • Outdoor pool

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Kitchenette

  • Cookware, dishware, and utensils
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedroom

Bathroom

  • 1 private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Outdoor areas

  • Balcony/patio
  • Terrace

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Services and conveniences

  • 24-hour front desk
  • No housekeeping service

Things to do

  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 10 units

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [U-Nit Rental Apartment Tokan C5 Waterplace]
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 500000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has indicated there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

Property is also known as

Waterplace Residence Apartment Surabaya
Waterplace Residence Apartment
Waterplace Residence Surabaya
Waterplace Residence Surabaya
Waterplace Residence Apartment
Waterplace Residence Apartment Surabaya

Waterplace Residence Reviews

Reviews

5.8
Rating 10 - Excellent. 0 out of 6 reviews" "
Rating 8 - Good. 3 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 2 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

5.8/10

Cleanliness

5.4/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Fuad

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Brice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Peng Cheau Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay
Call reception, call them many time but no answer only responded via sms. She cant speak English it hard to understand. No proper instructuon on check in and usage. ALL electrical circuit breakers were turn OFF. Luckily I am an electrical guy that dare to turn ON by myself. Room condition is worst l, lack of maintenance, so run down to call luxury apartment, kitchenette and pantryi items conditions are unusable, no gas, no electrical connection, water kettle so dirty, not usable even to boil hot water. Toilet smell like sewage, toiletries and towels are not provide. Please bring you own if intend to book this room. Will NEVER book here again.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is within walking distance to Pakuwon Trade Centre (PTC) which is connected to other Super malls. A very convenient place to relax and enjoy other activities in the evening. Access to the property is via microchip card key and it is 24-hrs security guarded.
Stayed 4 nights in Jul 2018

8/10 Good

Jimmy Togar

Liked: Cleanliness, staff & service, room comfort
fasilitas lengkap sehingga memudahkan untuk memasak, mencuci pakaian. ada free acces ke pool and gym and dekat lokasi mall sehingga mudah untuk memenuhi kebutuhan sehari-hari.
Stayed 1 night in Jun 2018

4/10 Poor

Abdulwahab

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
سيئة جدا
Stayed 14 nights in May 2018