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Travel Inn

2.5 star property

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Photo gallery for Travel Inn

Porch
Reception
Minibar
Coffee and/or coffee maker
Shower

Reviews

3.6 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1067 Main Street, Susanville, CA, 96130
  • Place, Roop's Fort
    ‪2 min walk‬
  • Place, Lassen County Chamber of Commerce
    ‪2 min walk‬
  • Place, Lassen County Fairgrounds
    ‪3 min drive‬

Room options

View all photos for Queen Room

Queen Room | Free WiFi

Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Free WiFi

Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About this property

Travel Inn

Susanville motel with free self parking
Laundry facilities, a 24-hour front desk, and free self parking are available at this motel. WiFi in public areas is free.
Travel Inn offers 39 accommodations. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This Susanville motel provides complimentary wireless Internet access. Satellite television is provided. Housekeeping is provided daily.

Travel Inn features laundry facilities. Wireless Internet access is complimentary. Onsite self parking is complimentary.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Room amenities

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • TV with satellite channels

Food and drink

  • Microwave
  • Refrigerator

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed

Service animals are welcome, and are exempt from fees

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Travel Inn Susanville

Travel Susanville

Travel Inn Motel

Travel Inn Susanville

Travel Inn Motel Susanville

Travel Inn Reviews

Reviews

3.6
Rating 10 - Excellent. 3 out of 216 reviews
Rating 8 - Good. 17 out of 216 reviews
Rating 6 - Okay. 28 out of 216 reviews
Rating 4 - Poor. 37 out of 216 reviews
Rating 2 - Terrible. 131 out of 216 reviews

3.8/10

Cleanliness

5.0/10

Staff & service

3.4/10

Amenities

3.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst experiance ever. The room was cold and rough. Atleast the crew did all they could to make it warmer and more pleasant. I would not stay here again though, it was terrible.
Verified

2/10 Terrible

George

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Easily the most sketchy room I have ever had.
Stayed 2 nights in Jun 2022
Verified

6/10 Okay

armando

Disliked: Cleanliness, amenities, property conditions & facilities
Last minutes stay..$75.
Stayed 1 night in Jun 2022
Verified

4/10 Poor

Kyle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t Recommend!

Positive- The hotel refunded one night that I pre-paid. I checked out after the first of a two night booking. It was the right thing to do to refund for a night I didn’t stay there. Negative- little sleep. TV from other room played loudly all night. Music with heavy bass pumping after TV turned off at 3:30 am. “Hotel” clearly has long term residents; Room extremely outdated and grungy feel, even if sheets and towels are clean. Stale smoke smell. No staff at location when I arrived or left. This place really should just convert to long-term, low-price housing and not call itself a hotel. Poor facilities overall and a regrettable stay.
Stayed 2 nights in Jun 2022
Verified

2/10 Terrible

Ruby

Disliked: Cleanliness
The lady that checked me in was really nice. But the cleanliness was crap. Dirty floor, stained bed mattress and a lot of flies. My husband called n the guy said he would come spray, but when we got back after my nephew graduation there was a can of raid in front of the door and the door wasnt fully shut- my husband was able to just push the door open w/ out using key.
Stayed 1 night in Jun 2022
Verified

4/10 Poor

Richard

Liked: Staff & service
Disliked: Cleanliness, amenities
Dirty run down place. Not worth the price
Stayed 1 night in Jun 2022
Verified

4/10 Poor

Jolene

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Building is in terrible shape. Many rooms have permanent residents. Lots of filth outside. Room was sketchy at best. Check in lady was nice.
Stayed 1 night in May 2022
Verified

4/10 Poor

PRADEEP

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
THE ROOM WAS VERY DIRTY THAT WAS MY MAIN CONCERN.
Stayed 1 night in Nov 2021
Verified

4/10 Poor

Coach

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was great but the actual property was pretty outdated.
Stayed 1 night in Nov 2021
Verified

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is criminal to pay to stay here. No staff on site, no electricity in the room, nobody answers the phone, rooms are filthy and floor not mopped. Made numerous calls and worker advises me he knows the electricity doesnt work and nothing they can do about it. Our rooms were not cleaned or replaced towels. Had hair all over in my bed from previous guest. Filthy mess and managers not on site or answer phones.
Stayed 2 nights in Oct 2021
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Not recommended

They didn't hold a room for us. We ended up in an over flow room that was horrible. It's the worst hotel room I've stayed in
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No onw was at fronr desk door was locked no emplyees in sight. No one wiuld anwer phone eirhwr. Even a expedia rep called and no answer. Very unhappy having to find another place to stay...
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed Bugs

