Surat Marriott Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Surat Marriott Hotel

Free minibar items, in-room safe, desk, laptop workspace
Body treatments, body wraps, body scrubs, facials
View from room
2 restaurants, breakfast served
Daily buffet breakfast (INR 845 per person)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Hot Tub
  • 24/7 front desk
  • Breakfast available
  • Air conditioning
  • Housekeeping

Explore the area

Map
Near Parle Point Athwa Lines, Ambika Niketan, Surat, Gujarat, 395007
  • Kamla Nehru Park
    7 min walk
  • Lake View Garden
    3 min drive
  • Dutch Garden
    5 min drive
  • Surat (STV)
    11 min drive

Room options

Deluxe Room, 1 Double Bed, City View

  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 1 Double Bed, River View

  • 312 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed

Premium Room, 2 Twin Beds, City View

  • 345 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Premium Room, 1 King Bed, City View

  • 345 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, River View

  • 345 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, River View

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, River View

  • 345 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About this property

Surat Marriott Hotel

5-star Surat hotel with minibars
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Surat Marriott Hotel offers 209 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
In addition to a full-service spa, Surat Marriott Hotel features an outdoor pool and a spa tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. This 5-star property offers access to a business center.

Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a fitness center, a sauna, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site.

Surat Marriott Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Flow - The All Day Dining - This restaurant serves breakfast, lunch, and dinner.
Spice - The Indian Specia - This fine-dining restaurant serves dinner only.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 845 for adults and INR 422.50 for children
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Flow - The All Day Dining
  • Spice - The Indian Specia

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; Permanent Account Number (PAN) cards will not be accepted due to national regulations. Travelers who are not citizens of India must present a valid passport and visa. Indian citizens must show a PAN card at check-out for cash transactions exceeding INR 25,000.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 2000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 845 for adults and INR 422.5 for children
  • Airport shuttle fee: INR 1900 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: INR 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to 1 mbps for up to 4 devices per room. A surcharge applies for premium access.

Property is also known as

Athwalines
Gateway Athwalines Surat
Gateway Hotel Athwalines
Gateway Hotel Athwalines Surat
Gateway Athwalines
Surat Marriott Hotel Hotel
Surat Marriott Hotel Surat
The Gateway Hotel Athwalines
Surat Marriott Hotel Hotel Surat

Surat Marriott Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 124 out of 212 reviews" "
Rating 8 - Good. 57 out of 212 reviews" "
Rating 6 - Okay. 11 out of 212 reviews" "
Rating 4 - Poor. 13 out of 212 reviews" "
Rating 2 - Terrible. 7 out of 212 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Dhansukhlal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at the Marriott Surat
It was an amazing hotel. Very clean. All staff from reception, restaurant staff, waiters, cleaners, were very courteous. The breakfast had a large variety of food. Our room was facing the river. Will recommend this hotel
Stayed 6 nights in Aug 2024

10/10 Excellent

Niraj

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Parag

Liked: Staff & service, property conditions & facilities
It was a good property
Stayed 2 nights in Jul 2024

10/10 Excellent

Mayank, Ahmedabad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay way good
Stayed 8 nights in Jul 2024

10/10 Excellent

Madhusudan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Shoaib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent hotel,good location,brilliant staff I would recommend the hotel but the room I stayed in had a problem with shower door. The door wouldn’t close so after shower all the water is on the floor is wet .
Stayed 2 nights in Apr 2024

10/10 Excellent

Bina

Stayed 12 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay; very clean; very good staff; good food
Stayed 6 nights in Mar 2024

10/10 Excellent

Kirtash

Stayed 1 night in Mar 2024

10/10 Excellent

Farhaanah

Liked: Cleanliness, staff & service, property conditions & facilities
Great service! All staff are very courteous.
Stayed 10 nights in Feb 2024

10/10 Excellent

Yash

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Pooja

Stayed 1 night in Feb 2024

10/10 Excellent

Kalpa, Cumming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2024

10/10 Excellent

Rubina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pure excellence. Hitesh at reception, thank you for setting us off with a wonderful beginning and end to our stay. You are an asset to the Surat Marriott. All the staff in every sector were outstanding!
Stayed 2 nights in Feb 2024

4/10 Poor

Martijn

Stayed 1 night in Jan 2024

10/10 Excellent

Yashesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Chiranjeevi

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid booking this property; the staff is inadequately trained, lacks respect for customer requests, and tends to ignore them. I was thoroughly disappointed as Marriott usually provides a white-glove treatment, but this location's staff is inexperienced and unprofessional. Save your money and book elsewhere, as they fail to meet even the basic standards.
Stayed 1 night in Jan 2024

8/10 Good

sabiha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Amisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Customer service. Really lovely property, clean, and lots of complementary amineties.
Stayed 8 nights in Dec 2023

8/10 Good

Hemal, King of Prussia

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
It always waste of time when you booked as Foreign entity. Even you have US passport they need visa and all other extra documents. The person name was Sohail wasn’t friendly. Not even listen and ready for cancellation.
Stayed 1 night in Nov 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Subhajyoti

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent value for money. If you can chose a river side room, the view from the room is so serene and soothing that you will feel like staying inside and watching (with a cutting chai in hand).
Stayed 1 night in Aug 2023

8/10 Good

Subhajyoti

Traveled with family
Liked: Cleanliness, staff & service
This is become like a heritage with first being Rama Regency and then TAJ and now finally managed by Marriott. Location is just amazing and view of river Tapi is so serene. Management May audit plumbing and Refrigerators as in a 5 star people expect flaw less service.
Stayed 2 nights in Aug 2023

10/10 Excellent

KOJI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is good.
Stayed 3 nights in Jul 2023