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Surama Village Vacation Packages

This hotel had friendly staff, the room was clean and comfortable. We will definitely book another date in the future!

The house we were supposed to stay in got cancelled after we landed in Guyana, and the owner let us stay here on short notice and basically saved our vacation! The house is in a convenient location between Cheddi Jagan and Georgetown. The beds are comfortable, AC gets really cold, ceiling fan in the sitting room and stand fan in the bedroom.

Convenient and clean Staff were attentive

The on line images were misleading. Dangerous spiral stairs to climb to get to the second floor and equally dangerous to get from the living/kitchen area to the bedroom, which is one floor above

Having stayed at King's Hotel and Residences recently, my overall stay was good and enjoyable in terms of the cleanness of the room I stayed in, local amenities was good to use, the restaurant food in terms of portion of size and value for money was worth every penny, staff were very helpful and friendly, enjoyed my stayed. However, there were some minor issues that need to be looked into for example I was not provided with enough coffee sachets to make hot drinks I had to keep asking staffs to re-stock my room with it daily and this should not have to be this way. Also at the hotel there was an issue with waterworks and I could not get to use the shower and sink in my king's deluxe room to bathe in and also in the same night my sleep was disturbed with the ongoing water issues and apparently water was constantly running all night in the containers outside the back of the building which was an inconvenience to have to put up with hearing nuisance noise in the middle of the night when trying to get my rest which was unpleasant as a paying customer. Waterworks maintenance should never occur at this time of session and hour in the night. These works should be carried out in daytime, always consider as a 4 star hotel to employ good high quality repair labour workmanship to fix issues on the spot at the premises without customers having to make complaints first if there is an issue. Prevention is better than cure. All in all, take heed of customer feedback to become better.