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Naraya Riverside Resort

3.0 star property

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Photo gallery for Naraya Riverside Resort

Outdoor pool
Interior entrance
Exterior
Lobby sitting area
Superior Room, 1 Double Bed, Pool View | Desk, free WiFi

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
70/148-149 Sriwichai 21, Makhamtia, Muang, Surat Thani, Suratthani, 84000
  • Place, Srivichai Hospital
    ‪2 min drive‬
  • Place, Central Suratthani
    ‪4 min drive‬
  • Place, Tapee College
    ‪4 min drive‬
  • Airport, Surat Thani (URT-Surat Thani Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Garden View

Standard Room, 1 Double Bed, Garden View | Desk, free WiFi

Standard Room, 1 Double Bed, Garden View

  • Garden view
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Pool View

Superior Room, 1 Double Bed, Pool View | Desk, free WiFi

Superior Room, 1 Double Bed, Pool View

  • 334 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Room

  • Garden view
  • Sleeps 1
  • 1 Twin Bed

Room, 1 Twin Bed, Pool Access

  • Park view
  • Sleeps 1
  • 1 Twin Bed

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About this property

Naraya Riverside Resort

3-star Surat Thani hotel, connected to a shopping center in Makham Tia
This hotel features an outdoor pool, a fitness center, and a children's pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden, and a picnic area are onsite.
Naraya Riverside Resort offers 34 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, Naraya Riverside Resort provides an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This Surat Thani hotel also offers a terrace, a garden, and a picnic area. Onsite self parking is complimentary.
English breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:30 AM to 10:00 AM for a fee: THB 75 for adults and THB 75 for children

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Terrace

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 1 PM
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 300.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately THB 75 for adults and THB 75 for children
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Naraya Riverside Resort Surat Thani
Naraya Riverside Resort
Naraya Riverside Surat Thani
Naraya Riverside
Naraya Riverside Resort Hotel
Naraya Riverside Resort Surat Thani
Naraya Riverside Resort Hotel Surat Thani

Naraya Riverside Resort Reviews

Reviews

6.8
Rating 10 - Excellent. 5 out of 20 reviews
Rating 8 - Good. 6 out of 20 reviews
Rating 6 - Okay. 4 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 3 out of 20 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service
I loved that the staff were friendly and helpful. What I didn't like was that the shower was very slippery and dangerous. The resort was nice but it looked a bit run down as though it had fallen on hard times and the wifi didn't work. The kind and friendly and helpful staff more than made up for that though and I would definitely stay again.
Stayed 3 nights in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really nice 👌
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

I would not recommend

The hotel had rats in the kitchen, there was no places to go for dinner, and the hotel didnt have a restaurant.. the pool was dirty, and the poolbeds were broken.. the staff was very sweet, but couldn’t speak a word English. And last of all they didn’t clean the room or got us new towels in the tree days, that we were there.. I would not recommend this hotel!!
Stayed 3 nights in Feb 2020

8/10 Good

Norman, west Coast Nrw Zealand

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel has a good pool with pleasant riverside

We knocked our lower legs and bled from the wooden corners of bed base which protruded about 40 mm beyond the matress. Towel rack was outside bathroom and no clothes pegs in the bathroom so inconvenient. There was an electric jug in bedroom but no cups or tea or coffee. The cardboard cups at breakfast bar were inadequate.
Stayed 3 nights in Jun 2018

6/10 Okay

andrew

This hotel does not caterer for foreigners and has too many restrictions for a holiday hotel. Even though we'd payed for 3 nights we left after 2

8/10 Good

Tom, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice pool, good rooms.

Great family hotel, we like the pool, the nature and cleanliness. The location is also ok.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
All round great value, beautiful pool. A restaurant would have made it even better!

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Don't believe the photos

You can get a decent hotel in So. Thailand for these rates, but Naraya is not one of them, sorry to say. If you're looking for a place to sleep and aren't concerned about the upkeep of the place you will be OK for a night, maybe 2. but if you are looking for a nice place for a get-away, keep looking.

