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Comfort Inn & Suites Susanville

2.5 star property

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Photo gallery for Comfort Inn & Suites Susanville

Outdoor pool, sun loungers
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
3015 Riverside Dr, Susanville, CA, 96130
  • Lassen County Fairgrounds
    ‪12 min walk‬
  • Lassen County Chamber of Commerce
    ‪4 min drive‬
  • Lassen Historical Museum
    ‪4 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 351 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 383 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

  • 325 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Non Smoking

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Minibar, desk, laptop workspace, iron/ironing board

Surestay Plus Hotel by Best Western Susanville

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, (792)
The price is $148
All taxes and fees included in total
Surestay Plus Hotel by Best Western Susanville

About this property

Comfort Inn & Suites Susanville

Susanville hotel with coffee shop/cafe
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, a hot tub, and coffee/tea in a common area. Housekeeping is available on request.
Comfort Inn & Suites Susanville offers 66 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

In addition to a seasonal outdoor pool, Comfort Inn & Suites Susanville provides a hot tub and a 24-hour fitness center. The hotel offers a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a vending machine, multilingual staff, and a garden. Complimentary self parking is available on site, along with a car charging station.

Comfort Inn & Suites Susanville has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (32 inches high)
  • High-pile carpet in room
  • No elevator
  • Raised toilet seat (17 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (31 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1995
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 10 to May 10:
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
The seasonal pool will be open from May to October
Free in-room WiFi has a 5-device limit
Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Red Lion Inn Susanville
High Country Inn Susanville
High Country Susanville
High Inn
Country Inn Susanville
High Country Hotel Susanville
Susanville Country Inn
Red Lion Susanville
Comfort Inn Suites
Comfort & Suites Susanville
Red Lion Inn Suites Susanville
Comfort Inn & Suites Susanville Hotel
Comfort Inn & Suites Susanville Susanville
Comfort Inn & Suites Susanville Hotel Susanville

Comfort Inn & Suites Susanville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 521 out of 1001 reviews
Rating 8 - Good. 324 out of 1001 reviews
Rating 6 - Okay. 97 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Alma

Disliked: Staff & service
I didn’t get to stay due to an emergency but the was it was handled by management they couldn’t not refund me or cancel because it would cancel my protection plan no other alternatives were given other than a no bad customer service
Stayed 2 nights in Nov 2024

6/10 Okay

Carl

Stayed 1 night in Nov 2024

6/10 Okay

Todd, Silver Spring

Business traveler
Liked: Cleanliness, staff & service
Overall, the facility was fine and the staff was professional. However, there was a few things missing like a towel rack in the bathroom.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Nice and clean and quiet! And they gave two Tesla chargers! You can use them for non-Tesla if you have the adapter! Thank you!
Stayed 1 night in Nov 2024

10/10 Excellent

Neil, NAPERVILLE

Stayed 1 night in Oct 2024

10/10 Excellent

Gerald, Anchorage

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Jackson

Stayed 2 nights in Oct 2024

10/10 Excellent

dianne

Liked: Amenities
It was all goid for me
Stayed 2 nights in Oct 2024

4/10 Poor

Micael

Disliked: Cleanliness, staff & service, property conditions & facilities
I have stayed here before and had no issues. The lady that checked me in was nice and accommodating at getting me a room on the top floor. The kid working in the morning should not be working with customers. He had a crappy attitude and was rude. I asked for a late check out because I was running in a race that morning and wanted to shower before driving home. I was offered a whole 30 minutes for a late checkout because they “already gave one late check out”. Makes no good sense of why one more late checkout would put housekeeping so far behind. Can all of the rooms be cleaned at once? No! Did they really have that many rooms that were going to be occupied on a Sunday, in Susanville? Really? Perhaps housekeeping should spend a little more time cleaning the rooms anyway. The bathroom door was filthy. I used a few of my own Clorox wipes that I brought and they were disgustingly dirty after wiping down the door and light switches. And, there was a dirty towel and washcloth hanging on the back of the bathroom door. I will never stay at this hotel again!!
Stayed 1 night in Oct 2024

10/10 Excellent

Marie

Stayed 1 night in Oct 2024

10/10 Excellent

Dimitrios, Menlo Park

Liked: Cleanliness
Stayed 2 nights in Oct 2024

6/10 Okay

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so sweet and room was good. Very noisy though. I could hear everything the people above me were doing. Definitely get a top floor room if you stay here if you don’t want to be up all night.
Stayed 1 night in Oct 2024

8/10 Good

Trish

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent and let us fill our coffee caraffe for the road-offered to make more for us. Would've been nice to have "to go" breakfast options like hard boiled eggs and yogurt cups, as we couldn't stay to eat there and had to get going. It's an older hotel so as clean as it could be considering that; price for value pretty good and there aren't a lot of options in Susanville to stay at.
Stayed 1 night in Oct 2024

10/10 Excellent

Sharon

Traveled with partner
Liked: Staff & service, property conditions & facilities
Nice property. Much better than I expected for a one night stay on a long drive. Thank you for the kind service.
Stayed 1 night in Oct 2024

10/10 Excellent

jeanette, Truckee

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for breaking a long drive. Clean, comfortable bed.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Stayed 1 night in Sep 2024

8/10 Good

Kris

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The location of the Comfort Inn is a great location for why I was there. Parking isn’t all that great, crowded at times. The room was pretty good, but I do take issue with a bathroom not being clean…the counter top was not clean. I’m not sure what it was, maybe toothpaste/water markings. Being a former maid myself that was not ok, a clean bathroom is important.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Stayed 3 nights in Aug 2024

10/10 Excellent

Lawrence

Traveled with family
Comfortable Room, Moldy Toilet
Not a bad room in a small town but mold in toilet and overall poor bathroom make it worthy of skipping.
Stayed 1 night in Sep 2024

4/10 Poor

Connie

Disliked: Cleanliness, amenities, property conditions & facilities
The room and hallway smelled like mold. Old carpet and the toilet had grey water from black mold inside it. Too bad there weren’t better hotel choices for road trippers nearby.
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Staff & service, property conditions & facilities
I'm going to stay here again and again.
Stayed 1 night in Sep 2024

8/10 Good

terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple in and out hotel, beds were nice, room was clean and breakfast had options. Worth a return visit if/when in Susanville
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy, fast and the room were very spacious! We stayed there during a road trip with 4 of my children so the extra [sace in the rooms became very handy!
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Stayed 2 nights in Aug 2024