The Fern Heaven on The Hills Resort

2.5 star property

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Photo gallery for The Fern Heaven on The Hills Resort

Outdoor pool
Restaurant
Building design
City view from property
Bar (on property)

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included
$148
includes taxes & fees
Aug 18 - Aug 19

Explore the area

View in a map
GAT No. 251, Nashik Surat Highway, Surgana, Maharashtra, 422 211
  • Forest Log Hut
    ‪11 min drive‬
  • Saputara Lake
    ‪12 min drive‬
  • Rose Garden
    ‪12 min drive‬
  • Nasik (ISK-Ozar)

Room options

Deluxe Double Room Single Use, Hill View

  • 420 sq ft
  • Hill view
  • Sleeps 2
  • 1 Double Bed

Classic Single Room, Hill View

  • 391 sq ft
  • Hill view
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Hill View

  • 420 sq ft
  • Hill view
  • Sleeps 2
  • 1 Double Bed

Superior Suite, Hill View

  • 559 sq ft
  • 1 bedroom
  • Hill view
  • Sleeps 2
  • 1 Double Bed

Basic Room, Hill View

  • 391 sq ft
  • Hill view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The Fern Heaven on The Hills Resort

Surgana hotel with outdoor pool
This hotel features an outdoor pool, laundry facilities, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided.
The Fern Heaven on The Hills Resort offers 68 accommodations with safes and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The Fern Heaven on The Hills Resort features an outdoor pool and laundry facilities. Wireless Internet access is complimentary. Complimentary self parking is available on site.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: INR 800 for adults and INR 600 for children

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

Room amenities

More

  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 800 for adults and INR 600 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

The Fern Heaven On The Hills
The Fern Heaven on The Hills Resort Hotel
The Fern Heaven on The Hills Resort Surgana
The Fern Heaven on The Hills Resort Hotel Surgana

The Fern Heaven on The Hills Resort Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

6.0/10

Cleanliness

10/10

Staff & service

10/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Vikram

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Worst Maintained Hotel

Worst place to go in Rains. Absolutely no provision of shade anywhere in property. No umbrella in hotel, reception area gets flooded near entrance as no shade , luggage also gets wet while bringing to your room. Rooms on 1st floor facing valley becomes like swimming pool, Room 506 half room could not use as was full of water, room 406 & 407 also has water coming from badly constructed window. When complained to reception was informed that water comes during rains nothing can be done.Very poorly designed Hotel as far as convience for guest is concerned. One of the best location and worst maintained property and rooms. No staff present near swimming pool area, if you want towel for pool have to go to reception and ask as no staff anywhere around pool area. Gym room also has no staff, Weeds & grass grown on edges of room near windows. Restaurant staff is all new and completely clueless about serving. Had terrible experience during 1st day dinner (our package included BF & Dinner). As few guests, dinner buffet was cancelled and set menu was kept. Staff used to get wrong food every time we ordered. Got veg soup when we ordered Chicken soup, ordered vegetables from there set menu but different vegetables were served, Staff did not know name of vegetables they were serving, food was served in random order, salads served after main course, all salad were ice cold and seems cut and freezed many hours before, wrong ice cream served, wrong rotis served. Please avoid during rains.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mitul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best in hathgadgh
Stayed 1 night in May 2025