2/10 Terrible

Delboy, bangkok

Disliked: Cleanliness, property conditions & facilities, room comfort

Disgraceful

This resort is a disgrace and Expedia should not include it on their outlets. We checked in and checked out on seeing the room...the bathroom was the worst I have ever seen. I did not ask for a refund...just so pleased to get out and find another hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This resort was excellent for locals, but was not set up for tourists as it was a luxury spa not a hotel and did not have meals available. Would be great to stay at if you had your own transport

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
เป็นเหมือน วิลล่า ไม่​ค่อยเหมือน​ โรงแรม​น่ะ ดีที่มีสระให้เด็ก​ อาหารเช้าไม่มี ต้องซื้อเพิ่ม รร.ต้องเข้าซอย ไม่ได้​ติดถนน​ใหญ่
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2020

2/10 Terrible

Uwe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Abgewohntes Hotel unter schlechter Leitung

Gleich bei Ankunft im Hotel,wurde man von dem Personal so gut wie gar nicht beachtet. Englischkenntnisse so gut wie nicht vorhanden.Gebuchtes Zimmer/Gartenblick wurde zum Zimmer mit Parkplatzblick,aber nach Beanstandung Zimmer mit Gartenblick bekommen.Herr vom Check Inn war nett,die Dame unfreundlich.Das Zimmer war ok,aber sauber ist etwas anderes.Das Bett umgab eine ca. 20 cm breite Umrandung mit erheblicher Verletzungsgefahr.Wenig Platz zur Unterbringung der Kleidung.Das Badezimmer eine Katastrophe.Haare in Dusche und WC, Dusche hing in einem offenen Loch in der Decke.Selbst im Kühlschrank waren Haare Das Frühstück zu einem Preis von 75 Baht war erbärmlich.Eine Art Nescafe im Pappbecher und das bei dem Mega Müllproblem in Thailand.Eine Scheibe Toast,Marmelade wurde von Tisch zu Tisch gegeben zwei Scheiben nicht definierbare Wurst,1 Spiegelei und 1 Würstchen.Dazu ein Glas Wasser mit chemischem Orangengeschmack.Eine Dame dort war sehr freundlich,alle anderen stur bis unfreundlich,Frühstück wurde in der Nähe der Rezeption serviert.Pool sehr gut,Whirlpool eine stinkende Jauche,nach Ansprache des Personals wurde gesagt,dass er alle 3 Tage gereinigt wird, aber nach Beschwerde war er abgedeckt.Die Liegen am Pool eine weitere Katastrophe,durchgelegen,zerfleddert mit gebrochenen Eisenrohren am Kopfende am Boden.Genau auf der Sitzfläche eine Eisenstange oder Ähnliches.Desweiteren eine Art Schulklasse vormittagsmit extremen Geschreie,nachmittags Kinderschwimmschule,keine Ruhe möglich
Stayed 4 nights in Mar 2019

8/10 Good

Anne-Laure

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel with great amenities

The property is great and has many amenities: a lovely pool, a sauna, a jacuzzi and a gym room (which might need some renovations). The staff is really nice even if they do not speak a lot English, but they do their best to help you. We enjoyed our stay in overall, but if you are 3 people, take 2 rooms, do not book 1 room for 3 because the third "bed" is a really thin mattress on the floor.
Stayed 1 night in Jan 2019

10/10 Excellent

c, nrw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ausgezeichnetes preis-leistungs-verhaeaeltnis

Die Lage am Fluss ist wunderschön, das Personal sehr bemüht und entgegen kommend, die Zimmer sauber und gut eingerichtet und der Pool und du Gymnasium vom feinsten. Nur das fruehstueck koennte besser sein.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

2/10 Terrible

Nils, Stockholm

Disliked: Staff & service, property conditions & facilities

Kan inte rekommenderas

Poolen ur funktion,har redan gjort reklamation om detta eftersom poolen var huvudanledning till valet.Mycket dåliga på engelska. Sällsynt trist omgivning

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Average

Naraya Riverside Resort was a nice place with excellent service. Unfortunately they have to restaurant or bar at the hotel and it is placed in a boring area.

8/10 Good

Christer, Tjörn

Liked: Cleanliness, room comfort

Rekommenderad övernattning

Inte lätt att hitta: När man kommer in på gata 21 ska man svänga in på gata till höger och sen dyker hotellet upp efter 200 m.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

พักผ่อนกับครอบครัว

ห้องพักสบาย สะอาดดี แต่ช่องเคเบิ้ลน้อยไปนิด การเข้าออกโรงแรมถ้ามีรถส่วนตัวไม่ลำบาก พนักงานการบริการก็โอเค