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Surama Village Vacation Packages

Beautiful property, excellent service and a great stay overall

Good

Let me start off by saying that the location is great, close to restaurants and transportation is easily accessible. The staffs were very polite and helpful, the room and location were clean, however they were a few things that was disappointing, the rooms are fully tile which is okay however there were no rugs in the room or bathroom so you are forced to walk on cold tile all the time. Now who put smooth tile in the shower, whenever you take a shower, you are sliding and there is no handle in the shower. I recently had a knee replacement surgery which make taking a shower very difficult without a shower mat which I asked for and was advise that they do not have any, so I was forced to go and purchase one to prevent from falling while in the shower. I stayed on the first floor and the door to enter did not have any handles on it so you are forced to open the door by putting your finger through the hole to pull the door open which is metal and I cut my finger twice doing so. The dishes that were in the room was not clean and the spoons were bent; the fridge looks like it was not cleaned in a while it needed defrost and cleaned out it was full of ice. Let's not talk about the gym which is one the reasons I booked this hotel due to me having surgery and needed to keep up with my exercise. It was like working out in a sauna and it is not kept, no fan all the weights were packed in a corner and only 20lb weights (2 to be exact) were available, needs improvement

The house we were supposed to stay in got cancelled after we landed in Guyana, and the owner let us stay here on short notice and basically saved our vacation! The house is in a convenient location between Cheddi Jagan and Georgetown. The beds are comfortable, AC gets really cold, ceiling fan in the sitting room and stand fan in the bedroom.