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Susami Vacation Packages

Being able to walk on the beach in 20 seconds is an absolute dream! We had such a wonderful stay here and Shirahama is such a cute town! The hotel was wonderful for our family of 4 with kids sleeping on traditional futons and two large twins available for us! There are partitions to separate the rooms. My only slight issue was wanting the futon room to be more blackout as the sun rises early! The housekeeping doesn’t clean everyday but they do drop off amenities. The hotel breakfast was wonderful highly recommend the buffet as most places aren’t open early.

Customer service was top-notch. Every detail felt personalised. The Japanese dinner served at the hotel was one of the best hotel dinners. The shuttle bus service made travelling to and fro the hotel convenient.

We booked a room with open air bath. When checked in at the hotel the staff told us that the open air bath is not hot spring but regular bath water. We needed to do an upgrade if we need to do hot spring in our room. Apparently the information on the website was misleading. The reception areas were nice and the public hot spring sites have very nice views. However, the hotel rooms need renovation. The bathing areas inside our room were molded for 1/3 of the areas from the floor. We ended up not taking any showers inside the room but got all shower and cleaning stuff done at the public hot spring areas.

clean room

Booked as a stopover, but exceeded expectations. Big rooms, great views

Onsen are good and food is adequate, however Hotel is in urgent need of repair !!!