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Suraż Vacation Packages

Love the efficiency of the self check-in.

We were left outside at the address with no information whatsoever about how to access the flat. Moreover, the number given at the booking summary was not correct. Finally, managed to contact them and were given details of a different flat at a different address with lower quality and cheaper price overall (after checking in Hotels.com for the average price). Really disappointed about the service.

The apartment was gorgeous. Very clean. Loved the location because it was only a few blocks from the mall. You have a drug store, mini market, liquor store and Starbucks only 1 block away. The only issue I had was with deposit options. You can only use blick or PayPal. The need to have more options

Location of the Mondrian property was excellent as was smoothness of checkin and cleanliness of the apartment. Laura is an excellent host. She personally welcomed my wife and I to our apartment and provided tips on what to see and the best restsurants in the area. Additionally, she arranged for limos to and from the Chopin Airport. Overall, the apartment coupled with personal service exceeded our expectation.

Very clean hotel. Bed was amazingly comfortable. Facilities good. Food and drink expensive in our opinion. Overall we would stay again.

I was disappointed with my stay. For one, the room we ordered was different, we got apartment 163 instead of 134. There was no AC, no curtains, there was no hair dryer despite the description, the TV did not work. The owner avoided us when we called them. The room was very hot all day. The bed was extremely uncomfortable; the description photos showed a completely different bed, in reality the bed was a reclining sofa. I would never stay in this place again and don't recommend it to anyone.

Beautiful hotel in the city centre with superb friendly staff. Sparklingly clean. Shame about the lack of animal-free breakfast options.