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Comfort Inn & Suites Susanville

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn & Suites Susanville

Outdoor pool, sun loungers
Fitness facility
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
3015 Riverside Dr, Susanville, CA, 96130
  • Lassen County Fairgrounds
    12 min walk
  • Lassen Historical Museum
    4 min drive
  • Lassen County Chamber of Commerce
    4 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 351 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 383 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

  • 325 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Non Smoking

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Surestay Plus Hotel by Best Western Susanville

Pool
Breakfast included
Pet friendly
Parking included
4.0 out of 5, Very Good, (779)
The price is $124
per night
includes taxes & fees
Jan 6 - Jan 7
Surestay Plus Hotel by Best Western Susanville

About this property

Comfort Inn & Suites Susanville

Susanville hotel with coffee shop/cafe
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, a spa tub, and coffee/tea in a common area. Housekeeping is available on request.
Comfort Inn & Suites Susanville offers 66 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

In addition to a seasonal outdoor pool, Comfort Inn & Suites Susanville provides a spa tub and a 24-hour fitness center. The hotel offers a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a vending machine, multilingual staff, and a garden. Complimentary self parking is available on site, along with a car charging station.

Comfort Inn & Suites Susanville has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (32 inches high)
  • High-pile carpet in room
  • No elevator
  • Raised toilet seat (17 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (31 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1995
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 10 to May 10:
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
The seasonal pool will be open from May to October
Free in-room WiFi has a 5-device limit
Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

Property is also known as

Red Lion Inn Susanville
High Country Inn Susanville
High Country Susanville
High Inn
Country Inn Susanville
High Country Hotel Susanville
Susanville Country Inn
Red Lion Susanville
Comfort Inn Suites
Comfort & Suites Susanville
Red Lion Inn Suites Susanville
Comfort Inn & Suites Susanville Hotel
Comfort Inn & Suites Susanville Susanville
Comfort Inn & Suites Susanville Hotel Susanville

Comfort Inn & Suites Susanville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 519 out of 1001 reviews" "
Rating 8 - Good. 326 out of 1001 reviews" "
Rating 6 - Okay. 97 out of 1001 reviews" "
Rating 4 - Poor. 38 out of 1001 reviews" "
Rating 2 - Terrible. 21 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Stayed 1 night in Sep 2024

8/10 Good

Kris

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The location of the Comfort Inn is a great location for why I was there. Parking isn’t all that great, crowded at times. The room was pretty good, but I do take issue with a bathroom not being clean…the counter top was not clean. I’m not sure what it was, maybe toothpaste/water markings. Being a former maid myself that was not ok, a clean bathroom is important.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Stayed 3 nights in Aug 2024

10/10 Excellent

Lawrence

Traveled with family
Comfortable Room, Moldy Toilet
Not a bad room in a small town but mold in toilet and overall poor bathroom make it worthy of skipping.
Stayed 1 night in Sep 2024

4/10 Poor

Connie

Disliked: Cleanliness, amenities, property conditions & facilities
The room and hallway smelled like mold. Old carpet and the toilet had grey water from black mold inside it. Too bad there weren’t better hotel choices for road trippers nearby.
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Staff & service, property conditions & facilities
I'm going to stay here again and again.
Stayed 1 night in Sep 2024

8/10 Good

terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple in and out hotel, beds were nice, room was clean and breakfast had options. Worth a return visit if/when in Susanville
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy, fast and the room were very spacious! We stayed there during a road trip with 4 of my children so the extra [sace in the rooms became very handy!
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Stayed 2 nights in Aug 2024

10/10 Excellent

Brayden

Stayed 3 nights in Aug 2024

2/10 Terrible

Abhishek

Disliked: Cleanliness, staff & service, property conditions & facilities
Bath tubs, sinks, toilets were not cleaned at least 3 weeks
Stayed 1 night in Aug 2024

6/10 Okay

Alyssa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stay here every year and love the location in Susanville. The staff at check-in were great and our room was very clean and comfortable. Unfortunately, when we got to breakfast, there was not a lot of food left and they were not refilling so we had to find elsewhere.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service is professional and efficient. The rooms are clean and comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable place to stay
Stayed 1 night in Aug 2024

6/10 Okay

Jill

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
The room was not clean.
Stayed 1 night in Aug 2024

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room? Comfortable beds
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Jul 2024

6/10 Okay

Cathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean but odd bathroom renovation
Like other comments, I did smell smoke when entering the room but not in the corridor. Turned on the air and it seemed to go away. This is an older motel that has been renovated. The one issue in our room is that the bathroom granite counter was too close to the toilet so I literally could not put my left arm down as it was too tight. The linens were very nice and the room very clean. The tv did not connect and since we arrive very late I did not call to get it fixed.
Stayed 1 night in Jul 2024

10/10 Excellent

Virginia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Love comfort Inn, always so comfortable.
Stayed 2 nights in Jul 2024

6/10 Okay

Vickie

Stayed 1 night in Jul 2024

10/10 Excellent

Lance

Traveled with family
Liked: Cleanliness, staff & service
El Dorado
Overall it was ok but the only criticism I have is the carpet is old, worn out and dirty.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When in Susanville this is one of your best choices with regard to places to stay. Convenient location, easy to restock yourself on your travels.
Stayed 1 night in Jul 2024

4/10 Poor

Eleanor

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Room was not as clean as I was hoping for/ okay with. Bathtub drain had visible sludge around it that I wiped off with a wet wipe. I was so grossed out I didn’t shower. When I told the staff, they were less than apologetic or concerned. Bed was comfy, sheets felt good but carpet was also dirty.
Stayed 1 night in Jul 2024