Bed bugs everywhere. Dirty, smelled like feet, bugers on the wall, dirty toilet and the Manager promised me a full refund as I'm on a tight budget. I've been leaving messages and no response. Very bad experience and no compassion, under my circumstances. Hotel.Com, how can you endorse such a shameless establishment?
Bed 🐛#1
Bed. 🐛#2
Bed Bug #3 and the Infantry was coming looking too attack. Disgusting!
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dead bugs all over bathroom and live bugs in the bed. Not bed bugs but big bugs. St
Stayed 1 night in Aug 2021
Verified

2/10 Terrible

Caleb

Disliked: Cleanliness, amenities, property conditions & facilities
The check in lady was helpful. The room was filthy and the bottom of our shoes bacame black with the filth. Handles were broken and we slept on top of the bed in our own blankets.
Stayed 1 night in Aug 2021
Verified

2/10 Terrible

Kevin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Disgustingly filthy. Stained sheets, filthy walls, thick clump of hair stuck to the tv remote.
Stayed 7 nights in Aug 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
This was the filthiest, most run down motel I have ever seen. I could go on and on, but suffice it to say I doubt it would pass a health inspection, fire safe inspection, or ANY kind of inspection. A $40 room for $90, what a rip off!
Stayed 3 nights in Aug 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i reserved this property thru expedia. when arrived at property, within appropriate timelines, the office staff was not present. we spent an hour calling the number provided by expedia/google & what number the property listed on the door. once the office staff finally answered our call, the gentlemen on the other end said he would be down less than 5 mins. no one arroved, we waitied another hour before calling expedia to inform them of this. it took thme maybe another hour to get ahold of someone represwnting the property which claimed to be the property manager. the travel inn property manager stated that they apologize and would not be charging us and also that they agreed to cancel reservation. later on thay evening, around 12am, the travell inn charged ua anyways. i contacted expedia again 2 times, to file complaint in regards to the property again thru expedia chat and over the phone, they stated i would be refunded but no refund has been made, ive yet to hear back from any of them. i will be filing screenshota and recrodings to BBB, Expedia, travel sites, blogs etc. hopefully expedia and other sites determine thay participating in any such business with this property is a huge liability and that their customers well being and financial saftey is of the utmost concern.
Stayed 1 night in Aug 2021
Verified

4/10 Poor

Michael

Disliked: Cleanliness, staff & service

Better off in a tent

The personnel weren't even on sight. I had to call multiple times to get checked in. It was fifteen minutes before the desk clerk showed up. Would not recommend in any way.
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

William

Disliked: Property conditions & facilities, room comfort
I didn’t even stay. It was too filthy. I will be requesting a refund or contest on my credit card.
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Place was a scary ass dump don’t recommend it to anybody
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was absolutely filty...an absolute slum. There was broken furniture in the parking lot. Our room was so disgusting with a hanging shower door, black mold and dumpster furniture, we left truly 5 min after checking in. You are better off in a rest area sleeping in your car.
Stayed 1 night in Jul 2021
Verified

4/10 Poor

Tri

Disliked: Cleanliness, property conditions & facilities, room comfort
Be honestly to future guests I would not recommend this motel. We checked late and only to know they said the hotel was over booked then moved us to another hotel to stay overnight. The other at the same poorly condition.
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness
WE TRIED TO CHECK IN, THEY HAD NO ELECT. AND DIDN'T KNOW WHEN THEY COULD CHECK ANY ONE IN. THEY ARE RENTING TO HOMELESS.. THE OUTSIDE HALL WAYS WAS DIRTY, DIRTY, DIRTY DIRTY.. WE WOULD NEVER STAY AT THIS MOTEL . SHOULD TAKE IT OFF YOUR LIST OR YOU WILL GET MANY COMPLAINTS.
Stayed 5 nights in Jun 2021
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay only if it's your last resort

The area of the hotel was okay. The parking area was literally like a dump site. When arrived for check-in no one was there. Had to called to see if anyone was even there to check us in. Which I had to wait about 15 minutes before the person arrived. When I entered the room, it smelled like someone had previously smoked in there. Found a drill bit on the bed. Smoke detectors and CO2 sensors were on the shelf of the drawers with no batteries in it. The bed was even worst. It was springy and worned. The sheets were stained and cigarettes burned marks. I went and lefted everything off the bed to check for bed bugs. Thank goodness it was cleared of that. Ended using towels to sleep on. The sink and bathrooms were okay. Toilet was low but flushes good. Showers had a decent pressure but not fit for someone who is over 6 foot tall. There were stains on the ceiling and floors. Some bugs were crawling around but ended killing them myself. It was only spiders and ants. The walls are thin and some of the neighbors were noisy. Overall for the stayed it was terrible. Unfortunately, I had to settled down for the night since driving 20 hours. Definitely not worth the price.
Stains on sheets
More stains on sheets and pillows
Old heating units that doesn't work.
AC runs but not great. Smelled mildew.
Stayed 1 night in Jun 2021