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Zest Jemursari by Swiss-Belhotel International

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zest Jemursari by Swiss-Belhotel International

Front of property
Zest Queen Room | Interior detail
Garden
Reception
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Jl. Raya Prapen 266, Surabaya, East Java, 60299
  • Royal Plaza Surabaya
    5 min drive
  • Surabaya Zoo
    5 min drive
  • Surabaya Town Square
    7 min drive
  • Surabaya (SUB-Juanda)
    28 min drive

Room options

View all photos for Zest Queen Room

Zest Queen Room | Interior detail

Zest Queen Room

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Zest Twin Room

Zest Twin Room | Interior detail

Zest Twin Room

  • 194 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Room

Gunawangsa Manyar Hotel Surabaya

Pool
Kids pool
Parking included
Free WiFi
3.8 out of 5, Good, (33)
The price is $19
per night
$23 total
includes taxes & fees
Dec 7 - Dec 8
Gunawangsa Manyar Hotel Surabaya

About this property

Zest Jemursari by Swiss-Belhotel International

3.5-star Surabaya hotel with restaurant
Along with a restaurant, this hotel has concierge services and dry cleaning. Free WiFi in public areas and free valet parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Zest Jemursari by Swiss-Belhotel International offers 130 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Accommodations offer separate dining areas. Beds feature premium bedding. 32-inch LED televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Surabaya hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. Wireless Internet access is complimentary. 3 meeting rooms are available. For a surcharge, an airport shuttle (available on request) is offered to guests. This business-friendly hotel also offers a vending machine, concierge services, and complimentary newspapers in the lobby. Onsite self parking and valet parking are complimentary.

Zest Jemursari by Swiss-Belhotel International has designated areas for smoking.

To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Zest Jemursari by Swiss-Belhotel International has a restaurant serving breakfast, lunch, and dinner.
Citruz - Onsite café. Open daily.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 9:00 PM at scheduled times and on request
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to 10:00 AM for a fee: IDR 60,000 for adults and IDR 40,000 for children
  • A restaurant

Restaurants on site

  • Citruz
  • Citruz Cafe

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 150000 per night

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately IDR 60000 for adults and IDR 40000 for children
  • Airport shuttle fee: IDR 200000 per person (one-way)
  • Rollaway bed fee: IDR 150000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Zest Hotel Jemursari Surabaya
Zest Hotel Jemursari
Zest Jemursari Surabaya
Zest Jemursari
Zest Hotel Jemursari Surabaya, Java

Zest Jemursari by Swiss-Belhotel International Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 16 reviews" "
Rating 8 - Good. 8 out of 16 reviews" "
Rating 6 - Okay. 1 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

8.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Siki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

8/10 Good

Siki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

10/10 Excellent

Siki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Franklin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel very good
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and friendly staff. Hotel allow late check-out which is really convenient for me as a guest.
Stayed 1 night in Oct 2018

8/10 Good

gilsonlim, Semarang

Liked: Staff & service
nice hotel close to shopping mall and other attraction and bed many clacking sound and toilet very dirty and since I stay in hotel about 11 days access by lift away one repair or maintenance
Stayed 5 nights in Jun 2018

6/10 Okay

Yenny

Liked: Cleanliness, property conditions & facilities
It's small clean room; but comfortable. There is no electric kettle in the room; so I have to go down in cafetaria for hot water for making milk for my son.

8/10 Good

Paul, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
still one of the hotel i will stayed while every time biz trip there!!
Stayed 1 night in Aug 2018

8/10 Good

Paul, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
many times staying there, feel good , but the sink is still stocking... really need to remove the plug and clean..please ....
Stayed 2 nights in Jul 2018

8/10 Good

Paul, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
here must be the 1st hotel when i was in Surabaya, recently, there is a new "Burger King" open, that is even more amazing... really recommend for everyone
Stayed 1 night in Aug 2018

10/10 Excellent

Paul, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel in Surabaya
Stayed here again, they provide massage service for new service..not have enough time to enjoy the service.mayne next time
Stayed 1 night in Mar 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the most frequent stayed hotel
my most favorite hotel in Surabaya. high C/P value, good staff
Stayed 1 night in Jan 2018

10/10 Excellent

Paul, Keelung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best experience in Surabaya
the location is good. the food is very good. and the service people are very helpful
Stayed 1 night in Jan 2018

8/10 Good

Paul , Jakarta

Liked: Staff & service, room comfort
a good c/p value budget hotel
Stayed several nights here, and it is not the first time to stayed here. the breakfast is the most recommended , although not so many kinds than 4 star hotel. but the chef i think cooked better. i will come again
Stayed 1 night in Jan 2018

8/10 Good

Paul , Taipei

Liked: Staff & service
High C/P value hotel.
i stay here from 4 nights totally, pretty like this hotel, especially the breakfast and dinner is quite delicious than other 4 star hotel....i stayed 2 different rooms there , both washbasin is always stuck....it is TOTO, so they need to take out the drainer and remove all the hair or stuff
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baik dan Nyaman
overall baik dan nyaman. Hotel baru dan dekat dengan kantor. sepertinya akan tetap hotel ini jadi pilihan saya jika bertugas ke Surabaya. terimakasih.